Firefox not acting as expected

I am running Firefox 148.0 and Thunderbird 148.0. I am in the process of moving everything to a new (to me) computer that will run Windows 11. When I start Firefox from t… (read more)

I am running Firefox 148.0 and Thunderbird 148.0. I am in the process of moving everything to a new (to me) computer that will run Windows 11. When I start Firefox from the start menu or the taskbar everything runs as expected. I have the Adblock Plus extension plus several others running. If I click on a Hyperlink in a email in Thunderbird instead of opening in a new tab into the currently open copy of Firefox as it did on my old computer running Windows 10 it opens in a new window with no extensions. I am assuming that I have something set incorrectly. Any help as to where I should look to fix this issue would be greatly appreciated.

Asked by Rob 1 day ago

Last reply by Denys 16 hours ago

New computer doesn't import bookmarks or passwords

I bought a new computer, downloaded Firefox, but cannot figure out how to import all my bookmarks and passwords. (The old computer is out of commission at a repair shop.)… (read more)

I bought a new computer, downloaded Firefox, but cannot figure out how to import all my bookmarks and passwords. (The old computer is out of commission at a repair shop.)

Asked by tomterrell99 1 day ago

Last reply by Denys 16 hours ago

Prioritized mail notifications

Today, "prioritized email" notifications started to show up in the lower right hand corner of the monitor. They are very annoying! How do I prevent from appearing on the … (read more)

Today, "prioritized email" notifications started to show up in the lower right hand corner of the monitor. They are very annoying! How do I prevent from appearing on the screen?

Asked by bigstick4439 1 day ago

Last reply by Denys 16 hours ago

When I go to look at my subscription page to see VPN sub info, page always crashes before displaying any info.

I have had so much trouble w/ FireFox VPN. At this point I'm convinced Google is paying the CEO and crash Mozilla straight into the ground. I paid for annual sub, then li… (read more)

I have had so much trouble w/ FireFox VPN. At this point I'm convinced Google is paying the CEO and crash Mozilla straight into the ground. I paid for annual sub, then like something changed (they couldn't honor one of the services (email relay maybe?)) and then I had VPN for a bit and then all of a sudden it got cancelled. Now I have it turned on after they took a while to get back to me about asking why it was turned off (I guess at least they got back to me eventually), but when I go to check my account info about when my renewal is becuase I'm highly thinking about going over to DuckDuckGo and WaterFox, I click on "Paid subscriptions" options and get a refresh of the page w/ a "failed to load page, contact support" every single time. Then when I follow link to "contact support" I get a community forum option, It's giving BROKE!! I really have loved FireFox for so long but I'm thinking this might be the end. I even tried working for Mozilla, but decided not to due to the Five stage interview process, which clearly is not working out for them. Were they really able to screen the best of the best developers with that type of interview process? I digress...

Asked by Justin T. 1 week ago

Last reply by Denys 16 hours ago

how to make firefox my browser with duckduckgo the search engine

First, please explain the relationship among Firefox, Mozilla and DuckDuckGo. Second, how to make Firefox open when compuetr starts. Third, how to make DDGo the search en… (read more)

First, please explain the relationship among Firefox, Mozilla and DuckDuckGo. Second, how to make Firefox open when compuetr starts. Third, how to make DDGo the search engine. Finally, how to delete email contacts. I have been doing some, but others show a red triangle and say "cannot delete this". Thank you for helping me, someday,soon, I hope , to escape the greedy clutches of MS. Gail

Asked by Gail Adair Dunigan 23 hours ago

Last reply by Denys 17 hours ago

Concern about "AI Future"

I strongly disagree with the proposed AI-centric direction for Firefox. I already disable any current AI features in this browser and disagree with them being there at al… (read more)

I strongly disagree with the proposed AI-centric direction for Firefox. I already disable any current AI features in this browser and disagree with them being there at all. I am firmly anti-AI in the form/use that is most prevalent. I don't want an AI chatbot or AI summaries. AI is not a replacement for human thought. It cannot perceive. It cannot understand. It cannot communicate. Even if it produces a convincing enough mimicry of those things to convince some people that it is capable of doing those things. It's like that IBM training slide from 1979 that says "A computer can never be held accountable, therefore a computer must never make a management decision." Firefox's blog entry about these proposed updates is full of nothing but glittering generalities, just buzz-phrases like "you're in control" and "a better browser" and "trusted companion." AI is not a trusted companion. AI is hyper-advanced autocorrect. And with AI's harshness on the environment (requires astronomical and unsustainable amounts of water) and on the browser itself (slows it down considerably and makes it more vulnerable to security breaches like prompt injection attacks), I just don't think "everybody else is doing AI" is a valid reason to override the main reason most Firefox users use it (because of its lack of AI features and focus on privacy). I'm a long-time user of Firefox and I have really enjoyed it, but one of the biggest issues I have had with it in the last few years is disabling all the AI garbage features that keep getting sneaked in. If AI use or AI-driven features become a substantial part of Firefox, I won't be using it anymore.

