Missing/deleted bookmarks

I did my monthly Norton 360 system scans and updates last night, and maybe it is coincidence, but all of my Firefox bookmarks are now missing, and there is no browsing Hi… (read more)

I did my monthly Norton 360 system scans and updates last night, and maybe it is coincidence, but all of my Firefox bookmarks are now missing, and there is no browsing History showing. I have tried the import/restore steps but each date I try to restore from I get an error message - "Unable to process the backup file".

Asked by erancrotser 11 hours ago

Last reply by erancrotser 4 hours ago

Search Not Showing Webpage Titles

I am having an issue where my browser does not show the webpage title or website name when it returns results. I haven't changed anything about my browser recently and I'… (read more)

I am having an issue where my browser does not show the webpage title or website name when it returns results. I haven't changed anything about my browser recently and I'm really unsure of what is going on. Any advice to fix this would be appreciated.

Asked by Hanne 2 days ago

Last reply by Hanne 5 hours ago

Problem printing after version update

HI, I updated recently the Firefox installation on my Mac to 139.0.1. I noticed that I can no longer print from certain websites using Firefox. One example is from Alask… (read more)

HI,

I updated recently the Firefox installation on my Mac to 139.0.1. I noticed that I can no longer print from certain websites using Firefox. One example is from Alaskair, where I tried to print a ticket and it was just sitting there trying. I had no problem printing the same with Safari.

Is this a known problem? Any suggestion (other than just give up on Firefox and use Safari) for what to do about this?

Every time I update Firefox, new bugs cause annoying problems. That's why I usually not updating for a long time.

Thanks.

Asked by Sue 9 hours ago

Last reply by Sue 5 hours ago

some fonts are ugly

hello. i downloaded firefox from official void linux repo, and have issue with font rendering or smth. in settings option "Allow pages to choose their own fonts, instead … (read more)

hello. i downloaded firefox from official void linux repo, and have issue with font rendering or smth. in settings option "Allow pages to choose their own fonts, instead of your selections above" is enabled. don't have same issue in any other gtk apps on my system.

Asked by rusni1kk 4 days ago

Last reply by rusni1kk 13 hours ago

Moving Tabs

Why on earth would you remove the ability to select move multiple tabs anywhere in an open window browser???? Until recently, I could select the first and last tab, hold … (read more)

Why on earth would you remove the ability to select move multiple tabs anywhere in an open window browser???? Until recently, I could select the first and last tab, hold shift and move them anywhere I chose. Now that feature doesn't work at all. It duplicates one tab or I'm given a choice to move to the front or last of all open tabs! Please give me the feature back!!1

Asked by mesfeld 2 days ago

Last reply by mesfeld 14 hours ago

firefox crashing while watching twitch and youtube.

bp-99a3af9e-c74e-4a75-9564-ae4050250703 this is the latest crash report. had 19 crashes in about 1 hour. i have noticed when i put stress on my pc IE playing a game the … (read more)

bp-99a3af9e-c74e-4a75-9564-ae4050250703

this is the latest crash report. had 19 crashes in about 1 hour. i have noticed when i put stress on my pc IE playing a game the crashes are less. i have 64g ram i9 14900k cpu. disabled all extenstions have uninstalled and reinstalled firefox but nothing im doing seems to help.

any help would be great.

Asked by Scott Sitnik 3 days ago

Last reply by Scott Sitnik 17 hours ago

Firefox and Chatrooms

I own a website that has chat rooms for each of my advisors. As of 2 days ago they are all having issues. I have them login with Firefox but now asking them to use Googl… (read more)

I own a website that has chat rooms for each of my advisors. As of 2 days ago they are all having issues. I have them login with Firefox but now asking them to use Google Chrome...............low and behold it works

Whats the issue as i believe it started with the latest Firefox update

Thanks so much

Natalie Damsel In Distress :)

Asked by Starzcast 2 days ago

Last reply by Starzcast 18 hours ago

browser issues

First of all, if you really want to help people, then offer phone or at least chat support -- not bots! Second, I just uninstalled Firefox for the second time because of… (read more)

First of all, if you really want to help people, then offer phone or at least chat support -- not bots!

