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Firefox will hang on a website then everything else will no longer load and forces me to close and open firefox to get it to work.

  • 4 replies
  • 10 have this problem
  • 5 views
  • Last reply by TehxDx

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As the question says I am having several issues with Firefox lately. I've tried disabling every addon, disabling JavaScript, running it in safe mode - no addons. Nothing seems to work.

I'll be on pandora listening to music, I open a new tab and go to a site like facebook. If that page does not load or hangs, my browser will no longer allow me to go to any other site until I close and open the browser. (Of course closing the tab that caused the issue). This happens about 10+ times every day, and I've supported firefox for years but this issue just keeps getting worse. It started when I upgraded to FireFox 6.

As the question says I am having several issues with Firefox lately. I've tried disabling every addon, disabling JavaScript, running it in safe mode - no addons. Nothing seems to work. I'll be on pandora listening to music, I open a new tab and go to a site like facebook. If that page does not load or hangs, my browser will no longer allow me to go to any other site until I close and open the browser. (Of course closing the tab that caused the issue). This happens about 10+ times every day, and I've supported firefox for years but this issue just keeps getting worse. It started when I upgraded to FireFox 6.

All Replies (4)

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Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

What version of flash player do you have installed? http://www.adobe.com/software/flash/about/

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I have the latest version of flash and yes to safe mode.

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Please go to http://www.adobe.com/software/flash/about/ and report the exact version detected (i.e. You have version 10,3,183,10 installed)

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Version 10.3.183.10 is what it shows. Do know it happens on sites that do not contain flash