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Why does my Firefox freeze and Flash crash whenever I run a Flash video with 3.6.13 when it doesn't with 3.6.12?

  • 2 replies
  • 170 have this problem
  • 4 views
  • Last reply by arcanosam

Levetation
Levetation
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I got the notice a few days ago that 3.6.13 was available. I immediately downloaded it and installed it. I found that after when I went to YouTube that if I loaded any video that when I went to play it Firefox froze until Flash crashed. I reloaded 3.6.12 and the problem went away.

I got the notice a few days ago that 3.6.13 was available. I immediately downloaded it and installed it. I found that after when I went to YouTube that if I loaded any video that when I went to play it Firefox froze until Flash crashed. I reloaded 3.6.12 and the problem went away.

All Replies (2)

guru
guru
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IF you are running AVG (Free); try this:

-Open the AVG window (double click on the icon in the system tray). - Double Click on "Link Scanner" in the main window. -Under the "Settings" portion, deselect the "Enable Search-Shield" and the "Enable Surf Shield" options.

I hope this works for you! Post back if it does!

I've read that other anti-virus programs can also "create" this problem. . . .not familiar with them though.

arcanosam
arcanosam
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hi. I have this problem too on my firefox 3.6.13 and I follow your tip and it works perfectly! Thank you!