Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lose Firefox and when restarting keep getting the 'This is embarrassing' message - can I improve on this?

  • 1 reply
  • 1 has this problem
  • Last reply by philipp

more options

Whenever I return to my PC Firefox has disappeared. I then click on my Firefox icon and obtain a screen stating 'This is embarrassing.....etc.) I then have to click 'Restore' or 'Close' which takes me back in.

Firefox also sometimes disappears while I am working and I'm left looking at my screensaver - I have to repeat the same process as above.

Is it possible to obtain a stable version that does not keep dropping off the screen?

All Replies (1)

more options

hello, could you check if there are crash reports generated when the browser closes? please enter about:crashes into the location bar, and see if there are entries tarting with bp- - copy the latest few report ids from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes. thank you!

Modified by philipp