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FireFox stalls in idle, but not freezing....problem for downloading or watching something. Help?

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  • Last reply by philipp

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I've noticed lately FireFox has been stalling when it's in "idle". I put "idle" in quotes cause it's not a true idle where I'm not doing anything at all. Basically...it will stall if I don't constantly move the mouse, be typing something, or scrolling. If I doing something like downloading...which isn't a true idle cause browser is "supposed" to be receiving data and such, it stalls!!! In the stall it halts the action it was supposed to be doing such as the download. Starts right up if I move the mouse. I noticed this also with my add on clock to this browser...seconds stop till I move the mouse, scroll, or type. When I do move something physically the time goes to the correct time (skips what it missed in the stall). I guess to put it simple, the browser stalls unless I'm doing physical actions and stalls in all other times. It's like it needs me to constantly keep moving something physically to keep it "awake." I have tried disabling hardware accelerator, and reset Firefox. I checked all systems which are up to date. Virus, spyware, malware scanned. Only have 2 extentions enabled...a clock and mouse zoom. I have Windows 7. Recently was updated 2 days ago. This problem started with the update of Firefox to version 25. IE browser works fine (although I don't care for that browser...so hope this issue with Firefox can be fixed). Also all desktop and other computer programs work fine...including other video/media on computer. So I know the issue has got to be with FireFox. It is VERY annoying. Any ideas??? Thanks!!

I've noticed lately FireFox has been stalling when it's in "idle". I put "idle" in quotes cause it's not a true idle where I'm not doing anything at all. Basically...it will stall if I don't constantly move the mouse, be typing something, or scrolling. If I doing something like downloading...which isn't a true idle cause browser is "supposed" to be receiving data and such, it stalls!!! In the stall it halts the action it was supposed to be doing such as the download. Starts right up if I move the mouse. I noticed this also with my add on clock to this browser...seconds stop till I move the mouse, scroll, or type. When I do move something physically the time goes to the correct time (skips what it missed in the stall). I guess to put it simple, the browser stalls unless I'm doing physical actions and stalls in all other times. It's like it needs me to constantly keep moving something physically to keep it "awake." I have tried disabling hardware accelerator, and reset Firefox. I checked all systems which are up to date. Virus, spyware, malware scanned. Only have 2 extentions enabled...a clock and mouse zoom. I have Windows 7. Recently was updated 2 days ago. This problem started with the update of Firefox to version 25. IE browser works fine (although I don't care for that browser...so hope this issue with Firefox can be fixed). Also all desktop and other computer programs work fine...including other video/media on computer. So I know the issue has got to be with FireFox. It is VERY annoying. Any ideas??? Thanks!!

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hello Whtroze, this is unfortunately a known regression in firefox 25 that is affecting a small portion of users, for reference please refer to bug #933733.

your best option at the moment is to upgrade to firefox 26 beta which you can download from mozilla.org/beta - it should already contain a fix for the issue.

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hey, just to keep you updated - there is now a fix available for firefox 25, which should address the particular problem of pages not loading unless the mouse is moved - it can be obtained through the internal auto-update (firefox > help > about firefox) or downloaded from: https://www.mozilla.org/firefox/channel/#firefox