Page opens but instantly grey out.

I want to unsubscribe form emails from a company MyHeritage, but when I click the link the page opens then instantly greys out so I cannot do anything. This happens with … (read more)

I want to unsubscribe form emails from a company MyHeritage, but when I click the link the page opens then instantly greys out so I cannot do anything. This happens with another trusted web site as well

Asked by Mike Hoar 11 hours ago

Last reply by Mike Hoar 7 hours ago

Body background color default not working

After tinkering with about:config (shouldn't have...) the background of every page that does not specify a body background color turns the color of my theme background co… (read more)

After tinkering with about:config (shouldn't have...) the background of every page that does not specify a body background color turns the color of my theme background color.

Using the firefox color pipette says its white, but it clearly isn't.

The theme i have is dark, making any page that expects the background to be white unreadable (without DevTools -> Body -> background-color: white)

I haven't been able to find the config that fixes it.

Asked by gamudiez 2 days ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

  • Solved

Release channel updated me to 142.0 Beta

I'm on the Release channel, but was updated to 142.0 Beta. Surely this is wrong. I am not on the Beta channel. I just want to stay updated to the most recent stable relea… (read more)

I'm on the Release channel, but was updated to 142.0 Beta. Surely this is wrong. I am not on the Beta channel. I just want to stay updated to the most recent stable release.

Asked by jcoles0727 2 weeks ago

Answered by Wayne Mery 9 hours ago

Firefox Multiple profile

Hello everyone, I’ve been using Firefox for 5 years now and I absolutely love it. I recently bought a new laptop, but I’ve run into an issue. On my old laptop, I was abl… (read more)

Hello everyone,

I’ve been using Firefox for 5 years now and I absolutely love it. I recently bought a new laptop, but I’ve run into an issue. On my old laptop, I was able to use multiple Firefox profiles at the same time—similar to how Chrome handles profiles.

On the old setup, when I clicked the three-line (menu) button, I could see my second profile there and switch between profiles with just one click. After installing Firefox on my new laptop, I can’t find that option anymore.

I know some of you might suggest using about:profiles to switch profiles. Yes, I’m aware of that method, but I find it inconvenient because I’d have to type about:profiles every time, which is a bit of a time waste for me. I really want the same quick-switch option I had before.

How can I get that functionality back? Any help or suggestions would be greatly appreciated!

I’m already using the latest version (142.0.1, 64-bit).

Thanks

Asked by xiv 20 hours ago

Last reply by TyDraniu 9 hours ago

Release channel 142.0 update creates 2 stuck Thunderbird processes on Mac Bug 1977514

I updated my Thunderbird Email client on the Release Update channel, and now clicking it on my Mac Mini Catalina dock just gets 2 stuck processes. I kill the later proces… (read more)

I updated my Thunderbird Email client on the Release Update channel, and now clicking it on my Mac Mini Catalina dock just gets 2 stuck processes. I kill the later process, and then Thunderbird launches.

Last login: Wed Aug 20 12:54:42 on ttys000 java version "20.0.2" 2023-07-18 Java(TM) SE Runtime Environment (build 20.0.2+9-78) Java HotSpot(TM) 64-Bit Server VM (build 20.0.2+9-78, mixed mode, sharing) (base) alwynteh@Alwyns-Mac-mini ~ % ps -ef | grep thunderbird

 501 78534     1   0  2:58pm ??         0:05.70 /Applications/Thunderbird.app/Contents/MacOS/thunderbird
 501 78535 78534   0  2:58pm ??         0:06.67 /Applications/Thunderbird.app/Contents/MacOS/thunderbird
 501 78596 78537   0  2:58pm ttys000    0:00.01 grep thunderbird

(base) alwynteh@Alwyns-Mac-mini ~ % kill 78535 (base) alwynteh@Alwyns-Mac-mini ~ % ps -ef | grep thunderbird

 501 78534     1   0  2:58pm ??         0:14.79 /Applications/Thunderbird.app/Contents/MacOS/thunderbird
 501 78598 78537   0  2:58pm ttys000    0:00.00 grep thunderbird

(base) alwynteh@Alwyns-Mac-mini ~ %

Asked by alteh 2 weeks ago

Last reply by Wayne Mery 9 hours ago

Failure to set up outlook.com account automatically

I want to use Thunderbird as my email client on a new laptop. I only want to include my outlook.com account. The automatic setup procedure fails and I don't have a clue… (read more)

I want to use Thunderbird as my email client on a new laptop. I only want to include my outlook.com account. The automatic setup procedure fails and I don't have a clue how to set up the account manually. The failure message doesn't specify what parameter is causing the failure. Since I can't use my outlook.com account yet, I can be reached on my desktop system at tjfava@cox.net . I hope you can correct this issue for me.

Tom Fava Green Valley, AZ 520-647-9732

Asked by thomas.fava 1 day ago

Last reply by david 9 hours ago

  • Solved

Linux system install instructions need update

Now that Thunderbird is delivered in .xz archives, not .bz2, the Linux system install instructions need updating. The extract command in Step 3 should be: tar xJf thunde… (read more)

Now that Thunderbird is delivered in .xz archives, not .bz2, the Linux system install instructions need updating. The extract command in Step 3 should be:

tar xJf thunderbird-*.tar.xz

note the upper-case J instead of lower-case which is used for .bz2

Asked by jcoles0727 2 weeks ago

Answered by Wayne Mery 2 weeks ago

  • Solved

website access blocked?

I am using the Firefox browser on my iMac. Suddenly, I am not able to 'sign in' or access pages of common websites. I am getting blank pages or pages with the ever-cir… (read more)

I am using the Firefox browser on my iMac. Suddenly, I am not able to 'sign in' or access pages of common websites. I am getting blank pages or pages with the ever-circling ball when trying to access websites, like homedepot.com, shutterfly.com, etc. I can access them via safari.

I have gone through the Troubleshooting steps, have Uninstalled Firefox and Reinstalled, etc. What is happening with my browser?

Asked by J. D. 2 days ago

Answered by Paul 15 hours ago

  • Solved

Unified Inbox Stopped Showing eMails

For the last few days my Unified Inbox which is fed by three of my email accounts stopped displaying incoming emails in the Unified Inbox folder. I am running Thunderbir… (read more)

For the last few days my Unified Inbox which is fed by three of my email accounts stopped displaying incoming emails in the Unified Inbox folder. I am running Thunderbird Desktop version 140.2.1esr | Released September 2, 2025 on a Win 11 PC. The incoming emails show up in their Thunderbird accounts OK in their own Thunderbird Inboxes but they no longer also show up in my Unified Inbox. I did not change any setttings that I know of but the Unified Inbox just stopper working properly.

I have gone to the Unified Inbox's Properties and deselected each individual inbox and then selected them and no change. I deleted the cach and no change. The Unifed Inbox is set to "Match all messages."

I am guessing it is a bug in the latest Thunderbird update but perhaps someone can offer a fix I have not tried yet. Thank you!

Asked by Neil Kleinfeld 1 day ago

Answered by Neil Kleinfeld 1 day ago

file as signature not on replies or forwards

Hello, I have moved from MS to Mozilla(Thunderbird) i have selected a file as my signature and it is working for new emails perfectly. But for replies or forwards the sig… (read more)

Hello, I have moved from MS to Mozilla(Thunderbird) i have selected a file as my signature and it is working for new emails perfectly. But for replies or forwards the signature file does not show. i have ticked both options. How can i fix it?

Kind regards Sepp

Asked by sepp1 1 day ago

Last reply by david 10 hours ago