You could not make every so MUST BE. <redacted>
Let my Firefox account to browser Twitter and others
Hi! I've received an email informing about my upcoming VPN subscription reneval. But when I went to my subscriptions page I can only see "You have no active subscriptions… (read more)
Hi! I've received an email informing about my upcoming VPN subscription reneval. But when I went to my subscriptions page I can only see "You have no active subscriptions" message. Does it mean that my subscription is cancelled and the email message is wrong?
how-do-i-cancel-my-subscription-mozilla-vpn
Can I donate using a direct bank transfer or bpay
I want to remove Paypal from my Mozilla VPN subscription and add a credit card, but I can't figure out how to add a payment method. I tried removing Paypal, but it force… (read more)
I want to remove Paypal from my Mozilla VPN subscription and add a credit card, but I can't figure out how to add a payment method.
I tried removing Paypal, but it forced me to restore Paypal as the payment method.
How do I switch to a credit card?
Can't switch back to Google account
Dear Mozilla Support Team, I recently subscribed to Mozilla VPN and cancelled my subscription within the 30-day refund period. According to your Terms of Service, I am el… (read more)
Dear Mozilla Support Team,
I recently subscribed to Mozilla VPN and cancelled my subscription within the 30-day refund period.
According to your Terms of Service, I am eligible for a full refund. Therefore, I kindly request a refund of the €9.99 charge to the original payment method.
If you require any additional information to process my request, such as the email address associated with my account or my order number, I would be happy to provide it.
Thank you for your assistance. I look forward to your confirmation that the refund has been processed.
Kind regards,
Jakob
I paid for Mozilla VPN in USD but you now want me to pay again in GBP, why? Recept details: Date: July 3, 2026 Amount paid: $59.88 (Visa - 8200) Receipt number: 242315… (read more)
I paid for Mozilla VPN in USD but you now want me to pay again in GBP, why?
Recept details: Date: July 3, 2026 Amount paid: $59.88 (Visa - 8200) Receipt number: 24231560
i want to create a fire fox account
I believe someone has been using my email address. I never had this not github
The Vertical tab AI, where you can connect your AI, is stuck on my work email. Everytime I click to go to my premium personal account it opens a new tab to use the full v… (read more)
The Vertical tab AI, where you can connect your AI, is stuck on my work email. Everytime I click to go to my premium personal account it opens a new tab to use the full view option, but i dont want that. I want to use the vertical tab version. The vertical tab version does not switch accounts.
I believe the VPN is blocking too many sites I want to reach.
Hello. I am trying to add a new provider, which means adding a new account. When I click "Add new account" it takes me to a page that asks me to enter my existing accou… (read more)
Hello. I am trying to add a new provider, which means adding a new account. When I click "Add new account" it takes me to a page that asks me to enter my existing account. Does this mean the currently running account or the new account?
I KEEP CHOSING "ORGINAL ACCOUNT". IT KEEPS PROMPTING ME TO ""SIGN IN"". BUT IT DOESN'T GIVE ME ANY PLACE TO SIGN IN AT. THE BROWSER IS DEAD. I'VE BEEN WORKING ON THE … (read more)
I KEEP CHOSING "ORGINAL ACCOUNT". IT KEEPS PROMPTING ME TO ""SIGN IN"". BUT IT DOESN'T GIVE ME ANY PLACE TO SIGN IN AT. THE BROWSER IS DEAD. I'VE BEEN WORKING ON THE PROBLEM FOR HOURS. MAYBE IT IS A PERMISSION, A STARTUP SETTING, THIS LAPTOP, WINDOWS 11 OR A COMBINATION OF ALL THESE THINGS. I DOWNLOADED "BRAVE" BROWSER AND IT WORKS FINE. I DON'T KNOW WHAT TO DO. I CAN LOG INTO MICROSOFT, GOOGLE, BUT MOZILLA IS LIKE, REALLY REALLY DEAD.
ANY HELP IS OF COURSE APPRECTIATED. PHONE: [edited] MIKE
[edited] @GMAIL.COM OR [edited] @HOTMAIL.COM
/edited phone# and emails from public community support forum.
can not send out email
I don’t want to use your VPN connection and want a refund.
hello support team, sorry if my english is sucks, it's not my native language. i logged in mozilla vpn but it's not available in my country, so can you delete it please? … (read more)
hello support team, sorry if my english is sucks, it's not my native language. i logged in mozilla vpn but it's not available in my country, so can you delete it please?
I received the email below : Hello, You’re receiving this message because your user account CRYPTONIX on https://addons.mozilla.org/ has been deleted. This could have bee… (read more)
I received the email below : Hello,
You’re receiving this message because your user account CRYPTONIX on https://addons.mozilla.org/ has been deleted. This could have been done automatically if you recently deleted your Mozilla account.
Regards,
Mozilla Add-ons Team
I didn't request any deletion of my account but looks like my Mozilla account has been deleted completely, why ? I am so mad about this , why would Mozilla do this ? I received the email from address below nobody@mozilla.org
Please recover my account, I created another account with my email