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My AT&T Yahoo email gives me an error message saying that my screen resolution is too low, but it is at 1600 x 900. This only happens in Firefox, not in IE.

  • 3 replies
  • 2 have this problem
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  • Last reply by cor-el

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This has been happening every time I try to get into my email for several months now. I see from Googling the subject that many others out there have this problem in Firefox, but not in IE. I can click through this to my email, but it is very annoying. How can I stop this message from showing up each time? Please don't say change my resolution, because it is at the highest point, and I've tried the minimum level it asks for to no avail also. Thanks for your help!

This has been happening every time I try to get into my email for several months now. I see from Googling the subject that many others out there have this problem in Firefox, but not in IE. I can click through this to my email, but it is very annoying. How can I stop this message from showing up each time? Please don't say change my resolution, because it is at the highest point, and I've tried the minimum level it asks for to no avail also. Thanks for your help!

All Replies (3)

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What is the size of the Firefox window?


  1. Open the Scratchpad via Firefox/Tools > Web Developer > Scratchpad (Shift+F4)
  2. Paste this code in the window
  3. Use Execute > Run to run the code
javascript:void(alert("Current Width: "+window.outerWidth+"\n\nCurrent Window: "+window.outerWidth+" x "+window.outerHeight+"\nScreen Available: "+screen.availWidth+" x "+screen.availHeight+"\nFull Screen Size: "+screen.width+" x "+screen.height+"\n\nwindow.outerWidth="+window.outerWidth+"\nwindow.outerHeight="+window.outerHeight+"\n\nscreen.availTop="+screen.availTop+"\nscreen.availLeft="+screen.availLeft+"\nscreen.availWidth="+screen.availWidth+"\nscreen.availHeight="+screen.availHeight+"\n\nscreen.top="+screen.top+"\nscreen.left="+screen.left+"\nscreen.width="+screen.width+"\nscreen.height="+screen.height+"\n\nscreen.colorDepth="+screen.colorDepth+"\nscreen.pixelDepth="+screen.pixelDepth));
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Thanks, Cor-el. I tried this and got this error message:

[19:57:52.453] XML can't be the whole program

@ Scratchpad:11

Any suggestions? Help! :)

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Does it work with an empty tab or with the about:home Home page?