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Doesn't open some websites

  • 2 replies
  • 4 have this problem
  • 5 views
  • Last reply by Nitish

Nitish
Nitish
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I am facing this weird problem in firefox 23(I don't know about previous versions). When the firefox starts, everything is OK but after some time, some websites don't open. I restart firefox and then the same websites load without any problem. Restarting is troublesome as I have internet under a proxy.

I am facing this weird problem in firefox 23(I don't know about previous versions). When the firefox starts, everything is OK but after some time, some websites don't open. I restart firefox and then the same websites load without any problem. Restarting is troublesome as I have internet under a proxy.

All Replies (2)

Marc Sances
Marc Sances
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Nitish
Nitish Question owner
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Isn't there any other way without losing my extensions?