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Certain websites black screened.

Hello! About two weeks ago I opened up Firefox, and found that certain - well most - websites got switched to a very dark mode that broke the website. Websites like Joa… (read more)

Hello! About two weeks ago I opened up Firefox, and found that certain - well most - websites got switched to a very dark mode that broke the website. Websites like Joann had all the background as black and when searching I could only see what was brought up when I moused over the option. The Chell in the Rain website is completely black when part of the appeal is the artwork. Youtube? Black. Libby? Black. Accuweather? Black. Google Docs... that's actually fine.

I don't mind dark mode, but it's broken how several of these websites work.

Asked by Mina 1 hour ago

Various Websites give SSL_ERROR_NO_CYPHER_OVERLAP

In the last few days, I have noticed that a number of websites are throwing me SSL_ERROR_NO_CYPHER_OVERLAP errors. Most websites, particularly more modern websites, seem … (read more)

In the last few days, I have noticed that a number of websites are throwing me SSL_ERROR_NO_CYPHER_OVERLAP errors. Most websites, particularly more modern websites, seem to not have this issue. As some more professional examples, www.twitch.tv and www.dndbeyond.com throw this error. I have tried setting temporarily TLS version fallback limit and min to 0, with no change. I'm not really sure how to go about debugging what cyphers these websites do support and why they are throwing these errors. Any help on where to start would be greatly apprecaited.

Asked by acesoyster 1 day ago

Last reply by acesoyster 4 hours ago

Yahoo mail message options, like Reply, Move, get stuck often until cookies are cleared

Starting with Firefox 113 (on Debian Linux), every few days Yahoo mail stops working properly: I can read emails but hitting any action of them, like Reply, Move, Delete,… (read more)

Starting with Firefox 113 (on Debian Linux), every few days Yahoo mail stops working properly: I can read emails but hitting any action of them, like Reply, Move, Delete, does nothing at all.

I need to clear cookies to get this operational again. This doesn't happen on chrome on the same computer.

The only add on I have is an adblocker, disabled for yahoo mail. This problem also happens with enhanced tracker protection turned off.

Asked by em2jacks 3 days ago

Last reply by jonzn4SUSE 7 hours ago

Browser wont load

Hi Good Morning. For some reason, my browser will not load -- I get an error message saying "unable to connect." I've been using this browser for years....never had a p… (read more)

Hi Good Morning. For some reason, my browser will not load -- I get an error message saying "unable to connect." I've been using this browser for years....never had a problem. My Google and Microsoft browsers work....so this is Mozilla issue. Please help as I prefer to use Firefox.

You can reach me at [email removed from public forum]

Thanks, Mitch

Asked by md202007 1 day ago

Issue with multiple line breaks happening for every newline

I've got an issue on several websites in 115b2 (but it's been an issue since at least 112) where Firefox inserts a bunch of after a single newline. I've tried toggling e… (read more)

I've got an issue on several websites in 115b2 (but it's been an issue since at least 112) where Firefox inserts a bunch of
after a single newline. I've tried toggling editor.use_div_for_default_newlines, which had fixed this back in 92 when set to false. But now, true or false, I'm getting a bunch of line breaks when I'm not expecting them. This is only an issue in Firefox, Chrome/Edge does not have this behavior when using WYSIWYG editors. I can go back into the editor and clean out the additional line breaks without them being resubmitted, though.

example, there should only be a single line break between "message" and "more message":

message.


more message

Asked by suburbazine1 17 hours ago

Last reply by cor-el 17 hours ago

Can not sign to Quick Books starting about 3pm Wednesday 6/8/23.

I used Firefox to log into QB online morning of 6/8/23. Afternoon of same day I was kicked off and unable to log back in. This morning I contacted QB and we were able t… (read more)

I used Firefox to log into QB online morning of 6/8/23. Afternoon of same day I was kicked off and unable to log back in. This morning I contacted QB and we were able to log in to QB online from my computer on another browser. I updated FF today and still can not log into QB. How do I log into QB online using Firefox like I have done for years ? James Fletcher

Asked by James 22 hours ago

bahn.de login broken, "503 Service Unavailable"

Hi all, I'm running 113.0.2 (64-Bit) on Ubuntu Focal. I just wanted to log into my bahn.de account, got prompted with a hcaptcha which I correctly answered and then go… (read more)

Hi all,

I'm running 113.0.2 (64-Bit) on Ubuntu Focal.

