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Dear Customer Support

I am writing to ask about Thunderbird.

Creation of "global-messages-db.sqlite" is not completed After reinstalling it, it doesn't seem to be created properly. Before the reinstallation, it was a 3GB file. The file is created up to about 10MB, but it doesn't progress any further than that. Is there a way to solve this problem?

Thank you, Akira

"Open message in conversation" is no longer listed when I right click on an e-mail.

So I started investigating. Rebuilding the Global Database was suggested as a solution. So I deleted the "global-messages-db.sqlite" file (66MB), and started TB again.

Now the database starts rebuilding. I follow the status in the Activity Manager. It's stuck at: "Indexing messages Determining which messages to index in Inbox/+ 2023/+ Pantoon/+ Algemeen - Yannig.eu"

So I backup this folder "Algemeen", delete it from TB, and restart TB. Now the Indexer is stuck at the next folder. I once again backup, delete and restart. Now the indexer is stuck at the next folder in the list, and so on.

Any advice on how to break this cycle and get TB do index succesfully?

Hello teams I have problem with my firefox browser android Any time i switch to another app & go back the page refresh it self or reload .. for that reason i start over again fills all the information on website... Example uploading file or a picture when i finish all the page reloaded..or just switch another app & go back sam problem all the page refresh again ...i face That problem just in firefox ... Others work normally & fine .

Trying on here, as I suspect the android forum gets little attention.

I can send email with TB for Android over the Internet from home, but not over the Internet in 4 out of 4 cafes. it's not due to a VPN. It only happens eith Thunderbird, not Gmail or Outlook.

Using Thunderbird on an Android smartphone and a tablet for a web.de account: sometimes single emails are not shown on the tablet, while they are visible on the smartphone. Both devices have the same Thunderbird release 9.0. I have no idea, why this happens. Do you?

I am trying to access my account at Now Finance (nowfinance.com.au) and I can't get past the login challenge. I have changed my password on the site several times with no change in the result. I can login OK with Opera and Google, but not firefox.

I don't need to login now. I have done my business using Chrome, but I think the above is something you need to know.

Thanks!!

hello,

I have been away from this laptop for about 7 months; now, when I try to access TBird, it seems to hang indefinitely [I haven't timed it but it seems like more than half an hour, maybe a lot more] displaying "xxxx@xxxxx.com: Host contacted, sending login information" in the bar at the bottom of the screen ... Every once in a long while, it jumps up and asks for my password. I give the one that relates to the "xxx" email address above and it rejects it as incorrect. I have checked that the password works to get into this account on webmail.

Can anyone help? I don't remember having this problem before. I am using TB 115.10.1 (64-bit) many thanks, filter feeder

I am backing up my Thunderbird (Windows 11) data weekly, and the size is rather large, as I have 19 years of messages (individual folders) in that Local Folder. Is there any way of saving these folders elsewhere so they are not backed up, or perhaps excluding them from backup somehow?

You are great with help, and just recently helped greatly!

Cheers, Jim.

Since more than a week I encounter problems in sending emails (receiving emails works fine). I always get following message: "connecting to Outgoing server (SMTP) smtp.gmail.com failed". So i finally uninstalled Thunderbird, and re-installed it this morning. But the issue remains. Windows 11 Thunderbird version 128.9.2esr (64 bit) outgoing server settings: server name: smtp.gmail.com, port 465, Authentication method: OAuth2, Connection security: SSL/TLS.

From what i gather, i dont seem to be the only one who is experiencing these problems recently. Please help?

I am writing to report an issue I’ve been experiencing with your browser. Despite setting the startup option to “Continue where you left off,” my open tabs are not being restored when I reopen the browser.

I have already taken the following steps to troubleshoot the issue:

   Confirmed that “Continue where you left off” is enabled in the settings

   Ensured I am not using incognito/private mode

   Disabled all extensions to rule out conflicts

   Verified that the browser is up to date

   Checked for tab recovery options in history

Even after trying all these measures, the problem persists. I kindly request your assistance in resolving this issue.

Please let me know if you require any system logs or additional information.

Thank you for your support.

I would like a step-by-step guide in regards to using the FoxyPGP extension within Firefox mobile browser. If someone could please assist me with this I would be very grateful for their support. Thank you so very much in advance I look forward to receiving any help that I can get.