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My "Clear recent history" option under tools is greyed out. How do I make it active so I can clear my cache?

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  • Last reply by ahulbert

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"Clear recent history is always greyed out under tools (as is Stop private browsing".) How do I make them active?

"Clear recent history is always greyed out under tools (as is Stop private browsing".) How do I make them active?

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You might be in "permanent" private browsing mode. This article has lots of information on how to manage this mode: Private Browsing | How to | Firefox Help. One thing you might look at quickly is

Tools > Options > Privacy

If you see a check in the box for Permanent Private Browsing Mode, clear (uncheck) it.

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Thanks very much. This worked. My Permanent Private Browsing Mode box was checked.