Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have installed Firefox 29 - latest. Gmail does not accept it.

more options

When I log into my gmail account, it keeps saying that my browser is outdated and I should shift to a modern browser like Chrome. I have downloaded the latest version of Firefox (29). Why is my Gmail not accepting it ?? I use Windows XP. I have no other issues, though MS has stopped support for that OS. Kindly help me out as I found out that it works for others who have XP.

Chosen solution

All Replies (3)

more options

Chosen Solution

Do the following to correct this:

How to reset the default user agent on Firefox

more options

Gmail thinks that you are using Firefox 3.6.28. Your User Agent is messed up something called Fast Browser Search. Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20120306 Firefox/3.6.28 FBSMTWB

Reset your User Agent string as explained here.

more options

Thank you so much. I went and reset my useragent and the problem got solved..