Thunderbird Community Forum

I have been using Thunderbird for my email for more than 15 years. About once ever few years a corrupted email file prevents me from downloading any more email. In the past I was able to use ftp to list email files on the pop server, find the corrupted file and delete it restoring my ability to download again.. It happened again on Oct 2 but I can no longer use ftp to access the files to fix the problem. IT appears that yahoo has fixed that problem in their email software but Thunderbird does not contain that fix. The bad file is somewhere in the first 4 to 10 files on Oct 2. It follows a file from American cruise lines.in my [redacted]@yahoo.com account using Thunderbird. I now have over 900 email files I cannot download using Thunderbird but can see those files using yahoo email software. Please fix Thunderbird.

I would like to uninstall my Thunderbird 32-bit and then install the 64-bit version. Or could I just install 64-bit on top of 32-bit? Are there any disadvanteges with going to 64-bit?

My list of folders on the left, and my list of inbox emails at the top, have both gone to double space. This takes up a lot of room, and I cant see everything I used to. How can I change them back to single space. I did use "control +" to try to make the body of the email bigger so that it's easier to read (aged 79), but the folders don't change when I reduce the font size.

My mail filesa re huge like 26GB. So I do the copy/paste type transfer for backup. I've done it for years. Today I get this (see attachment) at the end of the "paste" into a backup folder. I hit "skip" Is this an issue? Earlier I did accidentally hit the auto export (zip) b4 reverting to manual

So by skipping this is this going to break my backup so it isn't useable?

Thanks, Jeff K.

My eMail has worked fine for many years - until this morning.

 When I first tried to "get messages", I got a response, "connection to inbound.att.net server reset".
 I restarted Thunderbird, and then the computer (Windows 11), and when I tried again, I got, ""inbound.att.net (POP) .. certificate revoked".
 I can login to my ATT webmail, but I can't download eMail to my computer via Thunderbird.

... In my attempt to upload this question, I looked for the TB Version, but it said to update Thunderbird. I did so, not it is back to telling me "connection...reset"

 Please help!

Unable to add an attachment to the email being sent. After I create answer, I can't add attachement. No any action after clicking "add attachement", no action after clicking menu "add file (Ctr+Shift+A)". Adding file is possible only by windows menu "Send by e-mail", thunderbird create new e-mail with attachment, I must give e-mail adress and only this way I can sent e-mail with attachment. Best Regards [redacted] @dzwigi24.pl

Dear users,

since a few days I am not able to use the mail-attachement function anymore. A click to the symbol does not open the file directory-window. The alternative, using the keyboard combination also doesn't work.

How can I solve the problem immediately ?

Thanks, Michael

Hi,

I am unable to attach files in Thunderbird. When I click the "Attach" button (or paperclip icon) in the compose window, the file selection window does not open at all. Nothing happens.

Environment:

OS: Windows 11 Thunderbird Version: 153.4.0

Could you please help me solve this issue?

Thank you.

when composing outbound email message ATTACH key is at top right hand corner of screen. If attachment is required and ATTCH key is clicked choice of File(s) or Webpage shows. If File(s) option is clicked Home -File Explorer comes up from which required file can be selected. This function has recently ceased to work. How can I reactivate the ATTACH function? Please assist, thank you, Chris

As per title, if I have a large enough distn list I get a warning bar (see image) with The x recipients in To and Cc will see each other's address. You can avoid disclosing by using Bcc instead. Then two options, which appears to require a response. ( I haven't tested not acknowledging it and sending a blank email to one of my large lists as I don't want to appear incompetent to all my work colleagues)

This helpful warning is (emotively) treating me like an idiot. I am well aware of the 3 categories and I know how to use them. I don't need to be told each time and have to choose. I don't need a warning, if I stuff up that's my problem.

The issue for me is that recently I have started to use some larger distn lists so it's occurring too frequently.

Have searched but so far missed any option or config setting to disable this. Can anyone please advise how to do so, if it is possible.

This isn't asking for a debate on whether or not it's a good idea to warn people who don't understand email sending options (you can guess my view but each to their own). I'm simply asking is there a way to turn this behaviour off and stop TB from wasting my time requiring a response.

Thanks.

Dear Support Team,

I am facing a recurring issue with the Attachment button in the Thunderbird Desktop application for the past few days.

When I click the Attachment button while composing an email, it does not respond or open the file selection window. However, I am able to attach files successfully by using drag and drop.

After some troubleshooting, I found that deleting the mail.compose.attach.dir preference from the Thunderbird Config Editor resolves the issue temporarily. Once I delete this preference, the Attachment button starts working normally again.

However, after some time, the same issue reappears, and I have to repeat the process of deleting mail.compose.attach.dir from the Config Editor.

Could you please advise on a permanent solution to prevent this issue from recurring? I would appreciate it if you could also let me know whether this is a known Thunderbird issue and if there is any recommended configuration change, update, or fix available.

Thank you for your assistance.

For years I have been attaching message files, pics., etc. by clicking the Attach button and browsing to the target. Now I have to drag and drop the attachments as the Attach click is useless.

Good morning,

I am requesting assistance for a recent problem I have encountered sending attachments with email messages I am sending. There is no problem with sending the message itself. And have noticed no problems with receiving messages. When I attempt to send an attachment with a message I am sending, a click on the "attach" icon in the upper right-hand corner of the email screen, provides no response. I didn't notice a problem with this function in past weeks.

I appreciate your assistance. Thank you.

Tom Macciaro

Have been receiving alert notification that my hawaiiantel..net account is temporarily unavailable. My email messages to that account are not being received and I'm unable to move email messages to the inbox of that account. Have been receiving these alerts for the past 3-4 days. is there a way to resolve this problem?

Thunderbird told me that I had to give the password of one of my email adresses again. So I added it but it did not work, so I changed my adress' password online and tried again, still nothing ; so I deleted my address from thunderbird and tried to ass it again but it still doesn't work

I checked all the previous infos, IMAPetc, everything is correct except in the end when I add the password (which is correct because I can access my email adress on the website with it), it does not work

I tried all the solutions I could find, like deactivating the "account hub" option, or getting rid of my antivirus, but nothing works...

I am requesting that the update team consider providing an option for larger and permanent scroll bars. The current small, disappearing scroll bars require more accurate placement of the cursor than is easy and sometimes results in false signals to Thunderbird to scroll as you try to center the cursor. I know I spend several seconds messing with it each time I want to scroll up or down or just go to the next line as I'm reading. This may be a request to accommodate the elder community, who often has less fine motor control in their hands.