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i cant unistall previous version of adobe flash 23 i updated to adobe 26 to play zinga game

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i play zinga farmville 2 and said i had to update my flash player which i did but there is an older version in plug in i cant remove I think it is making a conflict because it runs slow your site said to refresh Mozilla i did but nothing has changed any help would be appreciated

i play zinga farmville 2 and said i had to update my flash player which i did but there is an older version in plug in i cant remove I think it is making a conflict because it runs slow your site said to refresh Mozilla i did but nothing has changed any help would be appreciated

Chosen solution

Unfortunately, if the Flash 26 installer didn't "clean up" the old version, you have to do it yourself. Since the Flash plugin is stored in a shared folder, this needs to be done outside of Firefox.

Official Method

Adobe has released an uninstaller that will remove ALL Flash from your system, and then you can reinstall just the latest version. This article has a link to the uninstaller: https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Unofficial Method

If you only want to remove one file -- the old Flash plugin DLL file -- you can delete it by hand. To learn the location, type or paste about:plugins in the address bar and press Enter to load it. On that page, search for npswf which is part of the file name for the Flash plugin. You should find two versions, and the one with 23 in it is the one you want to track down and remove.

On Windows 7, 64-bit, 32-bit Firefox usually uses this folder for Flash:

C:\Windows\SysWOW64\Macromed\Flash

When you look in that folder, be careful to only remove the file listed on the about:plugins page for the old version, since other applications may use the other old files.

But don't stress out too much about messing up, you can always use the Official Method to clean up and reinstall.

Does that help at all?

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Chosen Solution

Unfortunately, if the Flash 26 installer didn't "clean up" the old version, you have to do it yourself. Since the Flash plugin is stored in a shared folder, this needs to be done outside of Firefox.

Official Method

Adobe has released an uninstaller that will remove ALL Flash from your system, and then you can reinstall just the latest version. This article has a link to the uninstaller: https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Unofficial Method

If you only want to remove one file -- the old Flash plugin DLL file -- you can delete it by hand. To learn the location, type or paste about:plugins in the address bar and press Enter to load it. On that page, search for npswf which is part of the file name for the Flash plugin. You should find two versions, and the one with 23 in it is the one you want to track down and remove.

On Windows 7, 64-bit, 32-bit Firefox usually uses this folder for Flash:

C:\Windows\SysWOW64\Macromed\Flash

When you look in that folder, be careful to only remove the file listed on the about:plugins page for the old version, since other applications may use the other old files.

But don't stress out too much about messing up, you can always use the Official Method to clean up and reinstall.

Does that help at all?