Thunderbird Community Forum

Unable to open the summary file for Sent on xxxx@gmail.com. Perhaps there was an error on disk, or the full path is too long. I have tried to connect my second gmail account. The first one went ok. With the 2nd on the Inbox and All Mail folders initially gave this error, but Repair fixed both, Sent and all other folders have this error and Repair no longer fixes the problem. Then I noticed that I was then unable to delete emails from 2 inboxes including Thundermail inbox.

I tried to connect using my proton mail, with the correct credentials and mail, using IMAP (auto), but I received the same message: "No se puede iniciar sesion en el servidor. La configuración, el nombre de usuario o la contraseña probablemente son erróneos".

How can I do to solve this?

Descripción: ProtonMail Nombre del servidor: 127.0.0.1 Puerto: 1025 Nombre de usuario: pixxxxxxx@proton.me Método de identificación: Contraseña normal Seguridad de la conexión: STARTTLS

After today's update, my email is not loading from Gmail. Last delivery was 5 a.m. It is now after 5 p.m.I have restarted Thunderbird 3 times, restarted my computer and restarted the modem to no avail.

Hello there, once again I am having password troubles signing in. I have been using thunderbird for many, many years. The past few weeks when using thunderbird to access my verizon.net e-mail I get a time out message when the program is trying to log in. I can log into aol.com, log into my verizon.net email account to get -mail. When doing this I am prompted to change my e-mail password. Where & how do I reset my password in thunderbird? Thanks much, Dave Stepnowski

Is there a way to revert back from a Thunderbird update? I have my inbox with current emails, but my folder organization on the left is disorganized and contents are missing and many folders are missing. It's destroyed YEARS of work!

I have been having difficulties with my email service provider and Thunderbird. So am trying to export my contacts. They still, fortunately, show up in Thunderbird. When I go to export, it doesn't give me any options on saving other than exporting into a zip file a profile backup.... no contact list like I really need.

Thunderbird cannot access my CenturyTel.net email when I use my Starlink network.

Why is this ... and what can I do to fix this please in Thunderbird?

I am replacing my regular network ISP with Starlink.

Thank you

After I set up my IMAP account on a Windows laptop, it had two Spam folders. Properties showed that the path of one ended in "/Junk" and the other path in "/spam". Note that they are both labeled "Spam" under the Home (not local) Inbox.

I just want one Junk or Spam folder, not both. Or at least be able to label one Junk and the other Spam.

Having two spam folders under the Home account with the same name is confusing. How do I fix it.

I have Proton Mail, and Proton Bridge. It was working until Yesterday. Starting Yesterday, New emails would show up in the Web app, and the ProtonMail Desktop App, but would not make it to the Thunderbird Inbox. The first email that did this arrived at 1:30PM on 10/19. When a new email arrives, a new email windows notification will popup in the lower right hand corner. I checked Spam, and it is empty (I find this hard to believe). My phone also displays a new mail notification.

I know Thunderbird is receiving the emails. I can find the new emails by using "Quick Search", and searching for the email address of the sender of the new email. The results are completely without formatting, and do not indicate what folder they are in.

For example: I have a Gmail Account (GromitToo@Gmail.com), and I sent a test message to my ProtonMail address (MisterFuzzyGuy@Proton.me). That email contained the subject line "Ping 10/20" and it contained my auto signature. If enter "Gromittoo@gmail.com" into the quick search, and I hit the return button, it only finds a message I sent about 7 weeks ago.

If I then click on the magnifying glass icon, a new tab opens up with the results. It displays the first 10 results of 54 results searching for "gromittoo@gmail.com". At the top of the results is my "Ping 10/20" test email. I could not find the folder name where my "Ping 10/20" test email is located on this results tab.

I see that the text "Ping 10/20" is a hyperlink, so I click it. The tab shows up, and strangely, it show the email and one reply. No reply was received by the Gmail account.

