Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

HTML loading issues

  • 2 balasan
  • 1 ada masalah ini
  • 6 paparan
  • Balasan terakhir oleh cor-el

chattphotos
chattphotos
more options

I have been stuck on a slow internet connection and FF is having some issues recovering from an HTML-only load from a website.

I have to refresh 3-5 times or just close the tab and try again.

Here's an example of one of the more spectacular HTML loads. http://i41.tinypic.com/2upfmlu.png

Is there any configuration in FF to make clear out the HTML cached page and try a fresh reload?

I have been stuck on a slow internet connection and FF is having some issues recovering from an HTML-only load from a website. I have to refresh 3-5 times or just close the tab and try again. Here's an example of one of the more spectacular HTML loads. http://i41.tinypic.com/2upfmlu.png Is there any configuration in FF to make clear out the HTML cached page and try a fresh reload?

All Replies (2)

iamjayakumars
iamjayakumars
more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button on the right end side of the location bar
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)