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"The connection has timed out....."

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one th… (read more)

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one that I am unable to access is

  https://www.scc-online.org 

and all I get is the "The connection has timed out.." comment on an otherwise blank screen. I have contacted the webmaster who says that I am the only one with this problem. My neighbour who uses MS Edge has no trouble in displaying the website. He uses the same ISP as I do but uses Windows 11.

The webmaster says that it might be that I am using Windows 7 64bit and that Firefox cannot handle this particular website. Alternatively he suggested that my ISP was the cause of the problem although I have been using the current ISP for over 20 years and have never had this type of problem.

I have three computers all with Windows 7 and Firefox and they all have the same problem.

Is there any help available for me as the information on the "website" is important and I do not wish to have to go to my neighbour to view the website?

Les Sondheim, Parksvville BC, Canada

Asked by lsondheim 3 days ago

Last reply by jonzn4SUSE 9 hours ago

Private browsing zoom settings

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The stran… (read more)

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The strange thing is that zoom settings on websites ARE remembered in my standard user account on the same device. I am talking about private browsing only & after I close the session & reopen another Firefox session. Thank you

Asked by Tom_798 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

win 7 64 bit updates

Hey folks... I am running the latest ESR version for windows 7. I know, its limited support and stuff but I have this most annoying problem that just doesn't seem to want… (read more)

Hey folks... I am running the latest ESR version for windows 7. I know, its limited support and stuff but I have this most annoying problem that just doesn't seem to want to go away.

Every day, several times a day, I am told there is an update available. I have gone in several times and downloaded and installed the latest release. The install goes fine, there are no issues. Yet, over and over again I am told there is an update... but I have the latest version installed.

In the past, I have used the "distribution" folder trick to stop updates and I have removed that a long time ago. I can't figure out why it keeps telling me there are updates, when there are none.

How can I stop this from doing updates where there are no updates to get? It's driving me nuts...

Gary :)

Asked by park-avenue 1 week ago

Last reply by cor-el 6 days ago

Default search engine settings

Hi there, In the search settings, I have set DuckDuckGo as my default search engine and removed all other engines from the list of options. However, I often notice that … (read more)

Hi there,

In the search settings, I have set DuckDuckGo as my default search engine and removed all other engines from the list of options. However, I often notice that Google (which I have removed from the options) has replaced DuckDuckGo as my default search engine and has again been added as an optional search engine, without me knowing. Why is this happening? Is it possible to stop it happening, and if so, how can I stop it happening?

Cheers Paul

Asked by charlygs4 1 week ago

Last reply by zeroknight 1 week ago

why is access denied to Go Outdoors website?

Since the recent installation of the latest version of Firefox I am getting a simple 'Forbidden' message when I attempt to get to the Go Outdoors web site. I also get th… (read more)

Since the recent installation of the latest version of Firefox I am getting a simple 'Forbidden' message when I attempt to get to the Go Outdoors web site. I also get the same result when attempting to go to Blacks, another outdoor supplies provider similar to Go Outdoors.

Asked by MikeyJ 1 week ago

Last reply by cor-el 1 week ago

Viruses in C:\program files\Mozilla Firefox

My Norton virus detection software regularly finds viruses and Trojan horses in the directory: C:\program files\Mozilla Firefox Why? It seem to happen after using Faceb… (read more)

My Norton virus detection software regularly finds viruses and Trojan horses in the directory: C:\program files\Mozilla Firefox Why?

It seem to happen after using Facebook or more often Craigslist. I tried putting a read only attribute on this directory, but it still happens.

Norton then requires a reboot. So it is a hassle.

Does anyone have any ideas as to what is going on?

Asked by joe_raftery 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

website is loading in Korean instead of English

The Firefox browser now displays the website "chaturbate.com in an Asian language, appears to be Korean, since updating the browser. It should display in English. How can… (read more)

The Firefox browser now displays the website "chaturbate.com in an Asian language, appears to be Korean, since updating the browser. It should display in English. How can I change this? Thank you.

Asked by Ed Shepherd 1 week ago

Last reply by zeroknight 1 week ago

Long time Firefox user here. Had to load Chrome for a given compatiblity. Don't see a option to return Firefox as my default browser. Please advise.

Subject says it. Chrome has taken over as my default browser. Need to keep Chrome on my Win7 PC, but want Firefox 115.2.0 to continue as my default browser. Please advise… (read more)

Subject says it. Chrome has taken over as my default browser. Need to keep Chrome on my Win7 PC, but want Firefox 115.2.0 to continue as my default browser. Please advise how to get back to Firefox as my default...