Asked by gatomonkitty2004 2 months ago

Last reply by Wren Blue 17 hours ago

Urgent Complaint: Complete loss of passwords following browser update – Priority: High

Subject: Urgent Complaint: Complete loss of passwords following browser update – Priority: High Dear Support Team, I am writing to you today to file an urgent complaint a… (read more)

Subject: Urgent Complaint: Complete loss of passwords following browser update – Priority: High

Dear Support Team,

I am writing to you today to file an urgent complaint and to request immediate technical assistance.

Following today's update of your browser, I discovered that all passwords stored in my account have been deleted. As I strictly depend on this account and the stored credentials for my daily work, this loss of data constitutes a significant disruption.

My previous attempts to recover the data via standard recovery functions have unfortunately been unsuccessful.

I therefore request your immediate assistance in restoring my data. Ideally, a rollback of my profile to a backup state from this morning, February 25, 2026, at approximately 08:30 AM, is required to restore the state prior to the faulty update.

Please inform me immediately of the steps you are taking to resolve this issue. Due to the urgency of this matter, I look forward to your response within the next few hours.

Sincerely,

Asked by Vera Hammerschmidt 23 hours ago

Last reply by Denys 17 hours ago

Firefox Browser No Longer works at King soopers and Walmart.com websites, cannot get in to either one

Starting the month of February 2026, I cannot get into the following websites anymore to do my on-line shopping. Walmart.com and King Sooper grocery store (Kroeger). I ge… (read more)

Starting the month of February 2026, I cannot get into the following websites anymore to do my on-line shopping. Walmart.com and King Sooper grocery store (Kroeger). I get messages to try again later all the time. If I use another browser such as Edge or Chrome, I can get in no problem. Not sure what is going on??? I chatted with Customer Service Reps at both sites, they don't know why I cannot get in with Firefox, unless some of your security certificates have expired. Help!! - Stan

Asked by NatsRose 19 hours ago

Last reply by Denys 17 hours ago

I cannot sign into wellsfargo.com. I have turned off enhanced protection and tried signing in incognito

I cant sign into wellsfargo.com with firefox, I CAN sign in with my Avast browser. I have turned off enhanced protection, cleared cache and cookies, restarted my compute… (read more)

I cant sign into wellsfargo.com with firefox, I CAN sign in with my Avast browser. I have turned off enhanced protection, cleared cache and cookies, restarted my computer. I have called wells fargo and they have informed me that they cant see the sign in attempts and that no blocks to my account were there.

Asked by gregcollings 19 hours ago

Last reply by Denys 17 hours ago

How do i enable mic access to dictate to ChatGPT?

Hi, how do i enable microphone access to dictate to ChatGPT? When i go to my Monzilla Settings > Privacy & Security > Microphone a window opens that states: th… (read more)

Hi, how do i enable microphone access to dictate to ChatGPT? When i go to my Monzilla Settings > Privacy & Security > Microphone a window opens that states: the following websites have requested permission to your microphone. ChatGPT is not listed and there is no option to manually add a new permission. Can you help? Thank you

Asked by Laurie Beggs 2 months ago

Last reply by creation@dca.net 18 hours ago

How do I stop getting messages through Mozilla-Firefox from the Sun Sentinel

I keep getting messages from the Sun Sentinel through Mozilla-Firefox and I don't want them. How do I stop them? I went to the security tab and see the list of exceptions… (read more)

I keep getting messages from the Sun Sentinel through Mozilla-Firefox and I don't want them.

How do I stop them?

I went to the security tab and see the list of exceptions and the Sun-sentinel.com website does not exist.

Asked by Maria Luisa Castellanos 19 hours ago

Last reply by wzdm007 19 hours ago

Default to open links in a new Tab Does Not Work

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go bac… (read more)

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go back to the original page.

Instead, Firefox overwrites that page and the tab with the a new one, and I have to hit the back button to get back to that original page. And most often the back arrow button is grayed out and I can't get back at all.

In settings, I've tried checking the box for: 'Open links in tabs instead of new windows' but that doesn't do it. I've also tried checking the box, 'When you open a link in a new tab, switch to it immediately,' and that doesn't do it either.

I know that a work-around is to hold down the Ctrl key while clicking a link, but I'd like to set it as a default so I don't have to do that. That's a pain and not a natural function when browsing. To be sure, I want to click on links and that creates a new Tab without Ctrl Keys.

Thanks!

Asked by StevenB 4 months ago

Last reply by john.rovcom 1 day ago