I just wanted to log into my bahn.de account, got prompted with a hcaptcha which I correctly answered and then got an "503 Service Unavailable" error. The problem is reproducible each time I try. It was working fine when I last tried about 2 weeks ago. I tried disabling addons and tracking protection, deleted cache + cookies + login data as well as cookie files, reset Firefox - no change. Fun fact: The login is working without issues and interestingly even without captcha showing up in Opera and Epiphany (Gnome web browser).

Any suggestions for debugging would be very much welcome. Any hint on why the hcaptcha shows up in Firefox and not in Opera and Epiphany is much appreciated, too.

Thanks, r.

Asked by roots1 4 days ago

Last reply by roots1 23 hours ago

www.onlinebanking.pnc.com won't work for me now. I used it last week, but I get an error that the website is blocked.

Can you suggest firefox browser settings that might be getting in my way? PNC bank suggested turning off my malwarebytes protection in order to use their site! Not an ans… (read more)

Can you suggest firefox browser settings that might be getting in my way? PNC bank suggested turning off my malwarebytes protection in order to use their site! Not an answer that makes sense to me.

I will also try to contact malwarebytes for their suggestions.

Thanks very much!

Asked by pat1111 1 day ago

Last reply by cor-el 1 day ago

many websites requiring functionality don't work

There are many mainstream websites that have stopped functioning in firefox that work perfectly fine when switching over to brave and enabling scripts these are not obsc… (read more)

There are many mainstream websites that have stopped functioning in firefox that work perfectly fine when switching over to brave and enabling scripts

these are not obscure sites, they are sites for privacy protecting entities hence the lack of function on firefox is perplexing

how do we make these sites work in firefox again to save the switching to brave?

Asked by isthisrandomenough 5 days ago

Last reply by isthisrandomenough 1 day ago

ESPN Login Credentials

I constantly get logged out of ESPN on Firefox. Doesn't happen on any other browser using the same plugins. It's inexcusable for this issue to persist for nearly 6 months… (read more)

I constantly get logged out of ESPN on Firefox. Doesn't happen on any other browser using the same plugins. It's inexcusable for this issue to persist for nearly 6 months now. The worst part is that I can't log back in. The "Log In" button won't work and I'll have to sign all the way out of ESPN+ just the sign back in. It's happened 26 times this year. Firefox is getting worse by the day.

Asked by TheJoeGreene 1 day ago

problem loading invoice preview

my mozilla vpn isn't working. Been using it fine for a year or so. Got a new debit card. I think that was the start of the problem. Said it couldn't find my account, howe… (read more)

my mozilla vpn isn't working. Been using it fine for a year or so. Got a new debit card. I think that was the start of the problem. Said it couldn't find my account, however I can log onto firefox fine in the web browser. the vpn app redirects me to a web page to pick out my plan, i click on a plan and i get the error "problem loading invoice preview". Been like that for a few days. so I am unable to add my payment information. the web page showing the error's address starts as "https://subscriptions.firefox.com/products/prod_FvnsFHIfezy3ZI?device_id" I have tried loading it in both the firefox browser and the brave browser. I believe i am windows 10.

Asked by brian0429 1 day ago

Last reply by Paul 1 day ago

Youtube "An error occured. Please try again later."

Everything worked normally for me for 2 years, but recently i decided to reinstall windows. So i did it, downloaded firefox on raw system and now i get this error on some… (read more)

Everything worked normally for me for 2 years, but recently i decided to reinstall windows. So i did it, downloaded firefox on raw system and now i get this error on some youtube videos. I tried everything i could find but nothing fixed this issue. It pops up with firefox account, without it, in private vindows, in regular ones, with addons, without them. I tried reinstalling firefox, i updated every driver, i use google DNS, but it still doesnt work. In edge, chrome etc. theese videos play fine

Asked by 6uis 3 days ago

Last reply by 6uis 2 days ago

moz script injection

[<script src="moz-extension://...averylong guid.../injectedPasswordless.js" type="text/javascript"></script>] This script (without the brackets) is being add… (read more)

[<script src="moz-extension://...averylong guid.../injectedPasswordless.js" type="text/javascript"></script>]

This script (without the brackets) is being added to my WordPress site Text Editor. I substituted the long string of numbers with the words ... a very long guid ...

I have contacted all developers of plugins for WordPress and now I realize it only happens when I edit my site in Firefox. It does not happen in Chrome or Safari, these 2 browsers do not produce this script. It also occurred to me that moz is short for Mozilla (not Moz the SEO expert).

