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Right Click & Help Menu Issues

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by cor-el

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Recently I have noticed that the right click does not work on the bookmarks toolbar at the top of the window and I also cannot click "Help" at the top even though the other menus open fine.

I have tried Safe Mode, as well as disabling all add-ons and resetting Firefox. I can't see what version I have because I can't click the Help button. I have attached what it does when I right click on the bookmarks toolbar. It pops up a little square and nothing else.

I also just updated to the lastest version of Firefox and it hasn't fixed the issues.

Recently I have noticed that the right click does not work on the bookmarks toolbar at the top of the window and I also cannot click "Help" at the top even though the other menus open fine. I have tried Safe Mode, as well as disabling all add-ons and resetting Firefox. I can't see what version I have because I can't click the Help button. I have attached what it does when I right click on the bookmarks toolbar. It pops up a little square and nothing else. I also just updated to the lastest version of Firefox and it hasn't fixed the issues.
Attached screenshots

Modified by jeskes

All Replies (1)

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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.