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I can't see the Norton Toolbar in Firefox 5

  • 3 replies
  • 47 have this problem
  • 12 views
  • Last reply by HereWeGo2

RobGPhotoUK
RobGPhotoUK
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I updated to Firefox 5 and had the whole issue with the Norton Toolbar not showing up. So I uninstalled and reinstalled Firefox 5 and updated Norton and now the Norton Toolbar 5.6 is listed as being compatible but I still can't get the toolbar to show up.

I updated to Firefox 5 and had the whole issue with the Norton Toolbar not showing up. So I uninstalled and reinstalled Firefox 5 and updated Norton and now the Norton Toolbar 5.6 is listed as being compatible but I still can't get the toolbar to show up.

All Replies (3)

kerframil
kerframil
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Similar complaints have cropped up in Norton's forums. This might help:

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=kb20100720112959EN_EndUserProfile_en_us

Assuming that your Norton product is fully up-to-date, you might need to enable the toolbar by clicking the orange Firefox button and looking beneath the Options menu.

RobGPhotoUK
RobGPhotoUK Question owner
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Thanks for that, I'm actually trying to find a solution that doesn't involve reinstalling my Norton product. Also I'm slightly confused - I'm not sure what you mean by 'the orange firefox button'. I've been through the list of extensions in the Add ons manager - hence I know that the Norton Toolbar 5.6 is compatible and enabled but I'm just not able to get it to show up on the browser and integrate with my login manager.

HereWeGo2
HereWeGo2
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By click on the orange Firefox button where?