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McAfee Truekey has stopped appearing in Firefox browser. App downloaded again, and being asked to enable. How do I do this?

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activ… (read more)

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activate it. How do I do this/ should I do this?

Asked by hazelhaas 2 months ago

Last reply by jonzn4SUSE 2 months ago

I am no longer able to access my banking site with Firefox.

Starting this morning I am no longer able to access my banking site with Firefox. My current version of FF is 133.0.3 for 64 bit Windows 11. I could access it yesterday. … (read more)

Starting this morning I am no longer able to access my banking site with Firefox. My current version of FF is 133.0.3 for 64 bit Windows 11. I could access it yesterday. Looking at the support on this, I see that this has been a problem with Firefox for quite a while. I can access my bank with Chrome (although I don't trust Chrome) so why not FF? I haven't changed any settings. What set this blockage off and how can it be eliminated. If a setting needs to be changed, please tell me what it is and how to fix it.

Asked by Silvershine6 3 months ago

Last reply by jonzn4SUSE 3 months ago

PDFs displaying strangely

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully i… (read more)

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully in Edge.

Asked by Suzanne Fisher 2 months ago

Last reply by jonzn4SUSE 2 months ago

where downloads go

Suddenly Firefox is downloading my downloads to google drive. Why? I want them in my download directory, but changing the options in Settings/General/Download makes no d… (read more)

Suddenly Firefox is downloading my downloads to google drive. Why? I want them in my download directory, but changing the options in Settings/General/Download makes no difference. It is set to ask where a file should go, but does not. It is set to ask whether to open or save a file and it does not!

How can I get google drive out of this and save them to my desktop again?

Asked by Steve Ellis 3 months ago

Last reply by markwarner22 3 months ago

mp4 replay

I have an mp4 (h264 AAC) video of 37MB which plays acceptably from my website in Safari, Chrome and Edge, but when played in Firefox (my default browser) the sound and pi… (read more)

I have an mp4 (h264 AAC) video of 37MB which plays acceptably from my website in Safari, Chrome and Edge, but when played in Firefox (my default browser) the sound and picture synch is significantly seperated. When the video is compressed to 26MB it suffers some expected loss of sound quality but plays with near perfect lip synch. What is the issue with playback ?

Asked by wwdjw 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox Tabs not re-opening after Restart

Over the past several days, Firefox has been randomly shutting down. When reopened, my previous tabs have disappeared. While setting up my laptop on a docking station t… (read more)

Over the past several days, Firefox has been randomly shutting down. When reopened, my previous tabs have disappeared. While setting up my laptop on a docking station today, I had to reboot several times. Every time it reopened my previously opened tabs are gone. Yes, I have Settings set to re-open Firefox with previously opened tabs. It has worked beautifully for me for years. Does anyone know what is going on? What I can do?

Asked by ScruffysMom 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Browsing various business sites.

When I down load my bank statements in (PDF) they are not readable. To get aropund this issue, I have to use Google. What I see when I try to open the PDF i get a BLACK… (read more)

When I down load my bank statements in (PDF) they are not readable. To get aropund this issue, I have to use Google. What I see when I try to open the PDF i get a BLACK screen and key board is locked up. To escape I do a Ctrl,Alt,Delete. This has been going on for some 5 to 6 months. When i contacted my bank they sugggested using another browser. There are other problems which have crept up, but I get around by using Google.

Asked by Jim Vogel 4 months ago

Last reply by markwarner22 4 months ago

Flickr.com will not display properly.

