Firefox Community Forum

Hello all, thank you in advance for your time. I've got a Lenovo running Linux (Zorin, an Ubuntu branch)

Crashes have been more and more frequent over the last couple weeks. Usually it closes only Firefox, sometimes it throws me back to the login screen, and rarely the computer crashes entirely. I've been trying to pin down the source of the crashes -- it hasn't only been Firefox, but most of the crashes are while FF is open.

THIS tab keeps crashing, as I type.

It seems to happen more often when I'm watching video.

Here are all the crash IDs within the last 24 hours: bp-dfb0bd40-4ce6-41bd-b9cb-ad0510260913 13/09/2026, 11:15 View bp-50a8400a-3439-4af4-b5c7-6e60f0260913 13/09/2026, 11:15 View bp-0893e979-6a06-40cc-ad0b-757210260913 13/09/2026, 11:15 View bp-8a1bbc36-9c1d-412c-a2cf-c4c040260913 13/09/2026, 11:15 View bp-4c97e699-dee7-470f-9f82-855760260913 13/09/2026, 11:15 View bp-4526b2af-908a-45be-89ae-293ef0260913 13/09/2026, 11:08 View bp-60af27d7-aeef-4761-b86e-7595a0260913 13/09/2026, 11:08 View bp-25b42dd1-3f54-4be4-bde7-801f60260913 13/09/2026, 11:08 View bp-e92ad4f9-b7d3-453e-8c5a-066910260913 13/09/2026, 11:08 View bp-d19f0c4c-9eb7-45d1-a7e7-978d90260913 13/09/2026, 11:08 View bp-b212719f-1daa-459c-8491-2c6cb0260913 13/09/2026, 11:08 View bp-9effc3ad-0b73-43d2-839c-805a00260913 13/09/2026, 11:08 View bp-7e5b6de1-7a84-48ad-86c0-e07510260913 13/09/2026, 11:08 View bp-271c4c4f-9f81-480a-9815-5f5bf0260913 13/09/2026, 11:08 View bp-956cef3e-25a1-4a8c-b7e1-668be0260913 13/09/2026, 11:08 View bp-92a596e6-edc8-4920-9365-6e3e00260913 13/09/2026, 11:08 View bp-6e309137-bf0a-4ee1-8ddf-492b20260913 13/09/2026, 11:08 View bp-d3eadcae-1967-4c31-856f-284f80260913 13/09/2026, 11:08 View bp-e319008d-d7e3-4354-95db-846e10260913 13/09/2026, 11:08 View bp-ce80cf98-4aad-46ee-a2a2-40ccf0260913 13/09/2026, 11:08 View bp-41734b4e-09d0-4dfe-ab7a-c74400260913 13/09/2026, 11:08 View bp-37752c09-a2ae-4f35-8ee6-62ee60260913 13/09/2026, 11:08 View bp-01aed5a5-d3da-4551-9646-eb73d0260913 13/09/2026, 11:08 View bp-0d52d173-f46d-4d5c-b723-441930260913 13/09/2026, 11:08 View bp-5a9507dd-21f3-4be3-8d68-ad70f0260913 13/09/2026, 11:08 View bp-0a5b5b7c-6400-41f7-ba67-c881b0260913 13/09/2026, 11:08 View bp-2ff2f687-e231-4ac5-925a-fde060260913 13/09/2026, 11:08 View bp-1c9a1836-3ebe-40bd-ac76-182850260913 13/09/2026, 11:08 View bp-f4bbc332-be5c-48f7-8e6e-c008a0260913 13/09/2026, 11:08 View bp-807e438c-9bb1-4056-b67b-48e870260913 13/09/2026, 11:08 View bp-b422a84c-4096-4ab8-926c-d63030260913 13/09/2026, 11:08 View bp-9740f00f-a1ac-4fce-96b3-704940260913 13/09/2026, 11:08 View bp-0a571a75-602f-4802-98df-22ee30260913 13/09/2026, 11:08 View bp-5f7a41ac-f92a-42b3-96bc-6dda70260913 13/09/2026, 11:08 View bp-d81a88f6-3da4-4e15-8669-352390260913 13/09/2026, 11:08 View bp-324a6102-496b-4724-9deb-3532f0260913 13/09/2026, 11:08 View bp-40969791-0669-4158-abd6-b57230260913 13/09/2026, 11:08 View bp-7b5c8e37-6cfe-4027-9bd1-fc0d80260913 13/09/2026, 11:08 View bp-62dbac62-1feb-47a6-be53-bd8b10260913 13/09/2026, 11:08 View bp-9197029c-0719-4294-bc37-e7f320260913 13/09/2026, 11:08 View bp-941d7f54-5b2e-4783-83f2-66c330260913 13/09/2026, 11:08 View bp-00202476-8680-4295-8a76-a97db0260913 13/09/2026, 11:08 View bp-027dfa8e-f3e1-44e9-a405-1ae350260913 13/09/2026, 11:08 View bp-369f58c9-4456-4578-977e-49cfe0260913 13/09/2026, 11:08 View bp-78c25147-3a9c-4ad8-9210-eb0ca0260913 13/09/2026, 11:07 View bp-f1f4b2b3-0885-4259-8dd3-bfa700260913 13/09/2026, 11:07 View bp-72d20621-92ea-417a-b063-deba40260913 13/09/2026, 11:07 View bp-721a4c72-ab3c-4ea0-8428-72b6d0260913 13/09/2026, 11:07 View bp-ffb02689-cb96-48e2-ab89-1c7f10260913 13/09/2026, 11:07 View bp-407b7ac2-8d4c-404d-974a-96d790260912 13/09/2026, 0:37 View bp-9decd8ef-b380-4bfe-8264-6841b0260911 11/09/2026, 22:40 View bp-c9a8eae8-8723-48ba-aab0-48db10260908 08/09/2026, 22:57 View bp-e0ac525c-a6c7-4af5-abe8-0ab5e0260913 13/09/2026, 11:16 View bp-91be494d-2e41-42b7-9330-e49630260913

