Where do I locate the "Crash Reports" so I can submit to Firefox?
I've had a request from Mozilla to provide the Summaries of 2 recent crashes, bur I don't know where to start looking to find them (Sorry) Cheers Pete Smith
I've had a request from Mozilla to provide the Summaries of 2 recent crashes, bur I don't know where to start looking to find them (Sorry) Cheers Pete Smith
Firefox on Linux 64bit CRASHES @ EVERY OTHER SITE VISITED, you KNOW this already... FIX IT!!
firefox crashes. i have to rebuild settings all over. this is frequent crashes
Constant crashes bp-07e6bd5a-eaf4-4e9e-a224-b75ed0260619 19/06/2026, 12:31 pm bp-9bd4fea4-296b-4c4a-9cc8-344360260619 19/06/2026, 12:31 pm bp-47fde74e-85ba-4f4d-b47… (read more)
Constant crashes bp-07e6bd5a-eaf4-4e9e-a224-b75ed0260619 19/06/2026, 12:31 pm bp-9bd4fea4-296b-4c4a-9cc8-344360260619 19/06/2026, 12:31 pm bp-47fde74e-85ba-4f4d-b475-0929f0260619 19/06/2026, 12:31 pm bp-ded4dabf-31e4-41e9-85ba-933320260619 19/06/2026, 12:31 pm bp-5feafc6b-6731-4a06-9d4a-5f48b0260619 19/06/2026, 12:31 pm bp-3091f1cd-61ea-4c95-96de-6047d0260619 19/06/2026, 12:31 pm bp-9dd887f1-04ea-48e5-8862-beb1b0260619 19/06/2026, 12:31 pm bp-29458f5d-3f64-44af-b78f-cb46f0260619 19/06/2026, 12:31 pm bp-44751d5e-15ef-4742-a2c8-baaba0260619 19/06/2026, 12:31 pm bp-b2bf8034-8cae-4f15-b36b-008bb0260619 19/06/2026, 12:31 pm bp-97ed66a5-2427-453e-b777-7d4ab0260618 19/06/2026, 6:08 am
While playing Free Games.org and Free Mahjong also on AOL Mail Firefox crashes after a few moments. I performed security scans and restarted, still crashing. … (read more)
While playing Free Games.org and Free Mahjong also on AOL Mail Firefox crashes after a few moments. I performed security scans and restarted, still crashing.
bp-a4692efd-4959-4507-84b4-a38f70260617 Firefox keeps crashing I've followed all steps, still crashing - memory / disk/ system/restart/troubleshooting I did have animaze… (read more)
bp-a4692efd-4959-4507-84b4-a38f70260617
Firefox keeps crashing
I've followed all steps, still crashing - memory / disk/ system/restart/troubleshooting
I did have animaze installed but removed and still crashing
Above is latest crash report
Firefox just updated to 152 this evening on my Windows 11 Pro system. It seems slow compared to prior versions. Also , every time you log out , it crashes and activates c… (read more)
Firefox just updated to 152 this evening on my Windows 11 Pro system. It seems slow compared to prior versions. Also , every time you log out , it crashes and activates crashreporter which files the report. Any clues? Nothing changed on the system except for Firefox.
610c857a-a2cb-4418-acab-c5427191921a 6/18/2026, 1:48 PM a8a404a8-d04f-4ab9-a983-bee673c80a81 6/18/2026, 1:45 PM 9369f2bf-e222-40c9-8891-459f2fc4c135 6/18/2026, 1:1… (read more)
610c857a-a2cb-4418-acab-c5427191921a 6/18/2026, 1:48 PM a8a404a8-d04f-4ab9-a983-bee673c80a81 6/18/2026, 1:45 PM 9369f2bf-e222-40c9-8891-459f2fc4c135 6/18/2026, 1:15 PM 45e527f4-d682-44cc-87bb-7e53c62166cd 6/18/2026, 1:01 PM 43ed298b-1639-45e3-b57d-af22242193f5 6/18/2026, 12:57 PM e283cc13-e637-484f-b540-7b38bf9451fd 6/18/2026, 12:46 PM 77f667a2-e11d-4ca5-99fb-b45d03a58d39 6/18/2026, 12:43 PM
I am running Firefox 151.0.4 on a Win 11 (25H2) AMD Ryzen 5, 32 GB ram. Every time I close Firefox, it generates a crash report. That takes several minutes during which … (read more)
I am running Firefox 151.0.4 on a Win 11 (25H2) AMD Ryzen 5, 32 GB ram. Every time I close Firefox, it generates a crash report. That takes several minutes during which I can't start a new Firefox window. The crash report says the report was submitted successfully but when I look in about:crashes the reports shows they need to be submitted.
I ran in troubleshoot mode and disabled all plugins and did not see any extensions listed. I restarted and it still crashes. Firefox seems to run fine. But the crashes when it closes are annoying and disruptive.
here are the first few lines of a recent crash report: Firefox 147.0.1 Crash Report [@ shutdownhang | mozilla::SpinEventLoopUntil | nsThreadPool::ShutdownWithTimeout ]
Search Mozilla Support for this signature How to read this crash report
You are seeing public data only. See protected data access documentation for more information. Crash ID: c921c76e-8902-414d-aad6-1d4d50260611 Signature: [@ shutdownhang | mozilla::SpinEventLoopUntil | nsThreadPool::ShutdownWithTimeout ]
I usually use firefox to download things, and watch videos, however, sometimes, when I change tabs, try to minimise firefox, close a pop up, even if I just pause a video,… (read more)
I usually use firefox to download things, and watch videos, however, sometimes, when I change tabs, try to minimise firefox, close a pop up, even if I just pause a video, it randomly decides to instead completely freeze and require the app to be completely restarted, and it occasionally decides to roll back my search history.
