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Suddenly, when I print a Selection from an email, it prints out about 10 blank pages and somewhere in there, the selection I wanted.

  • 6 replies
  • 8 have this problem
  • 687 views
  • Last reply by magee

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I'm using Firefox 12 on Windows XP. Things worked fine until just this evening. Now when I choose Print/Selection in my email, it spits out multiple (like, maybe 10 or more) blank pages with just a header/footer on them. I've followed the instructions for reseting the Firefox printer setting AND Reseting all Firefox printer settings and it still does it. Everything prints fine in Internet Explorer. This printing issue is getting REALLY tedious. I don't want a complicated workaround, I just want to print a selection. NOW why isn't it working?

Chosen solution

Assuming you are using the print-optimized page (webmail layouts are quite complex), it's probably the issue in Firefox 12 that the relative position of the selection on the page is preserved when printing. Not the best way to conserve paper!

For a workaround using an add-on, see:

https://support.mozilla.org/en-US/questions/927457#answer-333518

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All Replies (6)

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Hello magee,

I'm sorry to hear that you are experiencing some printing issues with Firefox. It seems like it might be a bug dating from a few releases already... However, some fixes can be found in the following articles and questions:

  1. firefox question
  2. printing a web page
  3. firefox prints incorrectly

Print Edit can be found here .

I hope this can perhaps fix the things while the developers look into this bug. You could file in a bug report if you'd like to to maybe speed-up the process.

Thank you for your valuable time and patience and all your interest in Mozilla Firefox. Surf safe and have a great day!

Modified by Tristan C.

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I don't have the option of printing particular frames in the Print dialogue box; I tried Print Edit back when FF 11 was not printing Print Selection and it didn't work; I don't particularly want to have to edit or cut and paste a selection I want to print, I just want to print the one page selection like I could this morning without it spitting out 10 or more blank pages with header/footer printed on them. This happens on both my printers. It doesn't happen in Internet Explorer.

Would good old Reboot (computer) solve the problem I didn't have this morning? Is there any way I could roll back to FF 10? There were none of these problems with that version.

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See also:

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Thanks, Cor-el, but that question addressed a problem I had with FF11 (that was only fixed when FF12 came out). FF12 worked fine for printing selections from emails perfectly up until yesterday afternoon. Reboot didn't help, even after reboot when I preview what I want to print (thank goodness for that option, or I'd be going through a lot of paper) it's still showing the page of text I actually want to print, then 6-8 blank pages afterward. This is not happening with every email, I have noticed ths morning. It now happens with email sent from (or to, as a reply) a yahoo account in Sweden and email sent from (or in reply to) a gmail account in Canada. These previously printed fine. Other emails will print maybe one extra page. There seems to be no rhyme or reason why it would suddenly start doing this. Should I look at the source code? What would I be looking for?

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Chosen Solution

Assuming you are using the print-optimized page (webmail layouts are quite complex), it's probably the issue in Firefox 12 that the relative position of the selection on the page is preserved when printing. Not the best way to conserve paper!

For a workaround using an add-on, see:

https://support.mozilla.org/en-US/questions/927457#answer-333518

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Thank you, jscher, that add-on workaround works perfectly! Nuke Anything Else gave me back just exactly what I want to print.