Second, I just uninstalled Firefox for the second time because of problems with connectivity and installing bookmarks

The first time was a problem with the bookmarks and again I had a problem, not with installing them but installing too many -- each imported bookmark installed seven times!

Also, I was having problems loading pages.

You really think people want to spend days rummaging through FAQs to find an answer? You need to provide some good support if you want to survive.

Asked by Tom Calarco 1 day ago

Last reply by Tom Calarco 1 day ago

Constant Crashes on HP Laptop

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not hel… (read more)

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not help. Then I've tried uninstalling/reinstalling several times. Each time it'll open up like new, and within 10 minutes the window closes randomly and then Firefox doesn't launch anymore on my laptop. No error message, just does not launch whether I try to from taskbar or Home or even run as administrator. Seemingly random I've been using Firefox for months and it just started doing this last week.

Sorry for lack of other info, thanks for any help you're able to give.

Asked by William Yorns 2 days ago

Last reply by William Yorns 1 day ago

High GPU Usage (100%) While Watching YouTube Videos in Firefox

Hello Firefox Support, I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spike… (read more)

Hello Firefox Support,

I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes to 100%. This happens even when the video is not fullscreen and there’s minimal visual content.

System Info:

   Firefox Version: 140.0.2 (64-bit)
   Operating System: Windows 11 
   CPU: AMD Ryzen 7 8700F (no integrated GPU)
   GPU: AMD Radeon RX 7900 GRE
   GPU Driver Version: AMD Adrenalin 25.6.1 

The issue goes away when I disable hardware acceleration in Firefox settings, but I’d prefer to leave it enabled for better performance elsewhere.

Is this a known issue with AMD GPUs or is there something else I can try to reduce GPU usage during playback?

Thank you for your help.

Asked by ABDERRAHIM DJ 2 days ago

Last reply by ABDERRAHIM DJ 1 day ago

My bookmarks had not synced after windows update

hey, I update my laptop windows, after updates when it restarted I have signed in to my account but bookmarks wasn't recovered. It was totally gone. I want my bookmarks b… (read more)

hey, I update my laptop windows, after updates when it restarted I have signed in to my account but bookmarks wasn't recovered. It was totally gone. I want my bookmarks back it is really important to me.

Asked by akonhia22 1 day ago

Last reply by akonhia22 1 day ago

Scissors Tool Missing

My screenshot scissors tool has disappeared from the toolbar. I looked in "Customise Toolbar" and "Edit controls" is the only related toolbar that's there. Has the scisso… (read more)

My screenshot scissors tool has disappeared from the toolbar. I looked in "Customise Toolbar" and "Edit controls" is the only related toolbar that's there. Has the scissors tool been replaced by this?

Asked by eugbug1 1 day ago

Last reply by eugbug1 1 day ago

Firefox not opening

Hello! I am an avid user of firefox (especially with adblockers) on a windows 11 PC. Unfortunately, I have recently been experiencing an issue where when I attempt to ope… (read more)

Hello! I am an avid user of firefox (especially with adblockers) on a windows 11 PC. Unfortunately, I have recently been experiencing an issue where when I attempt to open firefox, a window will open for a split second before instantly closing again. My PC is up to date, I have tried refreshing firefox and doing a clean install, but cannot seem to overcome the issue, or even open it in safe mode. Does anyone have any advice? Many thanks in advance!

Asked by Leo 3 days ago

Last reply by Leo 1 day ago

Months of bookmarks lost

Today randomly i noticed that my bookmark bar is waaay shorter out of the blue, i didn't change or adjust anything, all i do is the updates from mozilla that's all, it wa… (read more)

Today randomly i noticed that my bookmark bar is waaay shorter out of the blue, i didn't change or adjust anything, all i do is the updates from mozilla that's all, it was all music it really saddens me because atm it's lost forever, i hope somebody can help me (i don't know since when it disappered i literally just noticed it right now ...)

