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Solved Archived

when I go to firefox.com the choices at top of page do not work.

weather3333 replied
weather3333

the choices (desktop,mobile release, etc) are not available. this is true of most screens.

the choices (desktop,mobile release, etc) are not available. this is true of most screens.

All Replies (2)

Chosen Solution

Recently both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Your suggestions solved my problem. THANKS I followed the suggestions until I tried "disable extensions" - that worked. I have not done anything more. Thanks again!!