Showing questions for topic:

SBD folders and MSF files created that shouldn't be

First this is an installation on a PC. My local folders for Thunderbird are stored on an external drive. I rarely need to go to this drive, but on occasion I store a temp… (read more)

First this is an installation on a PC. My local folders for Thunderbird are stored on an external drive. I rarely need to go to this drive, but on occasion I store a temp file for use on another PC. I was doing just that when I noticed a large number of SBD folders and MSF files there. For general description, on that drive I have local folder for Thunderbird. I also have folders A through Z which have nothing to do with Thunderbird, just other misc. folders for temp use. Thunderbird has gone through and created a second folder for each folder A through Z and an MSF file for each folder. Each one of these SBD folders has a sub SBD folder for each file that is in the original folder and an MSF file. Is it safe to delete all of these folders since they are not any part of emails. Why and how to prevent this from happening to stop clutter in my primary folder. Thank you for any advice and help.

Open 10

Accidently emptied trash bin.Can I recover Emails.

I have a Trash Bin which had Subfolders under it.. Not thinking I emptied the Trash Bin and the SUBFOLDERS DELETED as well. Is there any way I can RECOVER THE SUBFOLDERS … (read more)

I have a Trash Bin which had Subfolders under it.. Not thinking I emptied the Trash Bin and the SUBFOLDERS DELETED as well. Is there any way I can RECOVER THE SUBFOLDERS and Emails in them. I am 74 years of age and not very Computer or Email savvy so please keep it simple. Thanks Joe

Open

TB for Android Identities

Android 13 Tablet I have TB for Android set up and working. This is a lw end tab for my needs away from home. I have set up mail identities as well as signatures fo r3 a… (read more)

Android 13 Tablet

I have TB for Android set up and working. This is a lw end tab for my needs away from home.

I have set up mail identities as well as signatures fo r3 accounts I am working with for personal, hobby, and business. So far it is working fine.

However, today I attempted to add a second identity to one of the Gmail accounts which TB on my Windows 11 system allows, but on the Android version it is not allowing a 2nd identity on any of the accounts.

Is this a bug or something reserved for the premium, version. There is no pop up or other indication telling me otherwise. The "Save" icon is just grayed out. I also scanned this forum and was not immediately able to get anything on this item.

Thanks

Open 3 1 10

Can I talk to a human being? I would like to switch (maybe) to your email system but the info is bewildering.

There is (of all things!) almost too much information to process about using Firefox's email, messaging, and security options. It seems there is no longer a dedicated ema… (read more)

There is (of all things!) almost too much information to process about using Firefox's email, messaging, and security options. It seems there is no longer a dedicated email application, and I cannot disentangle what I need to do to either move completely from gmail or mask my gmail account somehow through a maze of layers.

Open 6 30

Folders I created have disappeared and only a few such as inbox, sent, deleted are left.

I logged into email today and most of my folders are missing from left side of screen. I have inbox, deleted, sent, and a couple more i created. I missing many folders I … (read more)

I logged into email today and most of my folders are missing from left side of screen. I have inbox, deleted, sent, and a couple more i created. I missing many folders I created. I have not had a problem like this and have used thunderbird for many years.

Open 1 19

I permanently deleted all my emails in my inbox, can I get them back?

I permanently deleted all my emails in my inbox and all the folders underneath is there a way to get them back? Can you force a download to this computer, [redacted]@peop… (read more)

I permanently deleted all my emails in my inbox and all the folders underneath is there a way to get them back? Can you force a download to this computer, [redacted]@peoplepc.com, from say 7-9-26? I am hoping to God you have a back up.... I lost so much stuff that I need.

Open 4 79

I deleted my emails by mistake can you download them back to me?

I deleted my emails in my inbox (and several other folders by default), by accident. Can you download them back to my computer? [redacted] @peoplepc.com.... Please help. … (read more)

I deleted my emails in my inbox (and several other folders by default), by accident. Can you download them back to my computer? [redacted] @peoplepc.com.... Please help. La Nae Duchesneau [redacted]


/edited email and phone# from community support forum

Open 4 10

Yahoo folder creation

Hi, I have a Yahoo account in Thunderbird. Every time I try to create a folder, it doesn't appear immediately. I have to close Thunderbird and reopen it to see the new fo… (read more)

Hi, I have a Yahoo account in Thunderbird. Every time I try to create a folder, it doesn't appear immediately. I have to close Thunderbird and reopen it to see the new folder on my folder list. This doesn't happen with other email accounts, like Gmail or NetworkSolutions, only with Yahoo.

Thank you for any information on how to correct it, or whether other people are having the same problem.

