Firefox Community Forum

While playing Free Games.org and Free Mahjong also on AOL Mail Firefox crashes after a few moments. I performed security scans and restarted, still crashing.

610c857a-a2cb-4418-acab-c5427191921a 6/18/2026, 1:48 PM a8a404a8-d04f-4ab9-a983-bee673c80a81 6/18/2026, 1:45 PM 9369f2bf-e222-40c9-8891-459f2fc4c135 6/18/2026, 1:15 PM 45e527f4-d682-44cc-87bb-7e53c62166cd 6/18/2026, 1:01 PM 43ed298b-1639-45e3-b57d-af22242193f5 6/18/2026, 12:57 PM e283cc13-e637-484f-b540-7b38bf9451fd 6/18/2026, 12:46 PM 77f667a2-e11d-4ca5-99fb-b45d03a58d39 6/18/2026, 12:43 PM

I am running Firefox 151.0.4 on a Win 11 (25H2) AMD Ryzen 5, 32 GB ram. Every time I close Firefox, it generates a crash report. That takes several minutes during which I can't start a new Firefox window. The crash report says the report was submitted successfully but when I look in about:crashes the reports shows they need to be submitted.

I ran in troubleshoot mode and disabled all plugins and did not see any extensions listed. I restarted and it still crashes. Firefox seems to run fine. But the crashes when it closes are annoying and disruptive.

here are the first few lines of a recent crash report: Firefox 147.0.1 Crash Report [@ shutdownhang | mozilla::SpinEventLoopUntil | nsThreadPool::ShutdownWithTimeout ]

   Search Mozilla Support for this signature How to read this crash report 

You are seeing public data only. See protected data access documentation for more information. Crash ID: c921c76e-8902-414d-aad6-1d4d50260611 Signature: [@ shutdownhang | mozilla::SpinEventLoopUntil | nsThreadPool::ShutdownWithTimeout ]

I usually use firefox to download things, and watch videos, however, sometimes, when I change tabs, try to minimise firefox, close a pop up, even if I just pause a video, it randomly decides to instead completely freeze and require the app to be completely restarted, and it occasionally decides to roll back my search history.

In fact, Firefox crashed as I was writing this, i'm lucky my progress was saved, these issues have made firefox completely unusable about 70%-80% of the time, and i'm running out of browsers to switch to, opera is run on lies, chrome is just bad, and now firefox is dying.

Just for reference, no other application or web browser that has ever been on my current device has ever acted like this, I'm currently using a decent PC running Windows 10

My browser started crashing after the latest update, and it still crashes even in Safe Mode. It doesn’t close immediately upon opening; instead, it shuts down suddenly after about one minute or longer. This issue never occurred before and only started appearing after the recent update. My system is Windows 11, with the following detailed information: Edition: Windows 11 Pro Version: 23H2 Install date: September 17, 2023 OS build: 22631.5624 Experience: Windows Feature Experience Pack 1000.22700.1106.0

Since the 152.0 update I've experienced near nonstop browser crashing, it crashed twice as I was trying to type up and submit this message,

Is this a known issue or solely on my end? running 64 bit, windows 10

Following my traumatic brain injury I do have a reading disability search that perusing your articles could take me up to a week.

As you see I am running Windows 10 on a laptop which Microsoft said I was good for another year using this OS. Your latest download executed and after 2 reboots continuously crashes after trying to view any of the five windows a browser I had open with multiple tabs in each.

You updated your browser on my pc today. Now I can’t open it. It opens but has not opened any sites. I’ve had to use bing. I’ve used your browser for several years but unfortunately I’ve not been able to. It locks up when I try to open YouTube. The blue circle starts and locks up. Too bad.

for years now I have had this issue when browsing. It is so annoying. I have tried all the suggested troubleshooting. I deleted all extensions. This helped for a while, but not for long. Now it's so tedious to browse that I am thinking of getting rid of Firefox. It has just become unusable and no one can seem to fix it. I am using Windows 10 and no extensions. It often happens when I first open a page and while the page is being pulled up.

Tabs will crash over and over again. I can barely look at any given page for longer than a minute or two. What happened?? Firefox was never like this before. It just crashed in the middle of me typing this LMAO. Using Brave in the meantime. This is ridiculous.

Every time I run Firefox 152.0b10 on Macos Tahoe 26.5.1 Mini it flickers and crashes. Its reporting a webrender compositor error. I made a new installation and it worked but I will have lost all my extensive userChrome/Content customization, as well as hours of time today and more hours to come transferring across and doing things like typing this out and checking versions.

And it flickers awfully on the new installation so is unusable. What should I do? I'm typing this on my Macbook Pro with M3 Pro & Macos Sequoia 15.2, which is not running Tahoe as it bricks all the Adobe software on the laptop. I refuse to rent Photoshop and Premiere for the exhorbitant price Adobe charge, and am transitioning to DaVinci products but not yet done learning.

I have cleared all caches, reset all the hardware acceleration stuff to off or force-disabled, and done everything else suggested by any and every AI agent, like switch off Widevine for a bit then on, or stop UBlock0 running in any way, shape or form. Things change when such things are done but don't work.

As I write I am seriously considering walking away from using Firefox and advising all my friends to not use it.

Every time a programme does a update on my desktop, which is several times a week, it crashes Firefox and I get endless messages all day to keep rebooting Firefox.

It is getting extremely aggravating, frustrating and making me very annoyed.

This is supposed to be a modern browser with no big issues, supposedly easier to use than others? not on my desktop it is not and has not been for several months.

All the tabs, in both my profiles are constantly crashing. I cannot keep at a task for more than a few minutes without needing to restart the tab. Is this a setting problem? I've cleared the cache, and reset Firefox, to no avail. Thank you for any relevant advice and/or assistance.

Since the latest Firefox update, it has frozen the app & crashed my computer multiple times within a few days; it has also caused problems logging into my primary bank account ("access denied") but has nothing to do with the bank (I called the bank; no problems there, but they suggest using Chrome browser. NO WAY!) Every time Firefox has updated the past few months, it has interfered with my password vault’s proper functioning {Last Pass}. I am using a late 2012 Mac mini, running OS 10.15.1 (the newest acceptable OS for my computer). I attribute some of the problem to their adding a number of new features without making certain the basic app is stable.

Responses should be addressed to [edited email from community support forum]