• Solved

What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (read more)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan 3 days ago

Answered by jscher2000 3 days ago

Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (read more)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Asked by insomniacno1 1 week ago

Last reply by insomniacno1 31 minutes ago

Update to Firefox 86.0 (Mac) renamed the app Firefox 2!

I just updated Firefox on my Mac to Firefox 86.0 and the app itself became named Firefox 2. When it is running the name on dock is now Firefox 2. I tried to change it b… (read more)

I just updated Firefox on my Mac to Firefox 86.0 and the app itself became named Firefox 2. When it is running the name on dock is now Firefox 2.

I tried to change it back to plain Firefox (removing the space character and 2 from its name in the Application folder).

When I did that an relaunched it the display looked a bit weird and all of my bookmarks were gone!

Changing it back to Firefox 2 made it well again. I have never, ever seen Firefox do this.

Asked by laffitte 12 hours ago

Last reply by jscher2000 22 minutes ago

Problem with two-sided printing

With "print on both sides" checked, the "backside" of each page is printed inverted top to bottom. I believe this began after the latest update. I'd like to revert to t… (read more)

With "print on both sides" checked, the "backside" of each page is printed inverted top to bottom. I believe this began after the latest update. I'd like to revert to the old, more conventional, and (for me, at least) easier-to-use older system.

Asked by Ron 22 hours ago

Last reply by cor-el 23 minutes ago

Search shortcuts - "This time, search with" requires second click to confirm

Hi, The alternate search shortcuts are an excellent feature. Prior to a recent Firefox update, I was able to enter a search term and click once on one of the alternate se… (read more)

Hi, The alternate search shortcuts are an excellent feature. Prior to a recent Firefox update, I was able to enter a search term and click once on one of the alternate search engine icons to perform the search with that engine.

Currently, I need to click the icon, e.g. Wikipedia, and confirm the request by pressing Enter or clicking the new item in the entry in the address bar drop-down, "Search with Wikipedia" (screenshot attached).

Is there an item in the about:config settings to revert this change and perform this search with a single click on the icon?

Thank you.

Asked by futurenow8 1 day ago

Last reply by jscher2000 34 minutes ago

My Older Account _ _ And ...

I am afraid that I am very confused about the changes to this site. Are the FAQs the only way to learn about the changes, or is there some documentation I am not present… (read more)

I am afraid that I am very confused about the changes to this site. Are the FAQs the only way to learn about the changes, or is there some documentation I am not presently seeing?

In addition, what happened to my older account on this site?

And where exactly are all the other posts, like I would expect to be seeing as if it were a regular forum platform?

Maybe I am more than confused. Maybe I am completely lost. Yes, my own stupidity might be a major factor for this confusion I am guilty of!

Asked by Confianza 1 week ago

Last reply by jscher2000 43 minutes ago

  • Locked

is it safe to delete "app.normandy" in about:config? It over rides Do Not Install Studies preferences.

I am alarmed to learn from moderator Cor-el that FF installs a back door on my browser to load studies even after I specifically set my FF preferences to NOT participate … (read more)

I am alarmed to learn from moderator Cor-el that FF installs a back door on my browser to load studies even after I specifically set my FF preferences to NOT participate in any study. Under Privacy and Security > Firefox Data Collection and Use, I unchecked the box to DISALLOW studies. ~ I am NOT enrolled in any study according to about:studies ~

--> How can I stop this? Can I delete all these "app.normandy."options in the about:config window without breaking the browser? Or do I set all or some to False? I am not a programmer. I would appreciate a lay person explanation.

~ The bigger question: Why is Firefox is inserting these 'studies' surreptiously irregardless of the options I set? ~

I deliberately stopped installing upgrades after v.84 to avoid problems caused by unannounced changes to functionality and the interface. Especially after the terrible changes to the print function which I encountered using another computer. But this disruptive, unwanted Print experiment appeared on this PC, despite not updating.

Thank you to the helpful moderators who can identify which about:config options we can change to false to roll back changes. However, it is not beneficial to make us waste hours to hunt these down.


"Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria."

app.normandy.api_url https://normandy.cdn.mozilla.net/api/v1 app.normandy.dev_mode false app.normandy.enabled true app.normandy.first_run false app.normandy.last_seen_buildid app.normandy.logging.level 50 app.normandy.migrationsApplied 10 app.normandy.onsync_skew_sec 600 app.normandy.run_interval_seconds 21600 app.normandy.shieldLearnMoreUrl https://support.mozilla.org/1/firefox/%VERSION%/%OS%/%LOCALE%/shield app.normandy.startupRolloutPrefs.browser.partnerlink.useAttributionURL true app.normandy.startupRolloutPrefs.browser.toolbars.bookmarks.2h2020 true app.normandy.startupRolloutPrefs.browser.topsites.experiment.ebay-2020-1 true app.normandy.startupRolloutPrefs.browser.topsites.useRemoteSetting true app.normandy.startupRolloutPrefs.doh-rollout.enabled true app.normandy.startupRolloutPrefs.doh-rollout.profileCreationThreshold 1896163212345 app.normandy.startupRolloutPrefs.doh-rollout.provider-steering.enabled true app.normandy.startupRolloutPrefs.doh-rollout.provider-steering.provider-list [{ "name": "comcast", "canonicalName": "doh-discovery.xfinity.com", "uri": "https://doh.xfinity.com/dns-query" }] app.normandy.startupRolloutPrefs.network.preload true app.normandy.startupRolloutPrefs.print.tab_modal.enabled false app.normandy.user_id 9893538f-07be-4513-8265-9124f1f967ff