Open 4

sort inbox by sender

trying to sort my inbox by sender to consolidate ones from a sender. found a solution but could not figure out how. said: view/sort/sender cant figure out where to find… (read more)

trying to sort my inbox by sender to consolidate ones from a sender. found a solution but could not figure out how. said:

view/sort/sender

cant figure out where to find the 'view' option

Open 2 10

unable to delete

In my Thunderbird I have some folders with names printed italic starting with "INBOX". The folders are empty, so it's easy to delete them. After deleting I don't see the … (read more)

In my Thunderbird I have some folders with names printed italic starting with "INBOX". The folders are empty, so it's easy to delete them. After deleting I don't see the folders anymore. But after shutting down Thunderbird and starting Thunderbird again, the folders are back... How do I delete the folders to not see them anymore?? (see also attached screen print)

Best regards, Marianne

Open 1 60

Cannot Install ThunderBird Anymore ... Juno Email Accounts ... Past 5 Win10 Machines ... What to do ?

Have been using Juno Email Accounts for past 10 years with Thunderbird Email Client Program for downloading Emails off the cloud. It is now more difficult to make conta… (read more)

Have been using Juno Email Accounts for past 10 years with Thunderbird Email Client Program for downloading Emails off the cloud. It is now more difficult to make contact with Juno for Tech Support. To do Email one has to have an Email Address and Password ... THEN they need the Incoming Email Server with the Type of server ( POP, SMTP, IMAP ) . Long Story Short it is now Impossible to Install Mozilla Thunderbird onto Win10 Machines.

My Email Address is [edited] @Juno.com ... My Text Mail Address is [edited]


/edited email and phone# from public community support forum

Open 2 20

The send tab is missing

I am not able to send an email. The send tab is hidden or missing. Tried restorying it but it did not work. Please HELP. THANKS [edited email from community support f… (read more)

I am not able to send an email. The send tab is hidden or missing. Tried restorying it but it did not work. Please HELP.

THANKS

[edited email from community support forum]

Open 1 20

Mozilla Thunderbird Will Not Install on Win10 Machines ... The Auto Settings Algorithm has issues.

duplicate of /questions/1591698 thread I have Juno Email Accounts ; What are the Settings ? ... Incoming, Ports, Outgoing, Ports Mozilla Thunderbird Will Not Install on … (read more)

duplicate of /questions/1591698 thread

I have Juno Email Accounts ; What are the Settings ? ... Incoming, Ports, Outgoing, Ports

Mozilla Thunderbird Will Not Install on Win10 Machines ... The Auto Settings Algorithm has issues.

Email Address : [edited] @Juno.com - TextMail : [edited]


/edited email and phone# from public community support forum

Locked

Thunderbird folder 235GB

I am transferring my thunderbird folder to a new computer and it is 235 GB. I dont understand why it is so large. Are ALL my emails being saved? How do I delete so I can … (read more)

I am transferring my thunderbird folder to a new computer and it is 235 GB. I dont understand why it is so large. Are ALL my emails being saved? How do I delete so I can make smaller??

Archived 6 98

Can no longer drag and drop an email message from inbox to any other folder.

Until recently I could click and hold and drag a message from my inbox to any other folder that I had on the left of the screen. It just recently stopped doing this. An… (read more)

Until recently I could click and hold and drag a message from my inbox to any other folder that I had on the left of the screen. It just recently stopped doing this. Any help would be greatly appreciated. I am running Thunderbird 140.12.1esr (64-bit) on a windows 11 pc.

Open 30

Cannot log in to aol email account on Windows 11. EDGE Too many requests (bug1997062)

I am trying to transition from Windows 10 to 11 but cannot log in to my AOL email account on the Windows 11 device. A message comes back "Edge: Too many requests". Presu… (read more)

I am trying to transition from Windows 10 to 11 but cannot log in to my AOL email account on the Windows 11 device. A message comes back "Edge: Too many requests". Presumably this refers to Windows Edge? although I have set Firefox as the default browser. I have set up my Gmail account without problem and the AOL configuration is correct. I can log in OK if I visit the AOL webpage and also still log in from the Windows 10 device. Any help would be gratefully received.

Archived 2 147

Where Do Sent, Draft, Deleted, etcetera Go?

PRELUDE: I have several email accounts. All accounts display properly, except one. Yes, this is similar to my question about bottom of the far left [of emails] list of em… (read more)

PRELUDE: I have several email accounts. All accounts display properly, except one. Yes, this is similar to my question about bottom of the far left [of emails] list of emails - but this is different.

On the far left of Thunderbird is a list of all my email accounts with "Inbox" etcetera. Each email account shows it's Inbox/Sent/Deleted/ except for 1 account. The problem email account only shows it's Title and Inbox northing else. Yes, I tested it and sent emails to it, and used the problem email account to send, create a draft, and they don't show..

The image explains it.

Thanks for reading this ~r

Solved 16 29