Thunderbird Community Forum

After installing the zoom meeting add-on, it's not working. Entered my credentials, clicked login with Zoom button and get an error: {"status":false,"errorCode":4702,"errorMessage":"Invalid client_id: rodney.arbona@thegratefulagency.com","result":null}

This ID is used all the time and I tested it again prior to sending this message

'bold text'create new email and type name in address box and no email address shows up ALSO, SEARCH ON THE SIDE DOES NOT SHOW THE ADDRESS WHEN YOU DO THE SEARCH.

When adding a new email account, the built-in web browser launches and displays the OAuth screen. To verify the security of the destination site, I want to click the green lock icon in the URL bar to check the details, but I can’t click it.

Does a green lock icon mean a secure connection has been established?

I had to update my server settings in Thunderbird since I changed my email hosting provider. I had no idea I would lose all my emails and folders I created. Is there any way to get these recovered?

Good afternoon!

We use Thunderbird for our business across several computers. However, on the main computer, we've suddenly received blank tabs at the top of the page, as if an open email thread is there. There are about ten or so of these blank open tabs, and you cannot exit them. The X button doesn't work on them, nor does Ctrl + W.

I've uninstalled and reinstalled the software, and we've tried a shutting everything down and restarting the computer, but nothing seems to get rid of the tabs.

Is this an issue others have experienced and, if so, what's the best remedy for it?

Thanks in advance!

Hello! Over the last few years, I was using Owl Exchange to access my school and work email accounts which couldn't be added regularly.

Now that I've upgraded, I'm not able to add these accounts using the EWS method. I run into all kinds of errors, or Thunderbird is unable to detect the kind of account.

Yet, my existing IMAP accounts work great with Owl. How can I easily convert these to work with Thunderbird EWS natively?

I recently moved thunderbird from my Win 7 laptop to a new laptop with Win11. All was OK for awhile. One day all of my Local Folders were no longer in alphabetical order. Some folders, like Outbox are under Local Folders. Is there a fix? Please don’t tell me to uninstall and re-install.

When using message filters "Run Now" is often greyed out after running a filter and remains greyed out after the filter has completed filtering. (Hung up?) This does not happen if the filter does not find any matching messages. Clicking on another filter and then returning to the first one returns the "Run Now" button to active (not greyed out). Not sure, but the problem might be associated with filters that copy a message file to a Local folder, or delete messages, or move messages to Trash, or all three. I'm stumped. The problem started recently and I'm not aware of any changes I made to Thunderbird.

I have a number of pop3 accounts with the same mail host, but suddenly one of them gives me the message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I use Thunderbird on two Windows machines, and the problem is on both, so it is something in the interaction with the server, however, there is no problem accessing the mail via webmail directly on the server.

I have tried to change password on the account, but the problem did not go away. In fact, I got the box to tell me that the old password did no longer work, so I know that the problem pops up after log in to the account. Before the error message appears, the message "downloading 208 messages" (or something similar) briefly appears.

Is there a way to find out exactly what fails?

Why is threading enabled by default in TB after installation? I add an existing IMAP account to the program. I set sorting by date. If someone replies to an email from a month ago, it's difficult to find it in threading. It used to be possible to enable it manually, but now it's enabled by default. TB can also lose attachment opening preferences in programs after an update, such as .pdf or .doc. Note that some PDF documents don't display correctly in the built-in preview and require the use of Adobe Reader.

It's been almost a week now, and my 2 Microsoft email accounts will not connect to Thunderbird anymore. All was fine for years, but something changed that I can't figure out!?! I have gone to my Microsoft email server and checked that my passwords still work. I even updated one and it works on Microsoft server but not Thunderbird's!?!? I even deleted one email account from Thunder bird to re-install it, but when I tried a fresh re-install Thunderbird still won't connect to Microsoft server??? I'm at my wits end, and may abandon Thunderbird completely if someone there doesn't help me connect!!!

I use Thunderbird 140.9.esr and happened to notice some strange behavior a few weeks ago: I have 5 email accounts, all of which I access via IMAP. Immediately upon syncing, some (not all) emails disappear from the inbox of the first account and appear in the inbox of the third account. When I then manually move the emails back to the correct inbox, they remain there permanently.

When I check the accounts via webmail, the emails have indeed been moved from one server to the other. At first, I thought it was a problem with my filters, but none of the filters were set up to move emails from one server to another. When I disable all filters, the problem persists. Could it be that I made a mistake in the account settings? However, the accounts have been set up for several years now, and I’ve been using Thunderbird for just as long. I didn’t notice this error in earlier versions.

Problem: the bottom left says "No messages to download", the download line on the bottom right keeps jumping and it's impossible to use filters!

Tried: -Logged in to my account again, clearing old data. Didn't help. -Tried "Repair Folder" -Deleted filters -Deleted indexes None of these helped. How can I fix the problem? This didn't happen before, but it appeared with version 150.0.1.

There is an attachment with searchresults. This searchresult belong to an accountname with an emailadres of my own. But in the searchlist there is another To: address. Here it is Gospel Music Hoogeveen | Tineke

It should info@contras.nl

How did I get this and how do I get rid of this.

Support will be appreciated.

Henk

RE: How to turn OFF message preview when I single-click on message?

When in TB message list, and selecting a message for an operation by making a single-click on the message, the selected message opens. When using CNTL key to select several messages together for an operation, each of the messages opens an individual preview pane. I have searched TB's knowledgebase, but apparently no other users have this problem.