Firefox Community Forum

I can't remember my Firefox log in ID and password and I need to sign in. At the sign in window for Firefox there is not option to click on "forgot password" or "forgot User ID" . Does any one know how to recover that information?

I have been receiving several similar emails that disrupt my email use. How do I remove from my computer? Here's an example: An error occurred during a connection to 6yv5qzb7f8.boats. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

I've installed a download extension to Firefox on my Android phone and now wonder how to use it to download embedded videos in a webpage?

I've used a similar extension in Firefox on my Mac for years, and that is very easy to use, but using it on Android has eluded me as I can't find any access to it when I'm onthe page i want to download from. Can anyone provide advice please?

All of a sudden, I cannot login to my QNAP nas to perform any administration.

First it issues a self-signed certificate error. Then it issues a MOZILLA_PKIX_ERROR_CA_CERT_USED_AS_END_ENTITY after I've imported the certificate into the Firefox internal CA.

I am completely locked out of being able to manage my NAS because of this issue. I could issue another certificate, but, I can't actually install it. I could update the software in the unit to see if QNAP has fixed this issue, but I can't get into administer the device at all.

You people need to allow users to over-ride security concerns where errors such as this occur. The whole purpose of security exceptions is to prevent this kind of stuff from happening.

Please help and please give your users a way of managing this situation.

hello,

i attempted to update my Firefox this morning and the app froze and refused to reopen after multiple attempts. i decided to throw the app away and re-download firefox on my desktop, but now have no access to my bookmarks, open tabs (history) and passwords. please assist!

Why do searches default my home location to Northern Utah, when I live in Central Utah? How can I get Firefox to use my actual home location as my default location for queries.

Starting this morning Firefox is not letting me log in to some pages. Other pages i can get into but they do not display/load properly. Everything was working fine on Friday. What changed?

I have a problem that I cannot resolve for months. I'm always listening to YouTube I'm listening music while I'm working or I'm doing task on Firefox I used to have no problem I just Open YouTube and let it play on auto play and it goes no matter what. About 6 months ago I started to experiment some problems the video stop all the time even if I have a playlist going on like 50 song one after another it will stop once in a while for no reason. It pissed me off so much that I have to change my browser by default and I don't like other browser I use always Firefox with DuckDuckGo so when I'm trap to use other browser I get mad the only one that functions very good it's on edge Microsoft and seriously I cannot stand this… I'm forced to use YouTube only on edge it's the only place that it works no matter what it never stop. It used to be a little arrow in the bottom of the screen, a button that you can click on and off to Auto play or not, this button disappear it's not even there no more. This button Auto Play it's not there in Edge or Google Chrome but YouTube works for them not for Firefox so what is the problem it's not the setting is it YouTube that's got problem with Firefox? I don't know, it must be a way, a back door because I need to go back with Firefox I need to go back with DuckDuckGo. I'm pissed because I have to leave just because of that and that it's no compromise for me my music will pass before everything else. I don't feel like asking question to the community because it takes months before they answer you if they do. It's no customer service for Firefox or Mozilla whatsoever they don't answer you they don't talk to you they don't fucking care and this is another thing that pisses me off because they have a good thing going on but they don't care about the people. This was, this is what I did so far: Disable Hardware Acceleration "Performance" section.

I unchecked "Use recommended performance settings."

I unchecked "Use hardware acceleration when available." Clear Cache and Cookies I cleared the cache and cookies preferences privacy: Under "Cookies and Site Data," I clicked on "Clear Data."

Extensions about:addons I disabled all extensions to see if the problem persists… nothing happen YouTube I used YouTube in a Private Window … nothing happen YouTube Playback Settings I changed the video quality … nothing happen

Developer Tools for Network Throttling Maby using the developer tools, I can check for network issues? I didn’t try yet Reset Firefox I Refresh Firefox to restore it to its default state… nothing happen I uninstalled it and clean the registry. I reinstalled it. …nothing happen I ensure that you I’m using the latest version of Firefox: Yes My laptop specifications: Device specifications Device name: Fatcatbasse Processor: AMD Ryzen 7 5800H with Radeon Graphics 3.20 GHz Installed RAM: 64.0 GB (63.4 GB usable) Device ID: 8EDED38D-1047-40B4-8AIF-C2361C5E5841 Product ID: 00330-80000-OOOOO-AA797 System type: 64-bit operating system, x64-based processor Pen and touch: No pen or touch input is available for this display

Graphics Drivers I ensure that my graphics drivers are up to date. They are Testing Other Browsers I already mentioned that Edge works well Google Chrome also So you got an idea what I can do maybe shooting with a gun on the computer? Maybe pouring bleach or fuel on the keyboard? Maybe that work.

I received two work-related files, one in PDF format and one HTML, both of which display blank pages when opened in Firefox. I am able to open both files in Chrome with no problem. I've been using/opening similiar files on Firefox from the same source for many years with no problems, so this came up fairly recently. Please help.

What is this new notification badge I now have on my Firefox Tab in the Windows taskbar. An annoying little number one in a circle that won't go away and won't tell me where the notification is coming from?

I believe this problem is caused by a false crash recovery loop, every time I open firefox it'll close again and then give me an annoying red striped address bar. I'm sure its not my extensions because I only have Ublock Origin installed.

I find, even though passwords are saved, I must sign into every account I have every time if a log in is required . The main accts. like Facebook and X but also all my lesser accounts. It's as though the left and right brains aren't talking to each other....very frustrating.

I have multiple duplicate "Other Bookmarks" folders populating my "Bookmarks" folder. I can't seem to get rid of them. Any solutions? If I delete one folder will all be deleted? Windows 10, Firefox 140.0

Dear Mozilla Firefox Team,

I hope this message finds you well.

I would like to start by expressing my deep appreciation for the Firefox browser. I truly admire the values Mozilla stands for, especially regarding user privacy and open-source development. Firefox is fast, secure, and beautifully designed — and I would love to use it as my primary browser.

However, there is one major challenge that prevents me from doing so: extension compatibility. Many of the tools and extensions I rely on for my daily work are either not available on Firefox or do not function as they do on Google Chrome.

I understand that Firefox has its own extension ecosystem and architecture, but I sincerely hope that your team could explore a way to bring full compatibility or at least broader support for Chrome extensions. This feature alone would make Firefox the perfect browser for users like me who value both productivity and privacy.

Thank you for all the hard work and innovation you bring to the web. I look forward to seeing how Firefox continues to evolve.

Best regards,

when i open firefox (including opening a new tab) my CPU peaks at 100% on all cores for a few seconds. this is without any pages loading and without many heavy extensions (all i have is malwarebytes and dashlane)