500 error

I keep getting '500 error' when trying to login to my Evergy account. The Evergy support was helpful so I could use Google Chrome however I would like to use my Firefox … (read more)

I keep getting '500 error' when trying to login to my Evergy account. The Evergy support was helpful so I could use Google Chrome however I would like to use my Firefox browser. They had me clear browser history, cookies and other site data and cached images and files. Then restart the Google Chrome browser. How can I get the same data cleared in Firefox?

I have used the privacy and security settings in Firefox and cleared cache and history and cookies, but still can't log into my account.

This has been an issue since 12/01/2024

Asked by Sandra Cockburn 1 month ago

Issue with high disk usage - \Mozilla\xul.dll after wake from hibernate

Win7x64p, FF 115.18.0esr (64-bit) When I power on my Dell E6440 from hibernate (& restart?), with or without some small portable apps running -Total Commander, notep… (read more)

Win7x64p, FF 115.18.0esr (64-bit) When I power on my Dell E6440 from hibernate (& restart?), with or without some small portable apps running -Total Commander, notepad. I have to wait (sometimes 5 minutes or more) before I can use without significant lag. HDD LED full-on. If I start up FF while disk usage is very high, sometimes 1 core of CPU gets stuck at 100%. Sleep & wake resets this. Watching in Resource Monitor \Mozilla\xul.dll using high disk B/sec & HDD LED full on, when HDD LED returns normal xul.dll disk read activity drops to 0 or near.

Is a FF service/process reading its stored data?(via xul.dll) or something. Looking for any ideas to troubleshoot.

I'm not having any issues with FireFox running, just this process making PC unusable after wake-up. Thanks

Asked by Tonigau 2 months ago

Youtube player does not appear, only showing white

When I navigate to youtube and try to watch a video, the player does not load. It just shows white in the space where the player should be. No video, no audio, no nothing… (read more)

When I navigate to youtube and try to watch a video, the player does not load. It just shows white in the space where the player should be. No video, no audio, no nothing. No matter what video I click, the same thing happens. The only workaround I have found is that if I go to a page with an embedded youtube video, and click the "watch on youtube" link that appears in it, it will load a youtube page that can play videos normally. I can use that page to navigate youtube and it will operate normally. However if I type in youtube.com or get to the site some other way, the issue happens where it is only white space. It is very frustrating.

Asked by verdant.rivertree 17 hours ago

Last reply by verdant.rivertree 15 hours ago

Problem with Ancestry

On my opening Firefox page there is a header " Your browser is being managed by your organisation". I am an individual and have no organisation. I am having problems wit… (read more)

On my opening Firefox page there is a header " Your browser is being managed by your organisation". I am an individual and have no organisation. I am having problems with Ancestry which they have directed back to my browser. This is this last thing (I think) that I do not understand. Any ideas most welcome please.

Asked by Derek 1 month ago

Yahoo webpage (as Home Page upon launch or Home button) Doesn't Load Properly, Frequently Freezes

For years I've used My Yahoo as my homepage when I first launch a browser like Firefox. However Yahoo changed it recently so it goes to a general Yahoo page. Not happy wi… (read more)

For years I've used My Yahoo as my homepage when I first launch a browser like Firefox. However Yahoo changed it recently so it goes to a general Yahoo page. Not happy with that as it has way too much information on the page (which may be part of the problem). I can't enter info for Google search. If I try to reload the page there seems to be no response, or after a bit I'll see the spinning wheel. I've had to Force Quit more times than I can count, which also doesn't seem to generate a report for Mozilla each time. I use a VPN (Mullvad) but even if it's switched off the problem persists. I use a MacBook Air with Sequoia 15.1.1 as the OS. I have Firefox set in Troubleshoot mode at the moment and the pages I need, like Google search, work just fine, like they would normally. Still having the problem as of 1-14-25 at 11:30 AM MST.

Asked by hbeach 3 weeks ago

Credit card autofill disappeared?

I have used Firefox as my primary browser for many years, and have always used autofill for my passwords, credit cards, and addresses. Suddenly, about two weeks ago, my c… (read more)

I have used Firefox as my primary browser for many years, and have always used autofill for my passwords, credit cards, and addresses. Suddenly, about two weeks ago, my credit card data stopped autofilling. When I go to Settings > Privacy & Security, there is nothing regarding autofill anywhere (or anywhere in any Settings). I have attached screenshots of my entire Provacy & Security page, as well as Settings searches for "autofill," "payment," and "credit card." Please help me figure this out ASAP, or I will have to switch to Safari as my primary browser, which I don't want to do. Thank you!

Asked by allysonbvieira 2 hours ago

video scrambling issues

I have recently upgraded my laptop to Windows 11 running the following; Edition Windows 11 Home Version 24H2 Installed on ‎12/‎16/‎2024 OS build 26100.2605 Experience Wi… (read more)

I have recently upgraded my laptop to Windows 11 running the following;

Edition Windows 11 Home Version 24H2 Installed on ‎12/‎16/‎2024 OS build 26100.2605 Experience Windows Feature Experience Pack 1000.26100.36.0

All of my videos from Lifeway, YouTube, even thumbnails on Etsy scramble the video making it unviewable. I contacted Dell and over a week we determined my hardware, software is not the issue. I switched browsers to Brave and Edge and these browsers did not have the same issues. Dell has requested I reach out to you.

Thank you, D Muennink 4324484749

Asked by D MUENNINK 1 month ago

  • Archived

EC_ERROR_REVOKED_CERTIFICATE

Hi When I use Firefox to act as a browser to search for topics I get the error message EC_ERROR_REVOKED_CERTIFICATE I am now having to use "Bing" to search This has… (read more)

Hi

When I use Firefox to act as a browser to search for topics I get the error message

EC_ERROR_REVOKED_CERTIFICATE

I am now having to use "Bing" to search

This has been going on for a long time

Thanks Gareth

Asked by Gareth George 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

Secure Connection Failed An error occurred during a connection to www.mediafire.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

Secure Connection Failed An error occurred during a connection to www.mediafire.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are tryi… (read more)

Secure Connection Failed

An error occurred during a connection to www.mediafire.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by rathvaharshil566 9 hours ago

Last reply by Cyrex Carter 9 hours ago