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When I ttry to login at Xfinity for my email, I get "a program is slowing your computer" banner, and it never loads. How do I fix this?

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by Shadow110

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Exactly what the question says. The banner is a yellow bar across the top of my desktop. Clicking either "stop program" or "wait" does nothing.

If I use Microsoft Edge (gack) I don't see the yellow banner, and my email screen loads right away.

Exactly what the question says. The banner is a yellow bar across the top of my desktop. Clicking either "stop program" or "wait" does nothing. If I use Microsoft Edge (gack) I don't see the yellow banner, and my email screen loads right away.

All Replies (3)

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It could be related that the system is setup to use Edge access and FF can't access it. Did you ask them which is the preferred Browser login?

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I'd rather not use Edge, or anything Microsoft, if I can avoid it. If Xfinity has their access set up to allow Edge, and throw a roadblock in the path of Mozilla, then they are being stupid.

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Hi, it is a Firefox thing and it is a script on the page I would think that is the issue that is malformed for use with Firefox. Should report it if possible, Could try : https://addons.mozilla.org/firefox/addon/noscript/ but t can break sites also, will need to adjust it and exceptions and such.