Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 10 views
  • Last reply by Hasan

tronald45
tronald45
more options

Whenever I start up Firefox it crashes. I tried my other browser and it crashes too. I did get a new virus sotware called F secure and I am wondering if it is conflicting. I did remove the new software and it did the same thing. I downloaded malware and ran it and firefox is still crashing.

Whenever I start up Firefox it crashes. I tried my other browser and it crashes too. I did get a new virus sotware called F secure and I am wondering if it is conflicting. I did remove the new software and it did the same thing. I downloaded malware and ran it and firefox is still crashing.

All Replies (1)

Hasan
Hasan
more options

Seems like your F Secure AntiVirus is causing problems with Firefox. Disable F Secure AntiVirus.

Check and tell if its working while your Antivirus Software is Disabled.

-> Configure firewalls so that Firefox can access the Internet

Modified by Hasan