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Incompatible Norton tool bar

  • 3 replies
  • 7 have this problem
  • 8 views
  • Last reply by mluna

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How do I go back to the last version in the 9 series? I need my Norton toolbar, but it doesn't work with FF10. I tried the forcing, but that doesn't work. All my logons are stored in Norton.

How do I go back to the last version in the 9 series? I need my Norton toolbar, but it doesn't work with FF10. I tried the forcing, but that doesn't work. All my logons are stored in Norton.

All Replies (3)

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Hey lloydaw,

There are a lot of benefits to running the latest version of Firefox. You might want to check out the Nightly Tester Tools add-on to force compatibility. Use it at your own risk though!

If you still want to roll back to a previous version of Firefox, just take a look at the Knowledge Base article Install an older version of Firefox.

Hopefully this helps!

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btw Norton released patch for Firefox 10 already, See:

if you are still having problem, please open a support ticket, or create an account to Norton Forum and ask them whats up :) Good Luck!

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Hi,

Can you try doing a live update of Norton? http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-10-Support-for-Norton-Toolbar/m-p/648241/highlight/true#M192860

Let me know if you need more help, Michelle