I have done troubleshooting of the ProtonMail bridge. The fact that the email is found somewhere in my thunderbird installation, I don't think ProtonMail Bridge is the issue.

Today when trying to send an email I get Sending of message failed. The mail server responded: Mailbox full. I use an Outlook address. I have emptied my trash, spam, and sent items folders along with moving many of the contents of my folders to the Local folders.

Trying to set up new Gmail account in Thunderbird. New account dialog opens, recognises Gmail address and imap details, but doesn't allow me to provide Gmail with password. Authentification failure results.

I tried the automated setting up - several times but get the error message below, I tried changing the authentication but same result.

I tried the Help here: https://support.mozilla.org/en-US/kb/thunderbird-and-hotmail - but it didn't help!

I have the settings it shows for Outlook - but it doesn't work! When I "Continue" I get Authentication error. Show less

"Unable to log in at server. Probably wrong configuration, username or password.". It hasn't asked for a password.

I can login in to Outlook webmail and receive messages. Please help. I'm not overly technical but not totally ignorant either! Thanks, Isobel

I somehow have a Spam folder stuck in Trash. This can of course be removed if I manually empty Trash, but respawns automatically when I restart TB. I've made sure that the "real" Spam folder is pointed to correctly in Account Settings.

How can I safely (and persistently) remove this phantom Spam folder? Thanks in advance.

I have 2 email addresses which I can't access the first one because I lost my number. Now I need to link the first email to the current account without having to use my older phone number.

I cannot get Thunderbird to launch. It acts like it is stuck on perhaps one account and circles keep spinning as if it never can get a few of my tabbed emails open. It keeps saying it "isn't responding." Since this began happening a few days ago, I've stopped the Thunderbird task through Task Manager, I've shutdown and restarted my whole system multiple times, I've updated to the latest Windows platform and made sure my drivers were all up to date... I can't update my thunderbird (if required) because I can't get in in the first place. I have hundreds of emails in multiple accounts under my current Thunderbird. I can't afford to lose all that history. I don't know which version I'm using because, again, I can't get the desktop app to launch. What do I do?

I use T-bird for my email accounts and have for decades. This includes accessing an enterprize version (work) as well as basic personal gmails and even another non-google web based email account. I'm an ardent fan. I recently had to reinstall on wiped/cleaned laptop (workplace IT situation). Since then, the 2-factor authorizations have been creating problems. Including: a pop-up whenever I open T-Bird on my laptop, requiring me to sign-in to a ghost Google account. This would be less of a problem if either:

1] the account in the pop-up window hadn't been disabled over a year ago, OR
2] I could change the account in the pop-up to one I still have (can't) 

3] PS: yes, my settings for my other google accounts are at SSL/TLS & OAuth2 (except for the one that requires 4]PPS: No, the ghost account is not listed as one of my 6 accounts in T-Bird, and it was deleted long before I had to re-install T-Bird on the newly wiped hard drive... 5] I cannot log into the ghost account and disable the 'sign-in with google' option, because it's disabled/shuttered/NoLongerLive. 6] Yes, I've cleared the cache. Multiple times. 7] Yes, I've updated to the most recent T-Bird (158.0)

The popup only happens with T-bird, and only on one laptop (ot others I use, which also have T-Bird). I really don't think this is a problem at the google end, much as I'd be happy to blame them.

• MY QUESTION*: Where would T-bird, supposedly a fresh install on a recently wiped drive, be pulling the ghost of a previous account as part of the 2-factor authentifications, from? Would it be in the Config Editor? Bottom line: How can I make it stop?

Thunderbird is installed on an iMac Retina 5K, 27" 2019 computer running macOS 15.7.6, but just this week, when it starts, it only opens a window with tabs and does not finish opening the app. The window shows the tabs, but they just have a bouncing dot from right to left, and anywhere I move the mouse on the window's control bar, I get a swirling color wheel. I restarted the Mac (no change), deleted the app and downloaded a new one, and nothing changed. Force Quit says it's 'not responding'. What do I do next?