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why does www.medicare.gov display differently than medicare.gov

  • 2 replies
  • 1 has this problem
  • 63 views
  • Last reply by fshale1
  • Solved

If I enter www.medicare.gov in the navigation bar or select it on a Google search the website displays in a manner similar to full screen mode. However, if I remove the www and enter medicare.gov the website displays normally. I have tried these combinations on various websites but haven't recreated the problem. I was scrolling on the website when it suddenly expanded to the similar to full screen display although the tool bars remain intact. I have cleared caches, restarted Firefox in safe mode, cleared history, etc., to no avail. I am running Firefox Beta 24.0.1

If I enter www.medicare.gov in the navigation bar or select it on a Google search the website displays in a manner similar to full screen mode. However, if I remove the www and enter medicare.gov the website displays normally. I have tried these combinations on various websites but haven't recreated the problem. I was scrolling on the website when it suddenly expanded to the similar to full screen display although the tool bars remain intact. I have cleared caches, restarted Firefox in safe mode, cleared history, etc., to no avail. I am running Firefox Beta 24.0.1

Chosen solution

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)
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All Replies (2)

Chosen Solution

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)

Problem solved with Zoom Reset. Thanks much!!