Asked by georgiy-tarasov 5 days ago

Last reply by georgiy-tarasov 1 day ago

Firefox Addon page does not load.

After recent update, I can not browse any addons. The site https://addons.mozilla.org does not open, shows the connection timed out. I uninstalled and reinstalled firefox… (read more)

After recent update, I can not browse any addons. The site https://addons.mozilla.org does not open, shows the connection timed out. I uninstalled and reinstalled firefox deleteting all firefox related files. The problem still persists. Other than this all the using browsing I do are all working fine. Just this extensions I cannot browse. When I click the extension icon by default it shows some extensions, I can Install them. The problem is I can not browse them. Even the recomendation tab is also empty.

PS: I am using firefox on manjaro linux.

Asked by Basavaraja G 4 days ago

Last reply by Basavaraja G 2 days ago

Disabling "Open previous windows and tabs" has no effect

The setting works...in the way that if i quit Firefox, it'll not continue from the tabs and windows, but if i reboot my pc and open Firefox, I find myself the same place … (read more)

The setting works...in the way that if i quit Firefox, it'll not continue from the tabs and windows, but if i reboot my pc and open Firefox, I find myself the same place i stopped...even though i have that setting disabled. I found someone else with same issue on reddit and i did the same restarting the browser and refreshing and all....all to no effect.

Asked by oluwatobilobatemi05 2 days ago

Last reply by oluwatobilobatemi05 2 days ago

Vertical tabs

With vertical tabs and expand on hover, clicking on the X box rarely closes the tab. Sometimes I have success if the pointer is on the left or right line of the box. No… (read more)

With vertical tabs and expand on hover, clicking on the X box rarely closes the tab. Sometimes I have success if the pointer is on the left or right line of the box. Not having luck on the center of the box. Has been true for several weeks. With hover off, clicking the X works fine. I am running Windows 11.

Asked by rdkennbs 2 days ago

Last reply by rdkennbs 2 days ago

Firefox unusable overnight

hello! Firefox began timing out and needed to be force quit starting yesterday; I didn't think anything of it until I reopened and Firefox continued to be unusable. It's … (read more)

hello! Firefox began timing out and needed to be force quit starting yesterday; I didn't think anything of it until I reopened and Firefox continued to be unusable. It's not frozen or unresponsive, but it won't load pages or complete actions. I can interact with the browser and settings, etc, access about:crashes, but I can't actually submit crash reports; it just loads endlessly. When I close the program, it won't complete that action either; the app remains running in the background until I force quit.

Things I've tried:

Restarting the computer Uninstalling and reinstalling Firefox Clearing the cache

Other browsers work fine, as does the rest of my machine and internet. I'm submitting this using Safari because I can't navigate here using Firefox, but would really prefer to get back to my browser of choice.

Attached are the IDs of a few of the crashes I've had; they remain unsubmitted, sorry, because (as outlined above) I'm not able to complete the action when submitting them.

Asked by rakincaid 2 days ago

Last reply by rakincaid 2 days ago

his is weird

I have been using Firefox for awhile now and something weird is happening. I can't close tabs by clicking on the 'x' on the tab. I also can't use the back arrow and the r… (read more)

I have been using Firefox for awhile now and something weird is happening. I can't close tabs by clicking on the 'x' on the tab. I also can't use the back arrow and the refresh button. I can right click and close tabs that way and the bookmark bar works. The problem seems confined to the top two bars. Thank you.

Asked by gmartquez 2 days ago

Last reply by gmartquez 2 days ago

Can,t Opne this website. show this Result - Warning: Potential Security Risk Ahead

am trying to log into the indian evisa (indianfrro.gov.in) website to print off an ETA (Electronic Travel Authorisation) and when logging into the site I am getting a war… (read more)

am trying to log into the indian evisa (indianfrro.gov.in) website to print off an ETA (Electronic Travel Authorisation) and when logging into the site I am getting a warning saying potential security risk ahead


Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to indianfrro.gov.in . If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the web site, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the web site’s administrator about the problem.

I do not know what to do for the best

Asked by bablu md 2 days ago

Last reply by bablu md 2 days ago