Firefox crashes repeatedly

Summary - Firefox crashes repeatedly. yesterday, I decided to switch to Firefox after using Chrome for a while. it worked fine and I synced my data from Chrome. today, a… (read more)

Summary - Firefox crashes repeatedly. yesterday, I decided to switch to Firefox after using Chrome for a while. it worked fine and I synced my data from Chrome. today, at some point I noticed Firefox is no longer open in my taskbar. I decided to reopen it - it crashed. since that moment it has never worked again. I tried launching it in safe mode (firefox.exe -safe-mode), didn't work. tried reinstalling it, didn't work. manually deleted the files from C:\Program Files and AppData, installed Firefox again, didn't work. reinstalled gpu drivers, didn't work. sfc /scannow-ed, you guessed it - still crashes. what else could I possibly try? please help.

os: Windows 11 Home Firefox source: https://www.mozilla.org/en-US/firefox/all/desktop-release/win64/


p.s. this was posted through an android phone but the problem only occurs on windows

Asked by iamahuman1395 10 hours ago

Last reply by iamahuman1395 9 hours ago

Our web application crashes the tab regularly

When testing our web application, I can consistently get the tab to crash in Firefox (not other browsers). This happens even when running in Troubleshoot mode. A few of … (read more)

When testing our web application, I can consistently get the tab to crash in Firefox (not other browsers). This happens even when running in Troubleshoot mode.

A few of the submitted crashes: bp-f1e47e32-aa7e-4080-880c-34f160250710 bp-622b9363-fa50-4b15-b605-87c3e0250702

Can anyone tell what is causing it to crash, and if we can do something to fix it?

Asked by ceburkett 9 hours ago

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Asked by Jennifer Fox 9 hours ago

Firefox start/new profile start

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Asked by NotYetDecided 5 months ago

Last reply by Roy Mcmillan 9 hours ago

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Hi, Whenever I try to watch videos on Anime Slayer APK in Firefox, I get a message saying the browser is “unsupported” or the video just won’t play. I’m using the latest… (read more)

Hi,

Whenever I try to watch videos on Anime Slayer APK in Firefox, I get a message saying the browser is “unsupported” or the video just won’t play. I’m using the latest version of Firefox on Windows, and I’ve already cleared my cache and disabled extensions, but the issue persists.

Interestingly, the same videos work fine in Chrome and Edge — so it seems like a Firefox-specific problem.

Is there some setting or add-on I need to enable to make it work? Or is this a known compatibility issue with certain websites?

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Asked by o.neulinger 1 week ago

Last reply by TyDraniu 10 hours ago

  • Solved

imported bookmarks toolbar doesn't display as toolbar

After exporting bookmarks.html from Ffox on old computer, importing it to Ffox on the new one, all good, except that bookmarks toolbar shows on the imported list but does… (read more)

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Answered by fostertom 10 hours ago

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Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask.

Same happens in the "AI Mode" option that is available in google's recent update.

And, I,m logged in.

This started since a week, everything was working fine before that.

Adding the images below.

Asked by Aakash_ Jamadar 1 day ago

Answered by Aakash_ Jamadar 10 hours ago

when I want to pay a bill online It will not let me change the credit card number to a different credit card

I want to use a different credit card. If I type in a new credit it tells me it is not a valid number. Somehow the system remembers one credit card and will not let me us… (read more)

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Asked by rrcw2828 11 hours ago

Firefox is not allowing to access the old windows and their tabs.

Hi Team, I am using Linux Mint 20 Cinnamon. Cinnamon version is 4.6.6. The issue is that I was browsing and by mistake I selected one tab then dragged it for sometime and… (read more)

Hi Team, I am using Linux Mint 20 Cinnamon. Cinnamon version is 4.6.6. The issue is that I was browsing and by mistake I selected one tab then dragged it for sometime and then released the tab but that created a new window and now the old windows are not visible in ALT + Tab function. The windows are showing in the Firefox task manager and also the box icon in the top right corner in that "open tabs". Now I am not able to even change the window or able to access the opened tabs. Attached the screenshot and as you can see in that there are total 4 windows showing in firefox and one as active but in the bottom on the firefox icon you can see its only 1 window. How can I access the remaining 3 windows? Found one ticket (https://support.mozilla.org/en-US/questions/1477845) in this the recommend solution does not work. When I try to click on the window 1 tabs then I do not get any response. I tried both the solution but none worked.

Thanks for the help in advance. @Mozilla team member is seeing please check and fix this bug if possible.

Asked by kaivan.shah 14 hours ago

Last reply by kaivan.shah 13 hours ago

The Firefox update ate my bookmarks! HELP!

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Everything is empty, and I don't have a backup anywhere because I didn't expect this. Yes, I know - always back up everything but honestly, I haven't had time.

Does anyone know how to fix this? Are my bookmarks hidden somewhere?

I have a lot of stuff for research for writing stored in my bookmarks, and I can't lose them.

Thank you for your help!

Asked by lady_laran 21 hours ago

Last reply by jonzn4SUSE 13 hours ago

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Hello support-type people,

I have a specific website that I have active in FireFox called myNoise.net. It allows me to generate background noise generators to cover-up the distracting noises from my neighbours when working at home on my desktop computer. The audio on the website worked the last time I opened Firefox ~2 July ... but today, when I opened the browser, the audio no longer works. I cannot get the website audio to load at all - I added the website to additional exception lists & shut down some content blocking extensions, but no joy. The website was already listed in multiple exception lists & I do not know or understand what change(s) occurred with the browser that would prevent this site from properly functioning - since it literally worked a week ago. I would appreciate any assistance and/or guidance with this issue, otherwise I will be eliminating Firefox as one of my browser options. I have provided a screenshot of the site that shows the perpetual "now loading" screen. Thank you.

Asked by RobotMaker 21 hours ago

Last reply by jonzn4SUSE 13 hours ago