In fact, Firefox crashed as I was writing this, i'm lucky my progress was saved, these issues have made firefox completely unusable about 70%-80% of the time, and i'm running out of browsers to switch to, opera is run on lies, chrome is just bad, and now firefox is dying.
Just for reference, no other application or web browser that has ever been on my current device has ever acted like this, I'm currently using a decent PC running Windows 10
My browser started crashing after the latest update, and it still crashes even in Safe Mode. It doesn’t close immediately upon opening; instead, it shuts down suddenly af… (read more)
My browser started crashing after the latest update, and it still crashes even in Safe Mode. It doesn’t close immediately upon opening; instead, it shuts down suddenly after about one minute or longer. This issue never occurred before and only started appearing after the recent update. My system is Windows 11, with the following detailed information: Edition: Windows 11 Pro Version: 23H2 Install date: September 17, 2023 OS build: 22631.5624 Experience: Windows Feature Experience Pack 1000.22700.1106.0
Since the 152.0 update I've experienced near nonstop browser crashing, it crashed twice as I was trying to type up and submit this message, Is this a known issue or solel… (read more)
Since the 152.0 update I've experienced near nonstop browser crashing, it crashed twice as I was trying to type up and submit this message,
Is this a known issue or solely on my end? running 64 bit, windows 10
firefox keeps crashing after getting update why is this ,,,and why some times too slow to connect.
Following my traumatic brain injury I do have a reading disability search that perusing your articles could take me up to a week. As you see I am running Windows 10 on a … (read more)
Following my traumatic brain injury I do have a reading disability search that perusing your articles could take me up to a week.
As you see I am running Windows 10 on a laptop which Microsoft said I was good for another year using this OS. Your latest download executed and after 2 reboots continuously crashes after trying to view any of the five windows a browser I had open with multiple tabs in each.
You updated your browser on my pc today. Now I can’t open it. It opens but has not opened any sites. I’ve had to use bing. I’ve used your browser for several years bu… (read more)
You updated your browser on my pc today. Now I can’t open it. It opens but has not opened any sites. I’ve had to use bing. I’ve used your browser for several years but unfortunately I’ve not been able to. It locks up when I try to open YouTube. The blue circle starts and locks up. Too bad.
for years now I have had this issue when browsing. It is so annoying. I have tried all the suggested troubleshooting. I deleted all extensions. This helped for a whil… (read more)
for years now I have had this issue when browsing. It is so annoying. I have tried all the suggested troubleshooting. I deleted all extensions. This helped for a while, but not for long. Now it's so tedious to browse that I am thinking of getting rid of Firefox. It has just become unusable and no one can seem to fix it. I am using Windows 10 and no extensions. It often happens when I first open a page and while the page is being pulled up.
Tabs will crash over and over again. I can barely look at any given page for longer than a minute or two. What happened?? Firefox was never like this before. It just cras… (read more)
Tabs will crash over and over again. I can barely look at any given page for longer than a minute or two. What happened?? Firefox was never like this before. It just crashed in the middle of me typing this LMAO. Using Brave in the meantime. This is ridiculous.
I cannot use Firefox without it blowing up my memory to 86GB used in Activity Monitor. I've cleared my cache, closed all my tabs and bookmarked them. I have a Macbook Air… (read more)
I cannot use Firefox without it blowing up my memory to 86GB used in Activity Monitor. I've cleared my cache, closed all my tabs and bookmarked them. I have a Macbook Air M1 2020. I've tried restarting and am definitely using the current version of Firefox. I also updated to the latest OS Tahoe 26.5 to see if that helped. What should I do next please?!
Every time I run Firefox 152.0b10 on Macos Tahoe 26.5.1 Mini it flickers and crashes. Its reporting a webrender compositor error. I made a new installation and it worked … (read more)
Every time I run Firefox 152.0b10 on Macos Tahoe 26.5.1 Mini it flickers and crashes. Its reporting a webrender compositor error. I made a new installation and it worked but I will have lost all my extensive userChrome/Content customization, as well as hours of time today and more hours to come transferring across and doing things like typing this out and checking versions.
And it flickers awfully on the new installation so is unusable. What should I do? I'm typing this on my Macbook Pro with M3 Pro & Macos Sequoia 15.2, which is not running Tahoe as it bricks all the Adobe software on the laptop. I refuse to rent Photoshop and Premiere for the exhorbitant price Adobe charge, and am transitioning to DaVinci products but not yet done learning.
I have cleared all caches, reset all the hardware acceleration stuff to off or force-disabled, and done everything else suggested by any and every AI agent, like switch off Widevine for a bit then on, or stop UBlock0 running in any way, shape or form. Things change when such things are done but don't work.
Howdy,
I am experiencing a unpredictable crash in a plugin.
How can I do this?
Best regards,
George...