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PDF and HTM documents open as blank page when downloaded

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lorri c
lorri c
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I received two work-related files, one in PDF format and one HTML, both of which display blank pages when opened in Firefox. I am able to open both files in Chrome with no problem. I've been using/opening similiar files on Firefox from the same source for many years with no problems, so this came up fairly recently. Please help.

I received two work-related files, one in PDF format and one HTML, both of which display blank pages when opened in Firefox. I am able to open both files in Chrome with no problem. I've been using/opening similiar files on Firefox from the same source for many years with no problems, so this came up fairly recently. Please help.

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