Hello,

I have been unable to update Firefox past 132.0.2; every time I download an update and install/restart, all tabs automatically crash upon loading regardless of the website. I can load local pages like settings or about:config, but anything that actually uses the internet goes straight to crashing (including sites as simple as google.com). I have tried restarting in Troubleshooting mode to no avail. There are no crash reports when I pull up about:crashes, so unable to post IDs here.

It is not an internet access problem (I am [unfortunately] filling out this form from Edge), and with reversion to 132.0.2 everything moves along hunky-dory. I am also able to use the newest version of Firefox on all of my work devices, so it appears to be something in particular with my person PC. Problem occurred with both Windows 10 and Windows 11.

Any help would be much appreciated- I didn't mind an older version of Firefox that worked, but there have been some MFA logons that refuse to go load in v132 so it's becoming something I'm less able to ignore now. TIA

On Thursday 3rd September 2026 Firefox stopped working. I tried lots of things to get it to work to no avail. Today, 8th September 2026, I had already deleted the Firefox that was already on my PC so I downloaded a fresh copy from the Firefox website and installed it. It ran perfectly for about 30 minutes then I shut it down. 5 Minutes later, a Firefox crash report appeared which I duly sent of. Checking Event Manager a string of error messages saying the same thing, Its the XUL.DLL file that keep crashing! This was the same file that caused the failure last week. I had made sure that XUL.DLL was not on the pc when I downloaded Firefox today. When I click on the Firefox icon it open but stays on a black lower half of the screen and boxes at the top, white lined but black and transparent lines moving left to right across them, eventually it fails and closes, after a few minutes it send the crash report. Its a shame because I have used Firefox for many, many years and now having to use Edge!!!!

Running Windows 10 (have extended security updates). Starting at version 153.0 Firefox hangs (spinning cursor) until Windows realizes it is not responding and lets me stop the program. Seems to be independent of the website (even happened on a Mozilla page). Have tried a couple of 153.xx updates and also 154 but behaves the same. On a Dell Inspiron 7570:

Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz Installed RAM 8.00 GB (7.84 GB usable) Storage 932 GB HDD ST1000LX015-1U7172 Graphics Card NVIDIA GeForce 940MX (4 GB), Intel(R) UHD Graphics 620 (128 MB) Device ID 8036C0FE-3179-4D8D-8C72-672ED25B0ABA Product ID 00325-96206-88905-AAOEM System Type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points

Hi, Firstly, thank you for all your services.

