Firefox updated on its own and all my data...bookmarks...etc are GONE! WTF????.

I quit Firefox and when I restarted it it said it was a new version! It said something about restoring but I assumed it was just restoring my prior pages! DAMN! I can't … (read more)

I quit Firefox and when I restarted it it said it was a new version! It said something about restoring but I assumed it was just restoring my prior pages! DAMN! I can't even find a place to import bookmarks!

I am so angry I could chew nails!

iMac 2013 Catalina 10.16.7

Asked by Michael Arnold 35 minutes ago

Last reply by Paul 20 minutes ago

Xfinity Streaming

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity… (read more)

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Asked by Royce Saunders 3 days ago

Last reply by drdata 2 hours ago

raindrop.io Broken on Firefox 140

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specif… (read more)

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specifically, I can no longer use the highlighting function. It works fine on Chrome, but not on Firefox. I've seen several similar reports on Reddit's Firefox forum (r/firefox).

What to do? I don't want to have to switch to Chrome. Suggestions appreciated.

Asked by LN108 3 hours ago

Last reply by Paul 3 hours ago

No paste as image in Outlook Web Access

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox t… (read more)

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox there's no option like this.

Safe mode (troubleshooting mode) doesn't fix this. Ctrl + V or Shift + Ctrl + V doesn't fix it. Shift RMB to get Firefox menu does show Paste and Paste without formatting but it doesn't paste any inline image.

I've attached a screenshot of Edge and Firefox with the Outlook context menu and Firefox context menu.

Firefox version: 140.0.4 (64-bit) Edge version: 138.0.3351.83 (Official build) (64-bit)

Asked by BlorgPidgeon 9 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Cannot submit feedback

I'm trying to report a rogue version of this add-on, https://addons.mozilla.org/en-US/firefox/feedback/addon/%7B5c474add-03f0-4c67-9479-f32939d7599a%7D/. The actual add-… (read more)

I'm trying to report a rogue version of this add-on, https://addons.mozilla.org/en-US/firefox/feedback/addon/%7B5c474add-03f0-4c67-9479-f32939d7599a%7D/. The actual add-on is fine and works well. Somehow a version, 1.5, got installed and I cannot keep it removed. Whenever I refresh FF, it shows back up. I cannot find any reference to this version on GitHub or on the extensions page. I have uninstalled FF and refreshed it. Nothing works. It keeps coming back. I also looked in the side-install directory, but there were no extensions there. If I remove the extension under the Add-ons Manager, it removes it and I can install it and it installs the correct version and it works until FF restarts and then the 1.5 version shows back up.

Asked by gwolbr 6 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

firefox browser

How can I download an older version of Firefox ? Version 140.0.4 is full of issues , i.e. slow loading pages that were faster in the old version , shrunk images on s… (read more)

How can I download an older version of Firefox ? Version 140.0.4 is full of issues , i.e. slow loading pages that were faster in the old version , shrunk images on some sites , log in problems on others.

Asked by mad.mick1 9 hours ago

Last reply by Paul 7 hours ago

Add (custom) Search Shortcut button missing

Hello, I can't figure out how to add a custom search shortcut, is this no longer possible in Firefox (without installing addons/extensions)? I recall 'custom search' be… (read more)

Hello,

I can't figure out how to add a custom search shortcut, is this no longer possible in Firefox (without installing addons/extensions)?

I recall 'custom search' being more or less ubiquitous, and feel like there was an "Add" button below the Search Shortcuts UI not that long ago.

Bookmarks with keywords would be a reasonable workaround if it weren't for having to prefix the keyword to the search terms.

Thank you, Kyle

Asked by kyle876625 14 hours ago

Last reply by Agent virtuel 14 hours ago

search engine.

Okay, i have been using librewolf for awhile now since i got my desktop fully built. today i went to go search something related to my phone and instead of using duckduck… (read more)

Okay, i have been using librewolf for awhile now since i got my desktop fully built. today i went to go search something related to my phone and instead of using duckduckgo it automatically used Google. i do not want this and have no idea how to fix it

Asked by connoroellerich85 17 hours ago

Last reply by Paul 14 hours ago

I Lose my sync data in firefox !

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email … (read more)

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email was deleted. This upset me greatly because I lost important data and saved websites. Please restore the deleted data. Thank you.

Asked by abd3mobaraki 1 month ago

Last reply by Kiki 14 hours ago

重装系统后登陆邮箱账号,书签全都不见了

重装系统后登陆邮箱账号,书签全都不见了。我从2022年开始用火狐,积累了很多书签,出于对火狐的信任,重装系统前没有另外备份书签,正常来说,书签都会自动保存云端,登陆就有,可是这次完全没有。

Asked by 1146783255 14 hours ago

Last reply by 19490793 14 hours ago

Mouse wheel click on bookmark folder opens and switches to new tabs

When i mouse wheel click the bookmark folder, it always switches to the first tab when doing so. This notably doesn't happen when i click the non-folder bookmark. Is ther… (read more)

When i mouse wheel click the bookmark folder, it always switches to the first tab when doing so. This notably doesn't happen when i click the non-folder bookmark. Is there a way not to have this behavior ?

Asked by KnewOne 2 days ago

Last reply by jonzn4SUSE 17 hours ago

Autofill credit card details option not available

According to this article I should be able to activate autofill credit card details in my country https://support.mozilla.org/en-US/kb/credit-card-autofill But the optio… (read more)

According to this article I should be able to activate autofill credit card details in my country https://support.mozilla.org/en-US/kb/credit-card-autofill But the option is no where to be found and in about:config I can see it is restricted to a few countries mine not being one. I can not change the list with countries either, actually I can not change anything nor search in about:config. I am running Firefox 140.0.4 (64-bit) EDIT I made a a master password, which then made it possible for me to edit in about:config. I added my country to the extension and now I can activate it.

Asked by Morten 1 day ago

Last reply by jonzn4SUSE 21 hours ago

Sending email with attachements and want to preview them first before sending. Preview will not open photos in attachements; it will open text.

I am writing an email with two photo attachments. Preview will not work (open) for me to double check the correct file is being sent. It will, however, open a file with o… (read more)

I am writing an email with two photo attachments. Preview will not work (open) for me to double check the correct file is being sent. It will, however, open a file with only text.

Asked by v7wyb2cbqw 21 hours ago

Last reply by jonzn4SUSE 21 hours ago