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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by carrps

carrps
carrps
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Firefox crashes on startup. I tried opening it in safe mode but it still crashes on startup. I have a Windows XP machine and had just updated to Firefox 8.0 (I think that is the version). After the update I could no longer open Firefox. This is the crash id from the last attempted start up: Crash ID: bp-bccdc316-1de7-4dd0-a272-911d02111110

Firefox crashes on startup. I tried opening it in safe mode but it still crashes on startup. I have a Windows XP machine and had just updated to Firefox 8.0 (I think that is the version). After the update I could no longer open Firefox. This is the crash id from the last attempted start up: Crash ID: bp-bccdc316-1de7-4dd0-a272-911d02111110

Chosen solution

If you're running RoboForm, update to the latest version 7.6.2. Others with the same crash issue are noting success.

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All Replies (2)

JayGarcia
JayGarcia
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Chosen Solution

If you're running RoboForm, update to the latest version 7.6.2. Others with the same crash issue are noting success.

carrps
carrps Question owner
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Great! That worked perfectly. Thank you!