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can't open my "option menu".Firefox stop responding.

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  • 1 has this problem
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  • Last reply by FredMcD

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As soon as i open the option menu my firefox stop responding and suddenly unresponsive. Kindly help

As soon as i open the option menu my firefox stop responding and suddenly unresponsive. Kindly help

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How are you opening the page?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?