Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The homepage or any website lilits me from fixing anything. I have no toolbox or anything helpful, just a few useless buttons. Also what is skipity ? How to rem

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

All that shows when a open firefox is go back, go foward, rating scale, go to next cool webite,a,search engine the go home house icon and the boomark icon. Nothing else..no toolbox, no large firefox box in the top left uppercorner. I can't fix anything. Also what is Skippitiy and do i need it and how do I remove it. Thank you in advance This is for an 68

All that shows when a open firefox is go back, go foward, rating scale, go to next cool webite,a,search engine the go home house icon and the boomark icon. Nothing else..no toolbox, no large firefox box in the top left uppercorner. I can't fix anything. Also what is Skippitiy and do i need it and how do I remove it. Thank you in advance This is for an 68

Chosen solution

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

You can check for problems with the localstore.rdf file.

See also:


For Skipity, see [/questions/920039]

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

You can check for problems with the localstore.rdf file.

See also:


For Skipity, see [/questions/920039]

more options

https://support.cdn.mozilla.net/media/uploads/images/2013-02-09-05-30-46-911af7.png

don't know if you can see this, let me know and i'll try something else.TY!

more options

Looks that you run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).

If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.
Click the Maximize button (top right corner of the Navigation Toolbar) to leave full screen mode or right click empty space on a toolbar and choose "Exit Full Screen Mode" or press the F11 key.