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Firefox previously worked but now I can't open it at all. It does not work in Safe Mode and I can't reset it. I can't open Firefox to get to the Profile Manager

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  • Last reply by cor-el

melissa_g
melissa_g
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I have been looking at all of the forums and tips for Firefox crashing, but cannot open Firefox to fix them. Additionally, I tried finding my profile without opening Firefox, through the "Application Support" folder. However there was no "Firefox" folder there, or a "Profiles" folder. Can someone please help?

I have been looking at all of the forums and tips for Firefox crashing, but cannot open Firefox to fix them. Additionally, I tried finding my profile without opening Firefox, through the "Application Support" folder. However there was no "Firefox" folder there, or a "Profiles" folder. Can someone please help?

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cor-el
cor-el
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Are there any crash reports send?

If you can't open Firefox, see: