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Greetings:

An email I recently received doesn't show apostrophes correctly. The character is shown as a wing ding instead. The displayed character is a rectangle with an "X" inside it instead of an apostrophe. How can this be corrected? Thanks very much for your help!

Regards, Jim

Trying to redeem an Amazon Gift card to my Amazon account and it is asking me for my PIN for Firefox/Mozilla which I don't have...won't take my password or my Microsoft PIN. Now what?

In Thunderbird why do I (still) get repeated tabs for the same (INBOX) folder?

Many previous answers go back to 2022 with answers that do not work now (like find an add-on in Tools for deleting duplicates).

LOGIN FAILED ERROR MESSAGE DRIVING ME CRAZY! At LEAST 100 times I get the same gray pop-up error message which I've attached. I will type it here as well

Login to server pop.earthlink.net with username professor[hidden for privacy]@earthlink.net failed.

Retry - Enter New Password - Cancel are the choices presented.

Obviously my primary email server is Earthlink Webmail, which in turn I redirect to use Thunderbird as my mail reading and filing system for my messages. Webmail is simply too cumbersome for daily use. No matter.

I have two email accounts with Webmail, both redirected to TB. I use a particular password for the Webmail server, which in turn I needed to set up a flow-thru account to TB. No problems there for the past 10 years or so.

Suddenly beginning last week, these infernal gray box error messages began appearing throughout the day. Now they popup every 2 or 3 minutes!

I have double and triple checked my Webmail passwords to insure they are correct. I have also attempted on NUMEROUS occasions to use the optional tab ENTER NEW PASSWORD, into which I have typed the password again. I check the box that asks "Use Password Manager to remember this password." in hopes that TB will somehow remember the correct PW. No Luck whatsoever.

To prove my point, during the time it has taken me to type this message, the popup has appeared no less than 6 times thus far, and I am not even finished with my question.

Actually - opps, there it is again - I am finished with the question. What I am desperately seeking is how to disable this damned error message once and for all, or to input whatever information it needs to simply disappear.

Thanks to you all for putting up with my frustration. I only hope it doesn't happen to you, 'cause it will drive you NUTS!

Thanks again,

Lenny

Using desktop 141.0, noticed issue of the hand pointer either not appearing, or appearing for less than a second and disappearing when hovering over buttons/urls/etc elements. Sometimes it stops being buggy for a minute or so and then goes back. I can't figure out the exact cause for this, but maybe going outside of the window of the browser ? Consistent in the safe mode, on different websites. See the gif for the visual

How can I reset the Master Password for Thunderbird if I never (knowingly) set one?????

I set up Thunderbird a few nights ago and accessed my att.net, gmail.com and icloud accounts with Thunderbird.

Then, tonight, when I tried to access my emails, I get stymied by needing a password for Thunderbird which I am pretty sure I never set up.....

Now, I can't access email on Thunderbird..... FRUSTRATING!!!!

How can I reset my passwords if I can't get into Thunderbird's Master Password list??????

VERY FRUSTRATING!!!!

HELP!!

Early this morning, the Play Store notified me there was an update for Firefox. I went to my Play Store account and downloaded the new update. After the download, I tried opening Firefox by tapping on the icon. Firefox tried to open but immediately closed. This keeps happening, even now. I did get one message from my phone saying "this version of Firefox is not compatible with your phone". Never had any problems like this before.

Same profile existing in Thunderbird and one is taking up 100 GB space. The Cloud station folder was setup before, and I have no history of it, it might be a shared drive, I don't know why it takes up 100 gb of space and it has a same copy on the Users profile with lesser storage around 33 gb. Can somebody help, i'm not deleting any profiles cause I don't want to accidentally delete emails and the profile has emails older than 2020.

Updating the old question I have as I have attached more detailed information.

Same profile existing in Thunderbird and one is taking up 100 GB space. The Cloud station folder was setup before, and I have no history of it, it might be a shared drive, I don't know why it takes up 100 gb of space and it has a same copy on the Users profile with lesser storage around 33 gb. Can somebody help, i'm not deleting any profiles cause I don't want to accidentally delete emails and the profile has emails older than 2020.

I need to free up some space on this machine without losing the emails as disk is getting full because of this problem.

Attached screenshots

Is it safe to clear the Firefox(Android version) app data and caches from the device settings? I do clear both really often to free up space(some times even multiple times in a day), but i don't know if it can give problems... I don't care about my history and logins being lost since its expected, but i don't want the app to glitch, not updating or maybe lose security features or ending up with corrupted files or anything like that. Also, with the new update (142.0.1) a new look for the menu was added, i updated the app but i saw no difference, in the past when doing the clearing a new Firefox menu showed up, changes between clears(also, Firefox is my default browser, if it can help; also, could rebooting my phone after clearing data and caches give some problems?), i hope its not because of my frequent clears. Thanks to anyone who can help me figure this out, if any more info are needed i will be happy to tell you more about it. I don't know if im being paranoid or anything but better safe than sorry.

I've experience items in saved "collections" web page tabs too easily deleted. The problem is that there is no confirm type hold when even the slightest off angle scrolling motion happens while viewing saved web pages in "collections." Once this happenes its gone forever and most times its not clear what it was that was deleted. It's there a way to add the "are you sure you ran by to delete this saved web page" fubction? Or possibly widening the scroll vs swipe right profile to prevent accidental deletes?

Hi, I just upgraded to 143.0b2 on Ubuntu 22.04, and the bottom status bar disappeared I didn't find anything related in settings, nor in config editor Thanks, Xavier

Hello Mozilla. Recently my wife and I have had a new experience with our bookmarks. When we display a list of bookmarks, part of the list runs off the page, so, we cannot see the complete list.

In the past, when we would request this list, if it was too long to display downward, it would then automatically shift upward, so that the entire list could be seen.

Has this feature been dropped or altered in anyway? Is there anything we can do to regain the feature?

We are using Ubuntu 24.04

Thanks. Curt

Hello,

I have noticed a difference in behavior (for some time now, but I haven't noted exactly which version: first half of the year) in the alert for tasks that are “oudated” but not “completed.”

On ESR, an outdated task continues to sound at the launch or from time to time. On release, an outdated task no longer sounds (it remains green in the list, but that's all). And we are no longer notified if we don't go and check.

I don't know if this behavior is intentional or if it's a bug, but personally I switched to ESR because it's too problematic for me to no longer have alerts on overdue tasks.

Please let me know what you think...

[To reproduce: create a task with a start time 5 minutes before your test, no end date, and a reminder 0 minute before].

Recently my message selection shortcuts changed. Until a few weeks ago, I could select a range of messages by clicking on the first, depressing shift, then clicking on the last message in the range. Since then, I have had to select a range of messages by clicking on the first, depressing ctrl+shift, then clicking on the last message in the range. What changed, and how do I change back to using only the shift key?

Displaying the Inbox and the Sent folder show a count of messages but doesn't show the actual messages. See images. I believe that the SMTP settings would be useful information, but Idon't know how to display them. Thanks for your help, SweetTasha

Cant open youtube music in firefox before my last firefox update i could view and use youtube music in firefox now when I attempt to open the app automatically goes to the youtube music app cutting out my ability to use my extentions