Thunderbird Community Forum

When "Moving" emails to folder links that are 3 levels down in "Local Folders", the "Recent Destinations" listing will only save the link as 'Inbox - Local Folders' - not the email folder 'saved to' which may be more than one level down from 'Local Folders'.

I have tried uninstalling and reinstalling Thunderbird and I get the same results.

I've been using Thunderbird for my earthlink.net accounts for years. Now I'm getting an Error that "Peer's Certificate issuer is not recognized. My earthlink.net settings have not changed. Help.

I have had an ongoing problem with Thunderbird being unable to log into the various mail servers that I use. I've tried repeatedly to solve this problem and have been able to cure it in the past by clearing the cache, but it recurs over and over again. I cannot keep wasting my time like this. I'm an independent contractor and I need to be able to use my e-mail client consistently. I've got work to do! This morning, it's suddenly decided that it cannot log into any of the three services that I use.

Is there a lasting solution to this problem? If not, please tell me and I'll move on peacefully, but please don't keep me chasing my tail for something that cannot be fixed.

I was previously able to set up an out of office reply using a message filter that replied with my template. I am attempting to get everything set up for my upcoming vacation and the "Reply with Template" option is gone from the available message filter options. How do I set up my out of office reply without that option?

Using Thunderbird 139.0.2

Hi Thunderbirds!

When I "Star" an email it disappears out of Inbox completely and I can only see it if I click on the "Star" option in the sorting menu. I've looked to see if there is a "Starred" folder but can't find one. I've now discovered that if someone replies to an email that I've starred I get no notification at all, it is just added to the thread. The next time I sort by Star I suddenly see unread replies to previously starred emails - bit of a nightmare! So, is there a way that I can adjust settings to: 1. Leave starred messages in the Inbox (or the folder that I move them to), but allow me to sort by Star when I need to? 2. Have new replies to previously starred messages appear as new notifications, the same way they do for normal emails.

Thanks! Kimberly

Hi,

Unable to send email messages. Receiving "Add Security Exception" and Send Message Error "Sending of the message failed. Peer's Certificate is not recognized. The configuration related to smtpauth.earthlink.net must be corrected." I have checked the account settings and they appear to match that of the email earthlink server settings instruction page (https://help.earthlink.net/portal/en/kb/articles/email-server-settings) for POP3.

Help Please! Thank you! Suz

Ich kann keine Mails löschen seit dem letzten Update. Versuchte den Papierkorb löschen. Es heißt: Es steht nicht genügend Speicherplatz zur Verfügung, um neue Nachrichten herunterzuladen. Löschen Sie alte E-Mails, leeren Sie den Papierkorb sowie komprimieren Sie Ordner und versuchen Sie es anschließend erneut.

After a power outage I restarted the computer and brought up Mozilla Thunderbird the email template I use and for my emails from GMail. All eamils with content from outside such as Amazon, Ebay, and other sites I use I cannot get the content to load up. I went into settings under "privacy" and clicked on allow all remote content and nothing happened. The "Option" tab on those emails is not anywhere to be seen that will allow me to click on it and from a drop down menu allow that content to be seen either.

How do I get back to content on those emails instead of the plain text that shows nothing of any content?

I have been using Thunderbird forr many years and earthlink is my server. After doing many emails this morning Thunderbird stopped sending emails and showed a Security Certificate alert problem for smtpauth.earthlink.net:587 that i had nor seen before. I tried to over ride but could not. I can still receive emails. dan_doherty@earthlink.net

I am struggling trying to get a consistent format in Thunderbird. First of all let me say that I am happy with the default use of paragraph style and if I want to have occasional single spacing I can use shift-enter instead of enter. Most queries on formatting seem to be about getting single spacing all the time. That is not my issue. That means that if I compose an email from scratch everything is just the way I want it, using the default settings. The problem arises when I reply to an email. The settings then seem to be ignored. For instance the line spacing can be fixed to single spacing whether I select paragraph or body text and no matter what I do I can't get it to follow the default behaviour. Also, I noticed that the font goes to "sans-serifArial" instead of the usual "Variable Width". In fact if I try to select "Variable Width" in the Format menu it is just ignored. How do I get the default composition settings when I reply to an incoming email?

I just tried to change my local folders location. I first copied everything from the current location to the new location and then changed the location in the local folders settings. When I restarted, all of the folders appeared but all of the saved emails were gone. When I tried to reset the location to the original one I received the following message.

A subdirectory of the directory specified in the Local Directory setting is already used by the "jde@ehrenkrook.com" account. Please use a different directory (also attached)

How can I get all of the saved emails in the local directory to move as well?

I don't know if this is a Google account problem or Thunderbird. I have gmail attached to Thunderbird. I changed my Google password. Upon launching T-bird, I received a box titled "Enter credentials for bXXx@gmail.com on imap.gmail.com"

Google is asking for 2-step verification but is not allowing me to use the simplest of verification - a text message. That option is grayed out.

Can I make changes directly in Thunderbird and this imap and avoid this Google nonsense?

Thanks. Cathy

Add Security Exception? I can't send any outgoing email messages. I now get a warning alert after hitting Send entitled "Add Security Exception". It says further, "You are about to override how Thunderbird identifies this site." And, "Legitimate banks, stores and other public sites will not ask you to do this." My email provider is Earthlink and the alert identifies the server location as, "smtpauth.earthlink.net:587" and says, "This site attempts to identify itself with invalid information. Unknown Identity. The certificate is not trusted because it hasn't been verified as issued by a trusted authority using a secure signature."

That only available options are, "Confirm Security Exception" and "Cancel". Selection of either option brings up the same next alert, "Send Message Error", "Sending of the message failed. Peer's Certificate issuer isn't recognized. The configuration related to smtpauth.earthlink.net must be corrected."

I didn't intentionally change any settings or receive any notification from Earthlink to that effect, so I don't know why any of these protocols would have changed. I can view the smtpauth.earthlink.net certificate but I don't know how to copy it or attach it for diagnostic purposes. Can anyone provide insight regarding what is going on here and how to resolve it? Any solutions will be greatest appreciated.

Only in ~last two months *some* special characters and jpg images are being lost when email passed from att/Yahoo to TB. They are all present in Yahoo. Two friends using TB or Betterbird are both receiving these emails intact. My TB is set for auto update and I'm now at 128.11.1 est and there was a recent update. Problem never experienced before. What setting change could cause this? How to fix? In attached screenshot, opening quote s/b a large quote special character and image of book s/b in empty box. Thanks, Lynne

I changed my password for my retiree account with Rutgers University in NJ (which is a Gmail product) and now Thunderbird won't send or receive email. I get a pop-up email from Google asking if I want to allow them to access my Thunderbird account. I keep saying "allow" but it still won't work.

Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only opening the Windows Task manager allows me to close them. This did not happen with earlier versions.

If I save the message every few seconds while composing I can get most of the message back and continue after restarting TB. This behavior is the same in both the normal and troubleshooting TB modes. I can't even find a crash log to send to Mozilla.

Where shall I look next?

Thank you!

The first comment describes what is happening. We would very much appreciate your being able to correct this. We have lost much valuable information due to this....we have not been accustomed to something of this sort happening. I have now changed my schedule to go to Trash first and review all the subjects, then go to my inbox. To me, this is highly unnecessary.