Everything I try to access is crashing.
Hello, I sent my new Asus laptop back for repair (via Curry's) as it had lost all sound. When it was returned they had stripped it down including removing my Firefox brow… (read more)
Hello, I sent my new Asus laptop back for repair (via Curry's) as it had lost all sound. When it was returned they had stripped it down including removing my Firefox browser. I have reinstalled the Firefox browser, but everything I try to look at or click on just crashes (Gah! tab has crashed) and cannot be restored. So, apart from reporting this problem here now, I have been unable to access any website or page using the Firefox browser. I am not very tech savvy, so I would appreciate an answer that doesn't assume I have lots of prior technical knowledge (please spell it out for the technophobe!). Thank you to whoever can tell me what I have done wrong, or still need to do to fix this. Helen.