Firefox Community Forum

My Firefox browser shows the built-in icon (x VPN) in the upper right of the screen. If I click on the icon it starts the process that results in successfully logging into my mozilla account and the screen prints out the following: Next: Turn on VPN

One more step to boost your browser’s privacy. Go to the open panel and turn it on.

But the screen shows no open panel! If I click on the (x VPN) again, the process starts over.

I have checked Settings > Privacy & Security and made sure that the entry "Allow Firefox to improve features, performance, and stability between updates" is checked. I have made sure that browser.ipProtection.enabled is set to true; browser.ipProtection.everOpenedPanel is set to false; and I see no entry for browser.ipProtection.openedPanelWithLocation.

I have signed out completely from the Mozilla account, restarted the browser, and logged back in to restart the process using (x VPN) but it still doesn't work.

Hi everyone,

After a recent series of updates to both my mouse and Firefox, my mouse no longer scrolls within Firefox. The mouse is Logi wireless mouse. Firefox is the latest version. The mouse scrolls fine in other apps, like WhatsApp, Outlook, Word etc. but not in Firefox.

When I try to scroll in Firefox, it stutters, jumps and will continue to jump even when I stop scrolling on the mouse.

I have spoken to Logi and there is no issue with the mouse itself.

I have tried Troubleshoot and Private mode, but still the same issue, so its not an add-on or extension problem.

Is anyone else having this issue over the last couple of days, or have any ideas on how to get back to smooth scrolling?

Thank you, Graham

As described, I (changes being intended as temporary) changed the maximal size for the sidebar to open upon hover. Only when, at that length, I try to revert the change, the sidebar closes before I can "grip" the edge of the sidebar to shrink its length.

My issue is not that I cannot fix this change. My issue is that my change isn't permenant. I followed the standard steps of "Right-click anywhere on Sidebar > select 'Customise Sidebar' in menu > let Sidebar collapse > in 'Customise Sidebar' panel deselect 'Expand sidebar on hover' option > close 'Customise Sidebar' panel > pick up the RH edge of now stationary Sidebar by hovering mouse until the 'gripper' symbol (double-headed arrow) appears... drag RH edge of Sidebar to desired new max-open width."

The issue is that, after doing this, the sidebar reverts to taking up half the screen once I re-enable "Expand sidebar on hover" and reversing the steps listed above.

Any help would be appreciated! I'd rather not have to re-install.

This is not so much as a help request as a suggestion, if someone can forward this along....

I depend on containers since they were introduced. I see now that they can vanish and are not synced nor can they be easily backed up. I have lost customer accounts now because of my dependence on containers. Had I known they could vanish, I would have continued using different profiles.

Please add a warning for those who depend on containers so that they do not end up in my predicament or remove them entirely or at least do not add them by default.

Yesterday (August 10) I tried logging into my account on Domini Funds (https://uportal.ultimusfundsolutions.com/app/dominifund/#login). My login worked okay, but only half of the site's menu loaded and none of my account data loaded. There was just a white circle with a blue streak orbiting inside. After 60-90 seconds of this display, I aborted the attempt to access my data.

I tried logging into the site again today after I had been prompted to download and use a new version of Firefox. The same result: log-in was successful, but only a partial menu loaded and none of my account data was loaded. The orbiting blue streak ran for 60 seconds before I gave up and aborted.

I then tried to access the site using an old version of Microsoft Internet Explorer and everything displayed as expected. I had a full menu displayed and I could view and interrogate my account data.

I only visit this site 3-4 times a month. My last visit was on August 1. Everything displayed properly then.

I sometimes sell items on sites such as eBay. When I try to copy and paste the picture (from my Photos) is just a weird symbol. If I go to a different computer it works! If I go to a different browser it works! When I open a weather App the radar is all washed out with different colors. What's the issue?

On two different Windows machines, current Firefox (153.0.1), the alt-d shortcut stops working: it does nothing until I restart Firefox. Then it works again for a while. I've tried about:keyboard and it's not reset there. I tried all combinations: Clear, Reset, setting it to alt-d explicitly. None of those worked. But when I set it to alt-a, that worked--but then resetting back to alt-d again didn't work. That shortcut is muscle memory at this point, so it's quite distressing. Not sure what diagnostics might be available to help here, happy to try anything.

Full disclosure: Both machines are Windows 10 but since that's stable, I find it hard to believe that's related.

Wäre es nicht Sinn voller mal Firefox so zu Optimieren das er nicht gleich 50% des Arbeitsspeicher belegt. Ich beobachte schon länger das wenn Firefox eine weile Läuft sehr viel Ram braucht. Da gibts andere Browser wie Brave die viel weniger Ram belegen als Firefox.

Könnt ihr da nicht mal ansetzten und was Optimieren Bei den Ram Preisen Aktuell kauft man sich ja kein neuen RAM.

mfg solo275

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Google Drive). However, trying to download my bank statements, Firefox gives me no options at all, and, indeed, I get an error message. Yet I CAN download my bank statements using Google Chrome! I've carefully checked all my Firefox settings, but nothing seems to address this problem. I've spoken to my bank, and they don't know why I can't download them either. When I try to download the statements, I get a screen saying it can't give me a 'Preview' (see attached screenshot), but there's a 'Download button. When I click that I get a white screen with the 'error' message:

"No API key found in request. request_id: d52e0732a3d10a75b1ec58534845c15c"

(2nd attached screenshot.)

I have asked about this before on this forum, but to no avail.

Not 100% sure if the topic is the right one, but here we go - I use a Macbook with Firefox 153.0.3, UK Keyboard (QWERTY) It's about the command + ` (the key in the left upper corner below the esc key, I made the ` bold so it's easier to see)

Sometimes, but only sometimes, the keyboard shortcut command + ` to cycle through open windows in Firefox does not work.

For example, I have two windows open (W1 and W2). If I'm in W1 I can use the command and it will cycle to W2. But using the same shortcut, I can't navigate back to W1. But if I use command+ SHIFT+ ` it works. This changes from day to day, sometimes it's command +` and sometimes it's command+ shift+`

This only affects Firefox, in all other programmes, the shortcut works as it should Can't find rhyme or reason- does anyone have an idea?

Hi, I was a heavy user of the multi-account containers extension. Since FF now has that functionality built in I disabled the extension recently (more than a week ago). My company keeps FF up to date - currently on 153.0.3 aarch64

All tests have been performed with other extensions (ublock origin and auto-reader view) disabled.

Since the last update (last wednesday I think, 5th. Aug.) I've been unable to access the AWS or Azure portals from a container tab, though it works correctly from the 'bare' browser.

I've cleared cookies and site data for the whole browser (made no difference)

I've cleared cookies and site data for the container tab - this now allows me to sign into Azure (which is a prerequisite to signing into AWS), but AWS is still blocked with a microsoft message "We cannot sign you in, try a different user name"

If I use the bare browser, no container, I can sign into the AWS SSO portal correctly.

What can I check to help diagnose this? MacOS Tahoe 26.6.1 Firefox 153.0.3

regards

Chris

Hello, I've been using Firefox for years, but last couple months or so - it's been losing Internet connection - I have to stop and restart it and all ok - somtimes for 5 mins - sometimes for 15 or so - but it's doing my head in :) Any help appreciated - Thanks