If I only click into a text editor while editing my site the script is added to the text editor!! I have disabled most of my Firefox addons and it still happens. Please advise. What is this?

Asked by tara.gardner7 2 days ago

Last reply by TyDraniu 2 days ago

websites load in private but not normal browser

some websites load in private but not normal browser. i have tried in safe mode with no addons still no luck, ive tried a few odd and end things to get these sites to loa… (read more)

some websites load in private but not normal browser. i have tried in safe mode with no addons still no luck, ive tried a few odd and end things to get these sites to load with no luck. any advice would be great. i do not get any errors the websites just stop loading or playing videos.

Asked by straferightpot 2 days ago

It says on the website that this page is broken.

It says on the website that this page is broken. Dear Sir or Lady According to the website, this page is broken. https://packmanvapes.com/product/packman-starburst-runt… (read more)

It says on the website that this page is broken.

Dear Sir or Lady According to the website, this page is broken.

https://packmanvapes.com/product/packman-starburst-runtz/ Despite the fact that the page is now blank, the website emblem in the top left corner indicates that contact has been made. Anyone aware of the reason why Firefox cannot load the website?

Asked by norvetopnex 3 days ago

Last reply by cor-el 2 days ago

No visual on youtube videos

I go to youtube, open a video and the audio plays just fine, except there is no visual. The video says its playing and I can hear it normally but I can't see anything. Su… (read more)

I go to youtube, open a video and the audio plays just fine, except there is no visual. The video says its playing and I can hear it normally but I can't see anything. Subtitles show up, but the place where the video is supposed to be is just blank, the same as the background of the page. Weirdly if I click the settings button on youtube, the one next to the sign in or account button, the video will display as long as that menu is up. If I close the menu the video goes away.

I have refreshed firefox, deleted and reinstalled firefox, removed all my extensions, turned hardware acceleration off (and then back on when it didn't work) as was recommended in a similar post a few years ago, and restarted my computer. Youtube still won't show me a video. It works fine on chrome, just not firefox.

I uploaded a screenshot of an ad, which doesn't play but shows the outline of the video player, a screenshot of a normal video where the area the video should be in is just more indistinct background, a screenshot of the video appearing normally when I have the settings menu open, and a screenshot of the captions loading properly over an empty void.


Edit: I installed the Enhancer for Youtube extension? Which I haven't ever installed beofre? And now Youtube works? Why

2nd Edit: Its broken again. I changed literally nothing, just restarted my computer for an update but im getting blank screens again

Asked by reedviolets5 1 week ago

Last reply by cor-el 2 days ago

  • Solved

"The server encountered an error", unable to view activity or file owner information in google drive

I am currently unable to view any file activity or ownership information in Google Drive in a shared folder. I have tried the following troubleshooting steps: Quit an… (read more)

I am currently unable to view any file activity or ownership information in Google Drive in a shared folder. I have tried the following troubleshooting steps:

  • Quit and reopen firefox
  • Relaunched firefox in safe mode/extensions disabled
  • Cleared cookies
  • Tried in other browsers (works in Librewolf, Brave and Chromium; doesn't work in any Firefox browser (Nightly, beta, standard)

Asked by Zander 3 days ago

Answered by Zander 3 days ago

Page loading

Office Depot.com continually says site maintenance on Firefox, but on Chrome it works fine. Only about half of my pages in the https://hopenow.breezechms.com app will loa… (read more)

Office Depot.com continually says site maintenance on Firefox, but on Chrome it works fine. Only about half of my pages in the https://hopenow.breezechms.com app will load (just see a blank page), but work fine in Chrome How do I get them to work so I don't have to constantly switch back and forth. Be gentle with answers, I am not a geek, just a user...lol. Sallie

Asked by ncborn52 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Ebay print invoice is blank

In Ebay - Print invoices link opens print preview window inside page -> I can view document (invoice) then click print button to open print window -> window opens b… (read more)

In Ebay - Print invoices link opens print preview window inside page -> I can view document (invoice) then click print button to open print window -> window opens but the document is blank, just a white page, no text. If I click print, it just prints a blank page. I can download the document as PDF from print preview page and this prints ok but I can't print directly from the ebay page. This only happens in Firefox. Works ok in Edge and Chrome. I have uninstalled Firefox including profiles etc and re-installed, problem still exists. I can print shipping labels via Ebay just not invoices. No issues with printing anything from any other ebay page or other websites.

Asked by canning1612 3 months ago

Last reply by Joshua 3 days ago