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I uninstalled thunderbird because my emails before the 16th of September were missing. When I tried to download a new version, I get asked for a donation and then after closing that screen, the app is not downloaded. I have checked in my downloads in the browser and it is not there. I have tried in an incognito window and I have the same problem.

How do I fix this please so I can download it and reinstall it?

I am setting up a new email address on Thunderbird. I enter a new email address and when I enter password it is rejected. I have removed all previous emails and passwords

I want to set up two filters on my account (I have several) such that all incoming mail is sent to a Local folder "All Mail" and a further filter that will route all sent mail to a local folder "Sent mail". I have set up the incoming filter which works fine on the In box but, when I try to set up a further filter to work on the Sent folder it changes the setting for the incoming mail to work on the sent folder. How do I configure filters to work on two different folders on the same account because, when I select the "Run selected filter on", it applies the selection to all filters? Am I missing something?? what I want is.....

In box filter. Match all messages run on in-box Move messages to Local Folder "All Mail"

Sent Mail Match all messages run on Sent Move all messages to Local Folder "Sent Mail"

Any help appreciated.

When sending an email using the keyboard shortcut, the settings tell me that I can set TB to give me a confirmation prompt. Why can't I get a confirmation prompt when using the Send button? Is there any way to make TB do that?

I set TB to run a spell check before sending, and that gives me an opportunity to cancel the Send operation. But it only works if the email contains a misspelling.

Thank you.

For some reason (accidental key stroke?) one of my email account's folders are no longer arranged alphanumerically. How can I reset the order to alphanumerical? I can't find a menu item or setting to do this. Thanks

Hi, how do I get rid of

"Error: Platform version '143.0.1' is not compatible with minVersion >=141.0 maxVersion <= 141.0 Maybe try to reinstall Thunderbird?"

It's not very practible to do a new copy everytime a Thunderbird Update has to be made because I mainly store my emails in a local copy (respectively a lot of copies already).

could you please help me?

Thx & BR Eva

Hello, my email service has shut down for the second time. When asked to open, a small window appears and says the system is affected by a whatever. The window only lasts for a couple of seconds.

I tried to follow the instructions as how to get my profile, but is was lost due to an internet access cut.

Hoping someone can help. regards Stephen

Hello,

I've used Thunderbird on Linux for a while and love it! I use it for multiple email accounts from different providers.

Until recently I manually Archived email in to Local Folders on my PC. I do this to remove email from my mail providers and to avoid storage limits.

I recently learned that if I I set the "Message Archives" option to a specific folder for each account under "Local Folders" I can either manually archive there or I can use an Extension like "AutoarchiveReloaded" to do this semi-automatically. Great!

Unfortunately for my main mailbox only, despite being configured to write to a sub-folder under Local Folders, Thunderbird seems to ignore the settings. It always tries to create an Archive folder in the mailbox itself. Every attempt creates a mess which takes time to cleanup.

The mailbox in question:

• Uses IMAP
• Has "Keep message archives in:" set to "Other:" "Local Folders > Archives > (the name of the account)".

I am concerned that if I try "Keep message archives in:" "Archives" Folder on Local Folders it will combine with all my other archived accounts which are sorted in to sub-folders correctly.

Is anyone able to help please?

Thank you!

I am buying a new PC. I would like a 'blank' TB on this machine so I can replan the folders and the email address books. I'd like the current copy on my current PC to be moved to the new PC such that I can access it as I do now but- like a 'sleeping' copy - ie just there to access the emails and address book occasionally/when needed, but not receive new emails.

This will give me a fresh start on the new TB on a new PC, and will save me having to clean up the old TB version. Is this possible? Thankyou

Hi,

I just cannot find any information on how Thunderbird designers see the Threads / Threading features to be used. How would I use it ? What are my (individual) choices for configuration ? etc.

The only info I can find is : [how to manage and turn on/off the feature].

...and of course lots unhappy user voices across the forums.

So: How would I use it ? What are my (individual) choices for configuration ? etc. Please link the respective Mozilla resource (blog, help, user design doc, ... whatever).

Ah, to start with, a description of how the feature is meant to behave, can be a start. (Sorry, I was just too stupid to find that)

When using "Compact Folders," the compacting will stop on a certain folder (it changes) and says that I do not have enough space to complete the action. I usually ignore it, close that command, then Compact the folder in question by itself. Then it works, so all Folders are compacted.

The other day I received an email from Mozilla suggesting I move from Thunderbird ESR to the Release version (Windows 11). I backed up my profile and installed Release 139.0.2. The following error is now popping up periodically in Thunderbird: "The folder 'Inbox on [myemailaddress]' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

I do not think this message is really related to disk space (there's plenty available) or file write privileges since nothing should have changed. I see that others have encountered this message where Thunderbird is trying to compact other folders. However, I did not see a solution applicable to my situation.

Thank you, in advance, for any insight in getting rid of this error.

Several days ago, I asked for an explanation of any process that would retrieve the emails I lost (completely missing) after the compacting process. (You are referring to https://support.mozilla.org/en-US/questions/1513163 )

Your information indicates that compacting would not cause any data loss. That has not been the case.

To date, I further haven't received any response regarding how I might retrieve those emails.

Many of these emails are quite important to my business - and I entrusted your software to preserve those. Again - no response regarding how I might retrieve them.

Please respond ASAP - I am at critical juncture here, and need a resolution forthwith.

Thank you. John Van Epps <redacted>@gmail.com

Recently Thunderbird was upgraded on my main PC, and suddenly the 'new mail' icon in top left was gone, I hav looked under various settings, and can't seem to get it visible.. I know that 'ctrl+n' is useable, my version here is 143.0.1 .. strange on my secondary PC Thunderbird version is 141.0 and there icon is still visible.

Long-time user here. A month or so ago I switched from 128 esr to 139 release, and since then I have had constant messaging several times a day that folders could nor be compacted. I've verified everything, but the message still happens with annoying regularity. I saw on Reddit that this may be a known bug, but thought I would report it to the forum anyway. Hope that it will be resolved in the next release.