I have an Office 365 account through work and I'm using Copilot frequently.
In Firefox I have a pinned tab for Copilot.
In recent weeks I've run into issues where the Co… (read more)
I have an Office 365 account through work and I'm using Copilot frequently.
In Firefox I have a pinned tab for Copilot.
In recent weeks I've run into issues where the Copilot page stays essentially blank, i.e. the message field to enter text does no longer appear. The Office Toolbar still appears and when I switch to other Office365 sites like OneDrive and Home they work just fine. The problem only exists with the Copilot page. Refreshing the page does not solve the problem.
I found a temporary work-around by clocking on the lock-button in the address bar and selecting "Clear cookies and site data...".
After doing this and refreshing the page it works fine again, but only for a while (like maybe the rest of the day). I don't know exactly what makes it break, but it seems like I have to apply the work-around on a daily basis almost.
Additional Info:
I've been using this setup for at least a year and the problem only appeared in the last few weeks.
If I open Copilot in either Chrome or Edge I don't have this problem (but I also don't want to use Chrome or Edge).