When working in a tab, Whatsapp, Youtube, or even Buzilla when I want to report this, the tab just crash's. Sometimes I can restore it immediately, but other times if I click on "Restore this tab" repeatedly, the whole window crash's!

Hello, we have a DLL product that is injected into Firefox, and it generally works properly. However, from time to time, we encounter crashes like this in individual tabs.

Could you please help us understand what might be causing these crashes?

I’m also sharing the crash report for reference.

Crash ID: `52627b3c-6243-4f14-8f61-e51090260831`

Hi There,

I'm a Professional Web Designer, and I need to make a lot of meeting through Google Meet. I was using Chrome previously. When I try to use my Web Cam, Firefox completely crush my web cam. Means, no other apps can't use the web cam including Meet until I pull the flag out of my PC's USB port.

The only fix is to disable hardware acceleration. But I need that as well. So chating Gemini, I figured out that changing this rule media.windows-media-foundation.allow-d3d11-dxva to false on about:config fixes the issue with having Hardware Acceleration enabled.

It turns out that, according to some reddit uses, Firefox uses API from medieval age for handling DirectX3d.

I love Firefox, and I want it to grow nowadays more than ever by looking at the browser market and what they are doing with Ad Blockers. Please take a look at Firefox's performance for the good.

My System: OS: Windows 11 Pro CPU: Intel Core Ultra 7 270k Plus GPU: NVIDIA 5070 TI 16GB No shortage of SSD and Ram. Plenty of them available.

Can Firefox work on that issue, so I don't have to go to workaround like this? I love Firefox and I want it to compete with chromium for good. But having issues like this left us no option but to choose alternative.

Thank you!

Error: bp-57bcdd30-438c-4af8-9e75-b5c9b0260822 OS: Linux Mint 22.3 Device: IdeaPad 3 15ARE05, CPU: AMD Ryzen 3 4300U, GPU: AMD ATI Radeon RX Vega 6, RAM: 8Gb

I used firefox troubleshoot mode to see if the problem is caused by an extension etc. But my tabs were still crashing, this time, firefox as a whole crashed. Sometimes a tab crashes, and sometimes firefox crashes. I tried to troubleshoot with an llm, it said that i don´t have enough RAM, i have 8Gb, but its shared between RAM and VRAM. I was on fedora before, the problem occurred there so i switched to mint with the thought that mint is more lightweight so it should have more RAM available for tabs. But that wasn´t the case. Sometimes i only have 1 tab open, nothing else on firefox and on my laptop open at that time, but the tab still crashes.

I hope i´ve provided enough information, if not, let me know what your missing to fix and i hope i can provide it :)

Why is Firefox always crashing on Windows-XI, especially from third-party servers and whenever scrolling? This has been happening for the last nine months (ver.146>Beta), at least. Does my SSD need replaced and/or my Win-XI reinstalled? Either way, this is happening on every Firefox browser that I have, including Windows-XPIII> and Android-16>. This is where my team always swore that Java6>, .Net3>, Python3>, and even Swift3> love to crash all user-interfaces/shells, and make users lose all random access memory. Is there any suggestion to fix this bug of Firefox, or must I replace the SSD?

Hi everyone,

Firefox on my desktop has been crashing frequently, sometimes shortly after opening it and other times while browsing normally. There doesn't seem to be one specific website or action that consistently causes the crash.

I've already tried restarting Firefox and my computer, but the problem keeps coming back.

Has anyone experienced frequent Firefox desktop crashes recently? I'd appreciate any suggestions on what I should check first, especially regarding extensions, hardware acceleration, crash reports, or corrupted profile data.

I'm happy to provide my Firefox version, Windows version, and crash report details if needed.

Thanks in advance for any help!