Flickr.com will not display properly. I get misplaced text instead of photographs. Flickr will display properly in SlimJet. https://gyazo.com/f9a96b57496bfba29b16d967ef4… (read more)

Flickr.com will not display properly. I get misplaced text instead of photographs. Flickr will display properly in SlimJet. https://gyazo.com/f9a96b57496bfba29b16d967ef42a0db

Asked by randyrohr 4 months ago

Last reply by Agent virtuel 4 months ago

Generally slow browsing on sites like youtube, twitch, and amazon

For the past several weeks I have been having issues where some parts of websites don't load like on Twitch and amazon, and YouTube videos are choppy and pause playback f… (read more)

For the past several weeks I have been having issues where some parts of websites don't load like on Twitch and amazon, and YouTube videos are choppy and pause playback frequently. I have a 7800 X3D CPU, 32 GB of DDR5, and gigabit Ethernet so its not a problem with outdated hardware. I also reinstalled the newest drivers twice, updated my bios, updated Windows, and reset my router so I'm not really sure whats causing the problem. I tested twitch and youtube on Edge and the issues are kinda there but considerably better. I was having similar issues on youtube several months ago when I was using opera, so I switched to firefox and it seemed to fix the problem until now.

Asked by dy9lan9 4 months ago

Last reply by Crismac 4 months ago

Broken Responsive View Mode sensor scroll

I was working with responsive view mode and noticed that sensor scroll with mouse is broken. I checked on another PC and the problem there too. I don't know how to descri… (read more)

I was working with responsive view mode and noticed that sensor scroll with mouse is broken. I checked on another PC and the problem there too. I don't know how to describe it, but I made a video and uploaded it to a website so you can watch it.

Video link (there might be ads on the site im sorry)

Asked by priceoffs 4 months ago

Last reply by markwarner22 4 months ago

How to run in incognito or private mode

How to use FireFox as incognito without sending my identification tracking information? I have read a bunch of information about privacy with Mozilla and am quite confus… (read more)

How to use FireFox as incognito without sending my identification tracking information? I have read a bunch of information about privacy with Mozilla and am quite confused.

I would like instructions that are simple to understand and implement.

I have heard that when some airlines know that you are looking for tickets ... the ticket prices are increased when you go to their website over time and time again.

Thank you

Asked by dotysteve2 4 months ago

Last reply by Scott Wilson 4 months ago

Dark images darken the entire page

I am using light visual mode. Whenever I am viewing a dark image, e.g. a relatively dark photo in a newspaper article, this darkens the entire page, including the menu/ba… (read more)

I am using light visual mode. Whenever I am viewing a dark image, e.g. a relatively dark photo in a newspaper article, this darkens the entire page, including the menu/bar area. This happens as the dark image is scrolled to become visible. Normal bright views are restored once the dark image is out of view. And similarly my youtube music page, which has a black background, is horribly black now. I a musing windows11. Thanks.

Asked by Tom Baker 4 months ago

Last reply by jonzn4SUSE 4 months ago

Conflict between Firefox and Thunderbird

Each time I open Thunderbird, Firefox randomly switches to another window. When I set Firefox back to the proper window, Thunderbird closes. Using Windows 11, Firefox 13… (read more)

Each time I open Thunderbird, Firefox randomly switches to another window. When I set Firefox back to the proper window, Thunderbird closes.

Using Windows 11, Firefox 130.0.1 and Thunderbird 128.2.3esr.

I suspect the problem is with the latest release of Thunderbird. I want to install the older Thunderbird 115.10.1, but I did not find an easy way to do that.

Asked by ChrisVS 5 months ago

Last reply by jonzn4SUSE 5 months ago

ограничения в приеме писем

Добрый день! Есть проблема в получении определенных писем. От отправителя один вид писем приходит (общение с тех.поддержкой), а автоматическая рассылка кодов нет. Может л… (read more)

Добрый день! Есть проблема в получении определенных писем. От отправителя один вид писем приходит (общение с тех.поддержкой), а автоматическая рассылка кодов нет. Может ли быть у меня проблема в получении писем? какое то ограничение или запрет? В папке спам письма так же проверяю

Asked by biv 5 months ago

Last reply by TyDraniu 5 months ago

my wallpaper changes to a new picture several times per day...how do I stop this?

Somehow, my desktop started showing a beautiful scenic picture, that it changes several times per day. I can right click and get more information about the picture, but … (read more)

Somehow, my desktop started showing a beautiful scenic picture, that it changes several times per day. I can right click and get more information about the picture, but I find no way to turn this off. It not only is distracting, but often the lack of contrast make folders on my desktop hard to read.

Asked by Joseph Warner 4 months ago

Last reply by markwarner22 4 months ago