Twitch.tv failing to load err code 2000 as of latest update to firefox
when i load twitch TV now after the latest update a day ago it will not play the video stream. I can see the stream chats just fine. I tried to use chrome to see if it was Firefox and indeed chrome worked. So i am trying to fin out why i am not getting my sytream through in FF. It might be a security issue i don't know where the setting are o how to resolve myself as lately there are allot more content blocking things added.
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Tsunamisan said
It might be a security issue i don't know where the setting are
Hello Tsunamisan,
Should your antivirus software be the cause, then please take a look at this article and scroll down to the section :
Solution 2: Make an Exception for Twitch in Your Antivirus
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i should point out that youtube videos play just fine in firefox it is only twitch or live streams that are affected.
Are there any messages in the Web Console related to this issue (media) ?
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.
- click the shield icon for more detail and possibly disable the protection
You can check the Web Console about what content is blocked
- "3-bar" menu button or Tools -> Web Developer
- https://support.mozilla.org/en-US/kb/tracking-protection
- https://support.mozilla.org/en-US/kb/content-blocking
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" from websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Manage Data
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Tsunamisan said
It might be a security issue i don't know where the setting are
Hello Tsunamisan,
Should your antivirus software be the cause, then please take a look at this article and scroll down to the section :
Ok ay i tried deleting my cookies and trying in safe mode so its not a extension issue. I don't think its anti virus since chrome plays twitch just fine. I have norton internet security however.
cor-el said
Are there any messages in the Web Console related to this issue (media) ?
I wouldn't know where to find that sorry
also i just tried th desktop client and it works as well so deffinatly a internal Firefox setting I also used the restore option so it is fresh aside from 2 pluggins for duckduckgo and Popup blocker https://addons.mozilla.org/en-US/firefox/addon/poper-blocker-pop-up-blocker/
Posting link since that's a ambiguous name