Showing questions tagged:

Need to disable "require device sign in to fill and manage passwords" without entering system password

After version 149, I find I am asked to provide the Windows password in order to modify or copy saved passwords (but not fill when visiting a site). I had already set a p… (read more)

After version 149, I find I am asked to provide the Windows password in order to modify or copy saved passwords (but not fill when visiting a site). I had already set a primary password to secure my saved passwords, so this never should have happened. Turning off this setting also prompts for the Windows password. In v151, I recommend that Firefox allow the primary password to be used instead, for both managing passwords and turning off the "require device sign in" setting.

I can understand trying to force password security and encryption upon users who do not have a primary password set, but that should have been accomplished by prompting the user to set a primary password. Users with primary passwords should have been excepted from the change. "Require device sign in" should never have been an option - local system passwords are not designed for this use, and no consumer-grade app should have access to them.

As a CISSP I never recommend that anyone use browser-based password managers at all, but I do use the Firefox one for some non-critical sites. This discovery has been an annoyance, but worse, it reveals a poor understanding of security on the part of Mozilla.

Open 1 5

Finding PIN to access passwords stored on Firefox.

I used to access the passwords and addresses stored on Firefox by putting in my Primary Password. But now it keeps asking me for a PIN. I can't sign in to Firefox to ge… (read more)

I used to access the passwords and addresses stored on Firefox by putting in my Primary Password. But now it keeps asking me for a PIN. I can't sign in to Firefox to get the PIN because Plusnet closed down our email account without telling us, so my old email address is no longer valid.. We now use Gmail. But I can't change my email address on Firefox as it wants to send the link to my old email address, which no longer exists.. I have a secondary email address on my account, but it goes to my phone, and I don't do emails on my phone. I tried to change it, but to do so, Mozilla want to send a link (or maybe a pass number) to my old primary email address, which no longer exists.

What can I do?

If you are going to email me, please use my new email address: DougRoss70@Gmail.com Do NOT try to email me at my old email address:

Open 2 26

how do i change a pin number

I keep getting stopped trying to access my paypal account. FF is asking for a pin number. I didn't even know I had one. When I try to change it, it tells me find the s… (read more)

I keep getting stopped trying to access my paypal account. FF is asking for a pin number. I didn't even know I had one. When I try to change it, it tells me find the sign in options but I can't locate it. Why oh why is this asking me for this verification.

Open 10

How to hide username in firefox passowrd manager by default?

The username for some website might contain sensitive private information like phone number, identity card number, etc. It would be better if the primary password is requ… (read more)

The username for some website might contain sensitive private information like phone number, identity card number, etc. It would be better if the primary password is required before revealing the password manager page.

Open 14

For MacBook Pro, Firefox blocks my accts. that require a password or touch ID.

bold text whenever I go to a password needed site (account), firefox says passwords blocked and asks for a touch ID or a Firefox (?) password WHICH I DON'T HAVE. Can i c… (read more)

bold text whenever I go to a password needed site (account), firefox says passwords blocked and asks for a touch ID or a Firefox (?) password WHICH I DON'T HAVE. Can i change my Firefox password? If so, how??

Open 1 18

Change Firefox back to asking for password instead of windows credentials.

When I want to view passwords Firefox is asking windows credentials which I don't have. Now I can't get access. It used to ask for my Firefox password what happened. … (read more)

When I want to view passwords Firefox is asking windows credentials which I don't have. Now I can't get access. It used to ask for my Firefox password what happened.

Solved 5 15

windows sign in for passwords

Suddenly to use Passwords list on Firefox Windows is demanding I sign into Windows, where previously I used the special "master" password I use only on Firefox. I want to… (read more)

Suddenly to use Passwords list on Firefox Windows is demanding I sign into Windows, where previously I used the special "master" password I use only on Firefox. I want to disable this intrusion.

Open 5 1 15

Когда я устанавливаю пароль. Я могу его не вводить. Мне достаточно нажать "отмена" и я смогу пользоваться браузером.

Когда я устанавливаю пароль. Я могу его не вводить. Мне достаточно нажать "отмена" и я смогу пользоваться браузером. Не уверен, что так должно быть.

Open 1 24

Is there a way to recover or change my primary password without losing all of my saved addresses and passwords?

Having forgotten the last few figures of my primary password, I am stunned to find that you offer no way to reclaim or rest it without losing all of my saved sites and pa… (read more)

Having forgotten the last few figures of my primary password, I am stunned to find that you offer no way to reclaim or rest it without losing all of my saved sites and passwords.

Open 1 1 17

Last Upgrade now I can view passwords without signing into Microsoft which I do now/not have

I went to view a password and a dialog box pop up saying that I need to sign in to my Windows Login Credentials which apparently I do not know as it will not let me in. T… (read more)

I went to view a password and a dialog box pop up saying that I need to sign in to my Windows Login Credentials which apparently I do not know as it will not let me in. Tried my Microsoft office and also locked out. Will let me change my master Mozilla Log In and auto fill but can not view. How can I disable this

Open 4 30

firefox willnot keep my passwords

I have always used a master password for years and I love it. Ever since the last update came in it will not keep my passwords after I shut my computer down. I have to re… (read more)

I have always used a master password for years and I love it. Ever since the last update came in it will not keep my passwords after I shut my computer down. I have to re enter them every day. How can I fix this?

Open 1 59

Can't get into Laptop Mozilla

I created a Primary Password for the Firefox on my Laptop. I must have written it down incorrectly because Laptop Firefox doesn't recognize the Primary Password when ent… (read more)

I created a Primary Password for the Firefox on my Laptop. I must have written it down incorrectly because Laptop Firefox doesn't recognize the Primary Password when enter it.

Since Laptop Firefox doesn't recognize my Primary Password, I am unable to log into any websites *on my Laptop*. Even if I enter the user name & password manually (vs. trying to use the saved passwords), the Laptop Firefox just asks for the Primary Password.

I am able to access my Firefox account on my Desktop PC and my phone. All three of the devices (laptop, phone, desktop) were being synced, but I turned off the sync when this problem began.

I have read on the Mozilla site that if I have forgotten the Primary Password, then I can "reset" it, however this means I will lose all of my user names and passwords.

I have also read that if I have forgotten my *Account Password*, then I can use my Recovery Key to reset it. >>Can I use my Recovery Key to reset the Laptop Firefox *Primary Password* without loss of data?

I found the place to reset the Laptop Primary Password, but did not click it because I was afraid everything would be deleted when I clicked "Reset".

>>If my Recovery Key cannot help me reset the Laptop Primary Passwor, does that mean I will lose the user names/passwords for the entire account across all of my other devices (phone, desktop PC)

>>If I Uninstall/Reinstall the Laptop Firefox App, would that eliminate the Laptop Primary Password requirement? In other words, if I did a fresh reinstall of the Firefox app on my Laptop, & then tried to log into my Laptop Firefox account, would it still ask for Primary Password?

Thank you for reading all of this. Kristin

Solved 2 182