Asked by plew29881 4 hours ago

Last reply by jscher2000 28 minutes ago

  • Solved

Firefox

Firefox 86.0 (64bit) Ubuntu 20.04.2 LTS Gnome 3.36.8 Desktop: Intel 2 core E7500 CPU AMD RV710 Graphics Memory 3.8GiB Firefox entire display including menu bars covered w… (read more)

Firefox 86.0 (64bit) Ubuntu 20.04.2 LTS Gnome 3.36.8 Desktop: Intel 2 core E7500 CPU AMD RV710 Graphics Memory 3.8GiB Firefox entire display including menu bars covered with colored confetti which moves in response to mouse movement. Firefox Safe Mode is not affected. No other application on this system is affected. Effects all user log ins on this system. Action: Complete uninstall (purge) of Firefox and cache then reinstall--No Fix i.e no additional AddOns. I believe this uninstall/reinstall removed Firefox and downloaded a fresh copy.

Asked by jpbweb 2 hours ago

Answered by jscher2000 59 minutes ago

Enable/disable automatic redirect.

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings… (read more)

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings and disable the automatic redirect. Now a week or two later I'm sitting here going I can't find the setting anymore? I can't even search for it and have absolutely no results you would think searching for "redirect" in the settings pain would bring it up. it's probably something that got buried in developer tools that I would never be able to turn off/toggle again unless I get lucky with the right extremely memorable and easily accessible incantation in the about : config because that's just all so well documented. Is it a "1" is it a "0" is it a "5" which one disabled / enabled what is the other options do?

Asked by iMark77 17 hours ago

Last reply by cor-el 32 minutes ago

sending sync to a device

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to d… (read more)

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to do this. Firefox insists that sync can only be sent to mobile devices. I am using Firefox on a desktop with Windows 10.

Asked by no signal for mobiles 3 days ago

Last reply by jonzn4SUSE 35 minutes ago

adding senders to safe list in outlook

I had some e-mails sent to junk by mistake but when I click "it's not junk" then open the e-mail and click on "add to safe senders list" this command is ignored as the ne… (read more)

I had some e-mails sent to junk by mistake but when I click "it's not junk" then open the e-mail and click on "add to safe senders list" this command is ignored as the next time I receive an e-mail from that sender it is again sent to junk. Microsoft tell me it's a browser (i.e. Firefox) issue. Can anyone please help ?

Asked by stef.1951 3 days ago

Last reply by jonzn4SUSE 40 minutes ago

On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (read more)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Asked by Big Daddy 3 hours ago

Last reply by jscher2000 47 minutes ago

  • Solved

Enhanced Tracking Protection not detecting trackers in any site

After moving my profile from one computer to another (I am in the process of replacing an old laptop with a semi-new one) Enhanced Tracking Protection no longer detects a… (read more)

After moving my profile from one computer to another (I am in the process of replacing an old laptop with a semi-new one) Enhanced Tracking Protection no longer detects any trackers, even of things that it previously blocked. Embeds of tweets, ads served with tracking cookies. It's like the function just... doesn't find them at all.

I've tried turning tracking protection on and off, turning it from strict to standard, and nothing makes it start detecting tracking agents again.

Any help would be appreciated.

Asked by Zero-ELEC 3 hours ago

Answered by cor-el 1 hour ago

AMD Ryzen 7 3700x + AMD x570 chipset ...chopping/slowing down

Hi, So anyone experience choppy/hsss and slow pc ..even the mouse going choppy when you have a few tabs open after a while? My system is a: Ryzen 7 3700x AMD x570 chipset… (read more)

Hi,

So anyone experience choppy/hsss and slow pc ..even the mouse going choppy when you have a few tabs open after a while?

My system is a:

Ryzen 7 3700x AMD x570 chipset 16GB ram RTX 2060 Samsung 970 Pro

And it's going turtle like with shuttering and all the goodies after 1-2 hours of beeing on, to have 5-6 tabs of youtube videos shows immidiately symptoms of this behavior(I have a video if you want some proof), I tried to find the cause, checked CPU/GPU/RAM/mobo/PSU/SSD ...everything

And then I open the same stuff with opera/chrome ...everything is smooth as butter, tried safe mode with firefox ...it's the same

Unless I restart my pc it's the same, tried 2x Re-install windows 10, nothing ...I thought my Sound Blaster Z was the issue, nop ...with the onboard(realtek) I get the very same behavior

So what's wrong with firefox? ..tried disable hardware acceleration, nop ...same behavior

Am I the only one having this kind of firefox behavior?

Asked by evronetwork 1 hour ago

Last reply by evronetwork 1 hour ago