Asked by raymond_larue 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

FireFox keeps crashing

FireFox has been crashing for the past few weeks, that is not the biggest problem, but it also does that during a restore session. Which makes me lose everything I've bee… (read more)

FireFox has been crashing for the past few weeks, that is not the biggest problem, but it also does that during a restore session. Which makes me lose everything I've been doing, the simplest solution I've found is reopening almost all of the tabs from last week, which is about 600 tabs that I then go through and get rid of what I don't need. That takes a lot of time, and my internet connection is not that good. which means that I will lose a large part of what I was working on the next time FireFox crashes during a restore session. Is there anything I can do to prevent Firefox from crashing?

greetings Iskander

Asked by Displayoff3 1 week ago

Last reply by Paul 1 week ago

browser

I'm still using windows professional 7, it works for the most part. Unfortunately often the browser won't load or it will load and runs very slowly, then it shows a box s… (read more)

I'm still using windows professional 7, it works for the most part. Unfortunately often the browser won't load or it will load and runs very slowly, then it shows a box saying close previous firefox. When it is running slowly I often have to hit the browser many times until the box shows up saying close previous firefox. Is this something to do with windows 7 or another completely different issue.

Asked by sharr1061 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

Tab bar sharing system color in Windows 10 (Firefox CSS)

Hello, In Windows 10 and 11, Firefox's tab bar and other elements that may be transparent render in Windows 10 using some sort of uDWM method (speculation, I could be wr… (read more)

Hello,

In Windows 10 and 11, Firefox's tab bar and other elements that may be transparent render in Windows 10 using some sort of uDWM method (speculation, I could be wrong?) rather than the traditional win32 window frame as you can see with the title bar toggled on. This leads to elements like the tab bar being black or white, depending on your theme unless you have specified otherwise in your chrome. Highlighted yellow below is my problem area.


In my CSS code, I am trying to extend the system color to be drawn to the tab bar (and in this instance, the address bar as well,) but I can't find any way to be able to do this. I have found forums that say to add -moz:appearance -moz-windows-glass, but this completely removes the window border and leaves the Firefox window unresponsive to controls. The only way to close it is if you close it through the taskbar or task manager.


Note that I am aware of .titlebar-color{color: AccentColorText; background-color: AccentColor}, but that's not what I am going for here. That still draws using Windows 10 modern UI. Windows 7 on ESR 115 or unofficially on 116 still draw with Windows Aero in all parts of this CSS code that are black (highligted yellow below.)


I can attach my CSS code if need be.


Thanks for any help!

Asked by taylorrosenfeld159 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Unwanted add-ons

When I check Firefox for add ons (Manage your extensions), I see the two that I installed. When I use "Help -> Troubleshooting Information" "Application Basics": Multi… (read more)

When I check Firefox for add ons (Manage your extensions), I see the two that I installed. When I use "Help -> Troubleshooting Information" "Application Basics": Multiprocess Windows "Remote Processes" , I see in addition: Amazon.co.uk Amazon.com DuckDuckGo eBay Wikipedia

How do I eliminate these?

Asked by alanjanicebarker 2 weeks ago

Last reply by Standard8 2 weeks ago

Quick CSS questions regarding address bar toolbar buttons and multitab selections

Just a couple of quick questions for CSS coding as of Firefox 115: What CSS code refers to the shield, padlock, permissions, or all other toolbar buttons in the address… (read more)

Just a couple of quick questions for CSS coding as of Firefox 115:


What CSS code refers to the shield, padlock, permissions, or all other toolbar buttons in the address bar?

When using control to select multiple tabs, what code refers to the outline and text color of the tabs?

Images attached for reference.


Thanks in advance!

Asked by taylorrosenfeld159 2 weeks ago

Last reply by cor-el 2 weeks ago

HTML5 Video is not supported

Dear Sir, Shahid MBC was working perfect before couple of weeks ago you can check from this link https://shahid.mbc.net/en/player/episodes/Tamer-Wa-Shawqiyya-season-1-… (read more)

Dear Sir,

Shahid MBC was working perfect before couple of weeks ago

you can check from this link

https://shahid.mbc.net/en/player/episodes/Tamer-Wa-Shawqiyya-season-1-episode-1/id-1011829

Now there is some sort of an error message of HTML5 video

Asked by emadeldin1978 2 weeks ago

Last reply by cor-el 2 weeks ago

reopen tabs

When I clicked troubleshooting mode FF unexpectedly closed my Private browsing session and all the tabs. How do I reopen them? I did not expect FF to close on me like th… (read more)

When I clicked troubleshooting mode FF unexpectedly closed my Private browsing session and all the tabs. How do I reopen them?

I did not expect FF to close on me like that. I thought that as I was in a private browsing session FF would have warned me that it was about to close had it been necessary.

I'm guessing that my open tabs have been lost permanently because you didn't warn me and that all that time I spent is now wasted.

Life is really simple except that other people make it problematic.

Asked by `Vic 2 weeks ago

Last reply by zeroknight 2 weeks ago