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htaccess redirect to non-www URL does not work

  • 4 replies
  • 1 has this problem
  • 18 views
  • Last reply by Headcake

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I have a website with an SSL for the non-www domain name. I added a forced redirect in the htaccess file to send anyone entering the www to the non-www as well as a redirect at the server level. This typically works on all of my other websites and works with all browsers. However this one website it does not seem to work for. When I and a colleague go to the site on FIrefox, it forces the www version! Even when we enter it without the www, it sends us to the www site. We are in two different geographic locations on two different computers (both mac).

I have a website with an SSL for the non-www domain name. I added a forced redirect in the htaccess file to send anyone entering the www to the non-www as well as a redirect at the server level. This typically works on all of my other websites and works with all browsers. However this one website it does not seem to work for. When I and a colleague go to the site on FIrefox, it forces the www version! Even when we enter it without the www, it sends us to the www site. We are in two different geographic locations on two different computers (both mac).

All Replies (4)

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FYI, almost everyone else with Firefox can get to the website without a problem. Why can't a few?

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What site is the URL and what is the actual URL? If you don't say what they are no one is going to figure what is happening.

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the actual URL is silberfinechiro.com but even though I've edited the htaccess to force non-www, on Firefox it forces the www.

What it should be: silberfinechiro.com

what shows up: www.silberfinechiro.com